Bruce was able to make it out on the same day, on the Monday right after the 25 January 2026…read moreblizzard. He was polite, friendly, and knowledgeable and was able to successfully troubleshoot our water issue after thoroughly checking all options. He also provide recommendations on how to prevent the problem from happening again. He also didn't gouge us due to the weather on the price of the service call.

Bruce came in about an hour and a half from contacting him. He was fast efficient price is very…read morereasonable would highly recommend . Very respectful and even showed me how to solve other plumbing problems if they were to arise . Very pleased with this company's services will use again .

We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

I resisted calling this plumbing service for years. Kept hearing they are really expensive! So I…read morenickled and dimed it for years with this one and that one, invested money in several sump pumps that failed me. Couldn't get anyone to address an emergency and when the power goes out or the sump pump isn't working - it's an emergency. Finally fed up! Called Gene's Plumbing Service. They will work with you, most of all listen to your concerns. A new, larger sump pump was installed, had some lines cleaned out. Couldn't believe all the gook! I never pour oil down a drain but just the stuff that can unknowingly get through is amazing. Nothing will save me from a power outages, but they have given me some piece of mind. At least every downpour doesn't fill me with dread! They are MY choice all the way.

I was one of their early customers. They were the best back then - 5 stars. Then they got big and…read morethey left me in the lurch. Hard to rate someone who doesn't respond to your calls. Their field guys h ave always been good but the office staff in weak

This company should be avoided at all costs. Two of their employees displayed appalling and…read moreaggressive behavior toward myself and another woman while we were walking on a dirt road. After we politely asked them to drive slower for safety, they stopped their vehicle, screamed, and cursed at us. We live and farm on this road with children driving equipment and riding their horses. Their conduct was threatening, intimidating, and completely unacceptable. If this is the type of behavior their employees (their owner) believe is appropriate in public, I would question the professionalism, integrity, and values of the entire business. No one in our community should feel unsafe or harassed by individuals representing a local company. Consider this a serious warning before choosing to hire them.

Quick response, good work and fairly priced. I will be using TD Plumbing Services for all our…read moreplumbing needs. Having them back in a couple of weeks for another project.

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

Came to home for free estimate. Great. Looked over and documented all small plumbing repairs…read moreneeded. Estimate due in couple of days. Now been three weeks of waiting. After calling, still waiting. If you did not want my work, which obviously do not, why not just be honest. I'd understand and move on to another vendor. At this point, angry, wasted my time from work to meet up with you. Disappointed that my repairs have not been started. I will move on and never use Powell's again and certainly never give a recommendation to anyone again like I have in the past. You've lost a customer and sure you don't care because I live a modest like in a modest home. Not good enough for you to service anymore. I wish Powell's well because this selective attitude will get out around the community over time.