TERRIBLE! This guy epitomizes what it means to be unprofessional. I don't even know where to begin, so i guess I'll just start firing off reasons why i STRONGLY recommend you avoid this company at all costs. We hired him to build a fire pit and bench based on positive reviews i saw on Yelp, and because he seemed nice early on. When he gave us our quote for a project, he said it would take 6-7 days to complete; he started the job one week before thanksgiving and didn't finish until New Year's Day. He never showed up when he said he would; he promised to be at our house "first thing in the morning" on numerous occasions but wouldn't show up until late afternoon, or sometimes not at all (without a courtesy text/call). He did not respect my time at all; once, i cancelled my plans because he wanted to meet and discuss stone/color options, but he failed to show up for our meeting without a courtesy call (again). And when i called him out on missing our meeting, his response was "sorry i slept in". He would smoke in my backyard without asking if it was ok, and i would find cigarette butts in my yard afterward. His crew was very messy, anytime they showed up for work i would have to go pick up empty energy drink cans scattered in my yard afterward. We asked him to dig a trench for the gas line which would supply our fire pit (for an additional fee), and in the process of digging the trench he broke several sprinkler and drainage lines. He felt bad for missing (another) meeting, and offered to fix whatever he broke while digging the trench free of charge. I thought this was the least he could do, but after the first winter rain our backyard flooded and it was clear we had a drainage issue. I hired an irrigation crew to inspect my backyard drainage, and i wasn't surprised when they informed me that Juan cut several corners during his drainage repair. Now i have to pay another $600 to have a crew fix Juan's "repairs". When it came time to pay the final balance, Juan had no idea how much we paid upfront, i had to remind him how much we paid so he could calculate what the still owed. When he completed the bench, he asked what color i wanted the back of the bench to be. I told him i wanted it to match the color of our house, however the back of our bench is STILL the color of concrete, he forgot to paint it. We paid him almost $17K for the whole project and, instead of enjoying the fire pit, we are dealing with headache of fixing his mistakes. At this point, i don't know what's keeping me from filing a complaint with the Californian licensing board. I don't usually write reviews of any sort, but i felt like my experience needed to be documented; PLEASE look elsewhere when seeking masonry work. read more