We hired Union Street Media to create a website in 2010. We were a start-up service based business…read morewith limited capital - initially we spent about $20,000. As a service based company we explained our needs and were told that our needs would be met. Aesthetically, USM did a good job, however the back end of the site was very difficult to manage, the site was extremely slow, incompatible with certain browsers, and full of glitches. We were paying $250 a/mo for hosting and support. To say the least, it just wasn't meeting our expectations. Over the course of the next two frustrating years, we spent in excess of $10,000 struggling to make our website, and relationship with USM work. Union Street Media finally proposed to convert our site to Wordpress to solve the issues they couldn't fix. This courtesy was offered to us for free. We were told the conversion would take a couple of months - we went over the full scope of work with their team and everyone signed off on what needed to be done. A contract was signed to this effect. 8-10 months later and we were still waiting for the conversion to be completed. Finally, they sent us a mock site to review. Not only did it not solve the issues we were having, it had LESS functionality than our current website. Meanwhile, they were consistently pushing us to sign off on the new website and send it live. We sent an email to the owner of Union Street Media, Ted, expressing our frustration. He called back telling us that this whole project was taking too long and we would have to start paying Union Street Media to complete it. Not only the that, Ted explained that all of their sites were moving to Wordpress and they would no longer be able to service our website if it wasn't transitioned to wordpress within a reasonable time. In short, if we did not pay them to continue the conversion THAT THEY PROPOSED, our site would be shut down. It was hard to believe that someone would intentionally put us in such a position in order to extort additional money. After several more conversations with Ted we realized he was uncompromising and we decided to terminate our relationship with USM, and ultimately terminate our business. Towards the end of this, just as an exploratory measure, we decided to try to build a new site ourselves, using Wordpress. With no prior coding experience whatsoever, we were able to have a working mock site up in less than two weeks. Ted told us it took them over 300 hours to convert our site. Six months later, after our business is folded and we've moved on, my business partner gets a call from a collection agency telling him we owe Union Street Media $1500 - FYI it costs $3,000 for USM to make our site interactive for cell phones, ipads etc - we paid half of that and refused to pay the rest when we saw that Ted was extorting money to complete our conversion. I couldn't believe it. This is my first negative review here on Yelp and my submission to BBB will also be a first. I believe yelp and similar sites are meant to help expose these sorts of unethical business acts. On behalf of most of the USM staff we dealt with, I can say they were always pleasant to talk to and their support team was was always responsive. I think most of our initial problems stemmed from USM taking on a project they weren't capable of handling. While I am sure they are successful real estate website developers, I can't say they impressed me with our website.

September 2014 to February 2015, what a long saga of miscommunication, service issues, debates,…read moreetc. This company presented at conferences over the years and sounded like they knew their stuff. The fact is, I am a real estate salesperson, not a website designer. But I know customer service, and this company does not know anything about this! The fact is that my site is too slow. Visitors want to search property, and after having dozens of local "joe-users" look at the site, it takes too long to search. NOBODY will visit the site twice. How can I pay for this? I won't bore anyone with the "debates" that needed to happen on small site quirks, but their customer service was rushed, always acted bothered to deal with me, and quite frankly required me to push back several times on everything to get it taken cared of. When given the opportunity to "satisfy the client", I had to spell out some ideas for making me happy. I thought it was reasonable! They were "updating" servers in the coming week to speed the site, so I wanted my previous few months of a slow site to be credited. I would continue on with the terms starting when we had a "fast site". Nope, my account manager didn't have that authorization, so I was ignored. Like Stetson's review, I will be taking steps to fight for a portion of my $3000+ expenses thru legal means. Only caused by their infuriating restatement of a 1 year contract terms instead of fixing their crappy website design and hosting! Buyer Beware!

Everyone should get there business cards made here. Not only are the prices rock bottom, but the…read moreold school quality of the printing is like nothing you can get online today. Beautiful textured stock paper, eye-catching raised print, and the shop keeper will help you with layout and font. Where else can you bring in original artwork and have it transferred to a biz card without first turning it into a jpg, or a tiff or a whatever? If you're not a graphic designer, or you can't afford one...go here. You won't be disappointed!

From the owner: For questions regarding Star Press contact us directly at Ted George, Manager of Star Press on the…read morefollowing numbers, or find the appropriate contact on the homepage of Star Press.To request more information about Star Press from abroad please call the international phone number 1.802.862.2130 under which you will be able to speak with Manager Ted George or be directed to the appropriate contact person.Please send written inquiries and notices to Star Press from abroad to the international fax number or to the company email address. Call displayed telephone number to ask for respective email address of Star Press.

I've been using services from this FedEx location for years & have always experienced excellent…read morecustomer service.

The worst customer experience ever. I paid $165 to ship "next day". The receipt from the store…read moredid not contain a tracking number... So imagine how challenging that was. The package did not arrive next day...it arrived four days later. FedEx phone system is horrible... especially when you don't have a tracking number. And this store doesn't answer their own phone...they send it straight to FedEx Ex corporate. Where you cannot talk to a person. Horrible, slow and expensive. Never again.

Gleaser made signs for me for a film production in Burlington…read more They delivered exactly what I needed when I needed at a cost that was reasonable. One look around the Burlington area will tell you all you need to know about the quality and range of work they crank out of their shop. Also, their attention and understanding of customer needs was always apparent. I'd recommend them without question.

I have used Glaeser signs for several business signs and window decals and installation and they've…read morealways made it work even when I've only given a few days notice. I will always use them when I need a sign! A+