Cancel

    Open app

    Search

    Bluemercury

    3.7 (6 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

    Bluemercury Photos

    You might also consider

    Recommended Reviews - Bluemercury

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of C S.
    25
    237
    428

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Bluemercury

    You might also consider

    Verify this business for free

    People searched for Cosmetics & Beauty Supply 328 times last month within 15 miles of this business.

    Verify this business

    Macy's

    Macy's

    2.4(105 reviews)
    3.1 mi
    $$

    I had a really good experience with customer service at the returns/order pick-up desk this morning…read more(8/2/26). The woman working was so sweet and helpful! She made the experience quick, easy, and painless! As someone who's worked in retail, I know those roles can be tough and patience can wear thin, but she was so bubbly and kind. I was already having a rough morning and truly appreciated her kindness! Also, I love that Macy's still stocks Papyrus stationary/cards (carousels of the cards are near the returns' desk) - it's so hard to find them anywhere and they have a great selection!

    I went into Macy's for the first time in years to buy a good pair of sneakers. The selection was…read morenot great, but I finally settled on a pair of Nike sneakers for about $70. Unfortunately, after only wearing them for about a day and a half, the bottom of the shoe started coming apart while I was out on a walk. I had to walk home with the sole flapping around. I brought them back to Macy's two days after purchasing them, expecting a simple return for a defective product. Instead, the process was frustrating. The cashier who originally sold me the shoes was the one handling the return, but I still had to explain the situation. She then brought out another employee, who inspected the shoes and I again explained that they were purchased just two days earlier and were clearly defective. There was no apology or acknowledgment of the inconvenience. She then had to go check with someone else, and both employees disappeared into the back for several minutes before finally processing the credit. A defective product can happen, but how a company handles the situation matters. This was not a customer-friendly experience, and it certainly did not make me feel valued as a customer. This was my first time physically shopping at a department store in years since I usually shop online. Unfortunately, this experience makes me much less likely to return to Macy's. I am also still waiting to confirm that the refund was issued correctly, since the receipt appears to show a card number that does not match the card I used for the purchase. I hope that gets resolved without further hassle. Not a good way to win back customers.

    Photos
    Macy's
    Macy's
    Macy's

    See all

    Bluemercury - cosmetics - Updated August 2026

    Loading...
    Loading...
    Loading...