We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

I hope my experience is not typical because it was extremely bad. They plumbed my whole house there…read morewas an issue no one answered the emergency line. I called the next day no one answered the store line. I had to get another plumber come out to fix the issue temporarily. Apparently the plumbing was not correct. I sent pictures to blues plumbing and they told me it wasn't correct as well. So I asked how we're gonna get this fixed and no response? I waited a while to follow up and no response. I sent them the estimate I received from the other plumber to fix it no response . If you have a choice I recommend going to someone else. I do not trust these people. And normally late

Nothing but praise for Mike and his team! They come on time, what they fix stays fixed, and they…read morecan fix ANY plumbing issue, no matter how complex and creative they are. Very fair prices too. Highly recommend

I needed a plumber 21 years ago and have used Mike ever since. I have bought and sold two other…read moreproperties and did full renovation projects that included all new plumbing for the entire homes. Mike does what he says, is reliable, he does not try and sell me stuff I do not need, he uses quality products so you do not need to call him back. If it is a small or big job, I do not get gouged with pricing either and he always shows up when he says.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

My tenant let me know that the ac (heat pump) wasn't working at my rental house in Harrisonburg…read more She had tried to call several different companies to make an appointment, but they all were scheduling a week out, and they also wanted the landlord to make the appointment. I remembered several years ago I had called Solutions Mechanical (now Fixed HVAC & Plumbing) and they had come out very quickly, so I looked them up, found that their review ratings were just as high as before, and called them. David answered right away and set up the appointment for THAT AFTERNOON, in just a few hours. The tech arrived within the window of time, called me to let me know how much the repair would be (and it was reasonable), had it up and running very quickly, and let me know it was repaired. I paid and my problem was gone within a few hours. I'm glad my tenants didn't have to wait a week to have the ac back on! Thank you so much!

Call first! We came home from vacation to find our hot water heater had broken. called 4 other…read moreplaces who couldn't come out the same day, some not even the next. Solutions certainly was the solution. Scott came out by noon and we had a new hot water heater by 5 pm. Scott was professional and informative. He saved our day. We highly recommend Solutions, and especially Scott!