Thompson's has a great selection of floor covering. Very friendly people to deal with. With the…read morepandemic our carpet was delayed since the factory was closed down for a while. When we did have it laid, they moved all our furniture out of the rooms and put it back in place. Our carpet had a definite pattern and the layer did a great job matching it. Very happy with our choice and overall experience. Would highly recommend.

In our search for new carpets we read the couple of negative reviews here however we were referred…read moreby several friends so we moved forward. I can say it was a very positive experience. W live about an hour from the store in the mountains. We were greeted with a friendly and courteous staff. We explained our situation and needs. There was no high pressure sales at all. We picked out our carpet. A couple days later the estimator came by took measurements and gave us our quote and answered any questions we had. It was a week from the time we picked out our capet to installation. The install crew was very courteous and friendly. Did a great job. 6 hours from the time they arrived to the time they left. They went a little above and beyond as far as moving furniture and things as I had been suffering from a back injury so was very limited in what I could do and prepare. That was a nice touch of customer care. We ran into a couple issues which Thompson's solved quickly with no hesitation. Being we live so far from the store I figured we'd get hit with extra install fees due to distance and travel time. We were not. Being so far away our deposit was taken over the phone and final payment was made a few days after install since it was the day before a holiday weekend which saved us a tremendous amount of time. Very pleased with the whole process and transaction. Our cost was well within range of other vendors and acceptable. Couldn't have asked for anything more during the whole process. We're happy with our choice and would recommend Thompson's to anyone for their flooring needs.

Exceptional service by three individuals there, Lori, and Keith were two of the names that I got…read more Went there looking for pads to go under throw rugs that we have in our house. Lori help me find the perfect one. They called me to come back in three days. Picked up the pads had a flat tire and they all three helped us with the flat tire too. Very exceptional help very knowledgeable of exactly what I needed. I will never forget you. We had purchased carpet two years ago from them and it was great Carpet also. The team work as a team and make great effort to assist in picking out. Just exactly what you need. Thank you so much.

Great customer service. Helped me pick flooring right for my home. Ordered samples so I can make…read moresure I loved what I picked for them to install. Love my gluedown lvt and carpet.

I've used Burgos for a kitchen remodel, and flooring. They have the best prices, very friendly and…read morehonest. 100% recommend Alex and his crew.

If google would let me do zero stars I would choose Zero!! I…read morebought LVP flooring at Burgos tile in 2021 and Alex was very helpful, a little pushy when he saw I was hesitant to buy , however I liked the material so I bought it and he told me he could use his "people" and subcontracted out to different people for the demo, installation etc. When the flooring was done I liked it however there was minor things that needed to be touched up like some caulking. I called him twice and he never returned my phone call. I no longer was a priority after I paid him. I started having issues with my flooring as well last year , the floor was lifting and material breaking in many areas after a few years . I called him and he would not talk to me he said I will call you back and would not call me back. I continued to call a few days later and explained what my issue was ,he was very short and rude did not want to help me . I was trying to get warranty information but he did not want to help and ended up telling me off and cursing at me very badly saying my floor was messed up because "I was walking on it ". I was in shock at his behavior. After this I decided to try to repair myself since he was unwilling to provide good customer service to a customer who trusted him. I recommended friends to him and they had the same issue with their floor. The issues I was having was with the installation not being done adequately, a lot of cutting corners from the beginning . Alex charges you a big fee and pays the subcontractors pennies so you don't know what you're going to get. This is not good business, and he is only concerned about his personal profit. Trust me Alex is helpful in the beginning when he wants your business but if you have any issues after you pay him he will not help you. I spent a lot of $$ and expected a better outcome a lifetime warranty floor turned into 4 years . Do not buy from Alex or use him for installation on LVP learn from this information you will save yourself a lot of $$, time and headaches.

The installers were trustworthy and trained. Got so many compliments on the floor. It was the most…read moreexpensive of course but worth every penny.

We were moving into a new home and we're looking for a flooring company to replace the existing…read morefloors. Jenkins Flooring was recommended to us. They have a huge selection of wood, laminate and carpet. It was hard to make a choice. We went with laminate throughout our house except carpet in the bedrooms. They did a fabulous job! We could not be happier. We get so many compliments on how good our floors look.

We were not told until we got ready to pay for our granite that it would be installed by an…read moreindependent contractor. Our granite was ordered, not available then "found." We have been fighting to get it fixed for almost a month. It was scratched in 3 places and their highly recommended installer is nowhere to be found. He has promised to be out several times but never comes, phone calls not answered and not able to leave a voice message. Alex informed me that they only sell the product, not interested in what their recommended installer does. Still waiting to see if they'll stand behind their highly recommended installer. I've contacted them again so we'll see. Update: our granite has been fixed.

Burgos Tile packs a punch when I went in I was shocked to see the selection this store had! They…read morealso sell granite at wholesale pricing. My tile was in the next day. They don't do installation but kindly referred me to a guy that did.

Very friendly and knowledgeable. Have worked with them before. They do great work on both custom…read moreand residential work.

Excellent communication, innovative ideas. Craftsmanship is high quality. Project was completed in…read moretime and with attention to detail.

My rating is actually a -5!!! My daughter purchased $10k for new stone counter tops. The…read moreinstallation was done so incredibly horrific, it is still shocking!!. We chose this company to keep our money local and support local business. This company brought in the stone and then used a few globs of silicone and a couple of wedges to support an 8 foot slab of stone. So basically the stone was floating on a couple of globs of silicone. Any weight on this countertop its going to crack... after several emails exchanged they never acknowledged thenvery poor woekmanship, only making excuses. Ignored concerns, would not acknowledge thw poor woekanshil and sent "contractors" that use jargan and completely disrespected my daughter dismissing her concerns. There solution was they'd rip out everything and kiss their ass. So basically, they are okay with BELOW STANDAED work and told my daughter just to pay up. They refuse to do the job PROFESSIONAL job AND have ZERO INTEGRITY. I DONT CARE HOW LONG YOUVE BEEN IN BUSINESS, A HALF ASS JOB IS A HALF ASS JOB!! And half ass is being kind!!!! I guarantee if the OWNER saw this installation he would be embarrassed, or i hope he would be!! I STRONGLY ENOURAGE anyone considering this company for a job - DON'T!!!! GO SOMEWHERE ELSE. This company has gotten arrogant and cares more about $$$ than quality work. And if you are a woman and a minority, chances are, they are going to screw you over believing you wont have the courage to push back.

I love their showroom, Clarissa who helped me with my choices, Carlos who came over multiple times…read moreto redo the estimate, and Robbie the owner is soooooo nice!

Rufino the contractor answered me promptly with a quote. he communicated in details on what I…read moreneeded to replace and install my new toilet. he was friendly and reasonable with the pricing . he was professional and did a good job.

Rufino did two projects for us,, construction repair on the front of our house and a large painting…read moreproject. Both projects were completed and his work is amazing. He is on time, neat and knows what he is doing. I highly recommend this business .