Hostile Management - Disrespectful to Disabled Veterans and the elderly…read more I have lived in Burlington for more than 20 years and have shopped at this store for that long, but I will never step foot in this Staples again. I was treated with utter contempt by the Assistant Manager, Philip Bosley. After a simple shipping error, he began yelling at me and calling me names like "loser" and an "a-hole" trying to convince me it was my fault for the error when I returned a small box of $300 ink to the store Monday night where they put the Staples shipping label on a box and by Wednesday the same box was sent to my house not to Staples. As a disabled veteran, I don't expect special treatment, but I do expect basic human decency. Instead, I was publicly humiliated when the manager used the store's intercom to announce an "incident" while I was sitting quietly waiting for the police he called. He even gave the police the wrong car's license plate (my neighbor's). If you are a veteran or a senior, be careful at this location. Philip's 23 years at this company have clearly left him with zero customer service skills and a lack of respect for those who served. I'll be taking my business to the Williston store or elsewhere from now on. I even called the next morning and asked to speak to the store manager when Philip said he would call the police again for calling the store and was still yelling at me. I would assume the store manager would be just as rude and diss respectful due to the fact that he never called me about the incident. I also called the so called Staples Office of the President in Kentucky and they said they would do an "investigation" including looking at the stores camera and reviewing the police report because the police report would state what the THREE officers saw when they showed up. I think it takes a month to get a police report so I know for a fact they did neither. And knowing that Staples is a privately owned company based in Massachusetts I found it odd that the so called Staples Office of the "President" was in Kentucky. Also their customer service is based in the Philippines call them at their main phone number 1-800-333-3330 and find out yourselves you do not have to take my word for it. Also I am letting the store know that I am not just "venting" online, but that I am taking formal action. First by posting to the Better Business Bureau, which I told them why is Staples not registered with them like most legitimate businesses are AND I am contacting the Human Rights Commission. In my 20 years living in Burlington, Vermont I notice a blatant diss respect to the military and veterans so I think they need a lesson in respect.

very rude interaction with gray haired guy at Amazon returns. short fuse. I was nothing but patient.read more

YES! Pop Color is a great locally owned and operated print house. They have endless abilities and…read morea super friendly and helpful staff. If you have read any of my previous posts you know that I am a customer service queen and Pop Color hits the customer service nail on the head. Print houses can be intimidating to a new designer and on top of that, I'm a self-taught one. Printing quality projects presents a whole other level of education and knowledge, Francine at Pop Color helped me right along. Her patience and willingness to show me how to set things up properly and understand a bit more about printing really had a positive impact on my experience and my design knowledge. I felt welcomed and appreciated. The print projects I have had printed here have been high quality, I have yet to have a better experience in the greater Burlington area.

As far as printers go, this company is awesome! They produce amazing work and are very easy to work…read morewith. I used them to print some postcards and business cards that I had designed myself for my small business. They were very helpful and knowledgeable about design, paper and printing techniques (things I am not very familiar with), and were always very responsive to questions. I will definitely use them again in the future!

Jacob was terrific to deal with. Our play programs were beautiful, and MUCH cheaper than all the…read moreother printers. I've already let him know that this year's play program is on it's way to him soon.

Why copy big when you can copy local with a professional who cares not only about his work, but…read morealso about your project!? Great customer service and quality! The prices? Wonderful value! I'm sorry I hadn't found this place sooner bit am glad finally did!

Excellent service. Profession. There was a long line of customers when we arrived, but the…read moreemployees worked fervently and speedily and got thru in no time at all.

The service was outstanding. My husband and I came in for what we were told by staff at Verizon…read morewould be an easy and quick service: they understood from their central office that all UPS needed to do was to convert an order number for a return label. It took 30 minutes for the Verizon central office customer rep to finally provide the number that was needed by UPS. We are grateful to Jay and Sara, who both were staffing the UPS store, for getting on the phone, explaining over and over (and over again) to the customer rep what was needed. They were sympathetic and friendly to us and turned around this frustrating experience. They both continued to help customers while Jay held onto the phone and explained yet another time what was needed until, at last, the person on the phone sent rhe number. Thanks to these capable and friendly staff members who maintained good humor throughout. Gail R

A great local resource! Fast return on work and excellent quality.read more

Very helpful staff and quick turnaround on jobs. You'll get exactly what you ask for. The UVM…read moreHistory Review is indebted to Minuteman Press for making our dream for each issue come true. Thank you!

I started using them because my sister worked for the company when it was Vermont Print & Mail. I…read morestuck with them because they do good work. Fair prices and fast turn around. I would totally recommend them.

Thank You so much to Tina and Sara!!! We would highly…read morerecommend Kershner Signs, our sign is BEAUTIFUL!!! They were also a pleasure to work with, communicating efficiently. Much, much appreciated.

For over a decade, I've relied on Kershner Signs for various projects. I try to do my best to plan…read moreahead, and there are many times at the last minute I need a project done, and they are able to come through professionally, with courtesy, and very nice people to work with I highly recommend Kershner Signs. Sara & Tina are providing excellent service and expertise. Thank you for making my small business stand out!

I work for a non-profit organization that has printed with Turmax for over 5 years. We have always…read morefound them to be friendly, affordable, and reliable. One of our most recent print jobs was for 200 promotional brochures. We submitted our print job on a Monday afternoon, and picked it up on Tuesday morning. Turmax even printed the brochures on a high-quality glossy paper at no extra charge. Bottom line: Turmax has been a pleasure to work with.

From the owner: Family Owned Business. We print Letterhead, Envelopes, business cards and more.read more

Thank you to Jeremy and the team for creating my absolutely stunning wedding invitations and rsvp…read morecards. They took my vision, created it beautifully and brought it to life. I am grateful to them- will be seeking help for my wedding thank you notes in the near future!

Talk about friendly service and quick turn around. First Step does it all. I would highly recommend…read morethem. I had a rush job that I brought to them that I needed ready for a trade show that I was attending for my business and with short notice they were able to work with me, they even delivered it free of charge.