Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

Nothing but praise for Mike and his team! They come on time, what they fix stays fixed, and they…read morecan fix ANY plumbing issue, no matter how complex and creative they are. Very fair prices too. Highly recommend

I needed a plumber 21 years ago and have used Mike ever since. I have bought and sold two other…read moreproperties and did full renovation projects that included all new plumbing for the entire homes. Mike does what he says, is reliable, he does not try and sell me stuff I do not need, he uses quality products so you do not need to call him back. If it is a small or big job, I do not get gouged with pricing either and he always shows up when he says.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

David did a good job. On time as promised. No unexpected extras. Would use him again.read more

I called Hamilton's Plumbing for my brother-in-law who lives at the end of the earth in Madison…read moreCounty. Johnny went out the same day (in the evening) after working all day. There were bigger problems that really didn't necessitate a plumber and he is working to find someone who can fix the problem. He is going above and beyond. Very kind and knowledgeable and I wouldn't hesitate to call him again.

These guys are top-notch, and I would highly recommend them to anybody who needs plumbing support…read more Tyler himself is honest, communicative, available, and willing to be a partner in trying to solve plumbing issues. Their creativity helps you save money without cutting meaningful corners, and they also are willing to go above and beyond to make sure the work happens within your schedule. I sincerely wish the rest of my vendors operated in the way Tyler and company does. These guys are great.

I don't write reviews often. Usually, a service has to be exceptionally good or exceptionally bad…read moreto motivate me to take the time. In this case, I experienced both. I contacted Miller Plumbing Solutions through Angi to get a quote for installing an outdoor spigot on my new home. Before reaching out, I had researched typical costs and found most estimates in the $500-$800 range. When Miller Plumbing came out, they told me the job would be straightforward due to easy basement access and the location of the existing plumbing. They even mentioned they could drill through wood instead of concrete to help keep costs down. Despite describing it as an easy job, their quote came in at nearly $1,500. After I explained that was well beyond my budget, they removed some items and lowered the estimate to around $900, but said they couldn't go any lower. I was also told that while a handyman might be cheaper, I wouldn't find a licensed and insured plumber who could do the work for less. I declined the estimate and later mentioned it to a neighbor, who recommended Cory Claytor of Claytor Plumbing. Cory came by, looked at the project, and immediately told me the previous quote was outrageous. He completed the installation in just over an hour, drilled through the concrete rather than the wood to avoid damaging my siding, and charged just under $500. He is fully licensed and insured. Cory and his daughter, who assisted with the job, were professional, friendly, knowledgeable, and fair. The quality of the work was excellent, and the price was exactly what I would expect for a straightforward installation. Based on my experience, I felt that Miller Plumbing Solutions was attempting to charge far more than was reasonable for this project. On the other hand, Claytor Plumbing delivered outstanding service, quality workmanship, and honest pricing. If you're looking for a plumber who treats customers fairly, I highly recommend Cory Claytor and Claytor Plumbing.

Great service. My new go to for plumbing and electrical work. Fast response time too.read more

Customer service rep and manger were both extremely rude and condescending. They made it sound…read morelike they were doing me a favor when I called for a major leak in he basement: They gave a timeline of 72 hours and I was fortunate enough to find a company that could be and make the repairs in 2 hours . Would certainly not call them again.