My experience with Nikki from "It Takes a Village" was very positive. She was attentive, a great…read morelistener, and very honest throughout our conversation. She took her time to make sure everything was clearly explained and easy to understand. I appreciated her transparency and the way she made me feel comfortable asking questions. Overall, she is very professional and easy to work with. I would recommend her without hesitation.

My family recently used It Takes A Village Senior Care for my mom who had dementia. They not only…read moreprovided excellent Spanish-speaking caregivers for my mom but they also provided guidance on senior care planning (ie how it works, options, additional Topics to consider as your senior reaches end of life). It felt more like an extra set of (multiple) hands and a partner as a family navigates a loved ones goodbye. A special shoutout to Jessica and Nikki who answered our many calls and texts messages no matter the time of day.

Needed immediate care for husband who could not walk. All caregivers were caring nice ladies. They…read moreprovided excellent care in bathing, dressing and helping move husband from bed to living room. I would definitely use them again. Special thanks to Berlin and Patti.

back in the spring of 2022 jack helped me recover from an achilles tear after my surgery. His…read moretechnique and work Ethic is second to none. he knew the exact areas that needed the most attention. as well as give me numerous excuses and tips to help me after the session ended. thanks for your amazing work Jack.

Initially, I went in there to buy a blood pressure sleeve for my wife because I thought the one…read morethat she had was not correct. The gal refused to sell me one because she said mine was perfect for her, and didn't want to take my money. I was very impressed with that. Most entities would sell you one anyway, in my opinion. In fact, we went to another store first to buy a cane, and the lady sold us something that we couldn't use and try to sell us other things that we didn't really need. Long story short, we ended up buying a cane and eventually a electric wheelchair. They also gave us a sample of a CBD Balm, and said it will immediately take the pain away from my wife's arthritis in her knee - with a comment that "I know you will be back to buy the product because it has worked for everyone that I've done this with". They were right! The pain goes away immediately, and we have probably recommended this product to at least 10 to 15 other people who suffer pain from arthritis. What impressed me the most also, was the attitude of their customers coming into the store to buy something. Most of them seem to be repeat customers. I've also ran into friends that know the store, and say it's the best store for product, service and value. Everybody there is very professional, they know their products, and the service is way above any five star rating I could possibly give. Not only do I recommend this store, we also have become a part of their family.

I took my four wheel Mobility Scooter to Alpine Med supplies when it wasn't working properly…read more Ben quickly discovered the problem. He said the only way it could have broke in this manner was dropping it I had taken it on a trip and apparently the airline dropped it. I didn't report it right away, so I just paid out of pocket. Next trip, I will check immediately and file a claim if it breaks again. I heard this happens often with the Airlines. It didn't take long for the part to come in and the Scooter to be repaired. So now I'm out and about on my scooter, causing trouble. Whenever I need any supplies, I'll definitely go to Alpine. I give them a five star rating!

We are in our third year of using Anchor Home Support - whenever we need additional help for my…read more89-year old father who has Parkinson's. The owner, Lara, is extremely responsive and has always come through for us, even when our request for help was last-minute. Each and every time the caregivers have been kind and professional.

I recently had a knee replacement with complications. I called Anchor HomeSupport and asked for…read morehelp asap. Lara was so helpful in discerning my needs and I had an amazing caregiver the next day. Not only did she address my immediate needs, but she worked on my long term goal of rehabbing and getting back to "normal" in due time. Thank you, Lara!

Seal Beach Physical Therapy is a GREAT PT Facility! Wes and Matt were awesome! And, I do not want…read moreto leave out Pine. When I arrived for my first appointment, Pine made me feel instantly zen. By my second appointment, I felt 100% better. I was not thinking about my pain indicating my pain level was at a 0 or 1. Let's be real - you need to put in the work at home. The solution is not showing up to your appointment and going through the exercises at your appointment only. You need to take the learned exercises and continue the program DAILY at home. On a DAILY basis, I run through my program after I wake up in the early morning. The BENEFIT - where there was early morning wake up pain has diminished to no pain to mild stiffness. This program EXCEEDED MY EXPECTATIONS. I will continue to run through the program daily at home before my remote work day begins. Your benefit will reveal with your hard work and self motivation. Now - go to Seal Beach Physical Therapy and start your journey to DIMINISHED PAIN! It is all about the work!

My husband and I travel/live in our RV full time. I had C 6/7 disc replacement surgery last Nov…read more I was prescribed P/T before I go back for a recheck in May. I chose this place out of convenience to the Weapons Station. Jesse was my therapist and she was fantastic! I had about 10 appointments in total before we hit the road again. She was easy to talk with and helped to explain things in simple terms. Her aids, Ryan, Jules, Emma, & Sophie were all great. They each had a good sense of humor and really paid attention to me while I was completing my exercises! Even more, I felt better upon each visit. They all made the difference! There were a few other places close by that I could have chosen. I'm glad I went with this facility as they were all wonderful, they were on time with starting my appointments, carried on professionally and were always welcoming!

I am forever grateful for the priceless help Sandra and her team from Keen Home Care has given to…read moreour family. Sandra has made us a top priority in every way possible and I could honestly never thank her enough. My mother has been under Keen's care for several years now and we truly couldn't be happier with their service. Sandra's commitment has been unwavering and the dedication she has put into making sure everything possible is done to assure that my mother is well-cared for is truly heartwarming and very impressive. From going to my mother's doctor appointments, to doing orientations for new caregivers assuring everything runs as smoothly as possible, and even working shifts herself if needed, she has given her all to us. She genuinely treats our family like her own, and serves us with great kindness and compassion. We feel extremely blessed and it has made all the difference in the world to our family, and to my mother's happiness, care, and well-being. Thank you as well to our very kind, helpful, patient, skilled and qualified caregivers including: Bernadette, Jesha, Kathy, Sherryl, Ramonita, Jocelyn and Marilyn. We couldn't make it without you all! As I reflect this Christmas season on what our family has to be grateful for, Keen's Home Care under Sandra's direction and her very well qualified team, are at the top of my list. Their service has been truly outstanding and the results have been life changing for us, with so many precious memories for our family these past years that we will treasure for the rest of our lives. I truly couldn't recommend them more highly.

Keen Home Care is a wonderful place to work. I've been working with them as a Home Care Aide for…read moremore than a year now and I could say the training and the support is a top notch! The office team is amazing and i feel valued and appreciated... I am proud to be a part of this team.

My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

Our family trusted this agency to help care for my father, who suffers from Alzheimer's. Instead,…read morethe experience became one of the most stressful and emotionally draining situations we've ever dealt with. The caregiver assigned to our family regularly spent large amounts of time on her phone during caregiving hours, including personal calls involving ongoing relationship and family drama. I personally caught her sitting up the street with my father during what was supposed to be a walk while she remained distracted on the phone instead of actively caring for him. Out of respect for her situation and because she has children depending on her income, I chose not to escalate concerns immediately. However, after realizing the level of inattentiveness taking place, I intended to formally address the situation. Shortly afterward, the caregiver abruptly quit, and APS was suddenly sent to our home. APS and law enforcement both evaluated the situation and determined my father was living in a safe environment. The timing of these events, combined with what our family experienced directly, left us deeply disturbed and caused enormous emotional stress during an already difficult period caring for a loved one with Alzheimer's. Families going through dementia care are already overwhelmed enough without fear, instability, interrupted care, and added trauma. I strongly encourage families to stay actively involved, document everything, and pay close attention to how caregivers are spending their time while entrusted with vulnerable elderly patients. Be vigilant with companies that are supposed to support families in crisis, because continuity of care, professionalism, and compassion matter when dealing with elderly patients suffering from Alzheimer's.

Unprofessional, unsanitary, unsafe, unacceptable. The two guys who showed up from InteCare to…read moretransport my mom, in pain with a broken/repaired hip, from skilled nursing to the orthopedist were wholly unprofessional. Their English was poor, and they spoke to each other in Vietnamese. Never mind uniforms, these guys couldn't even be bothered to wear t-shirts displaying the name of the company. They wore jeans and sweatshirts. They looked and behaved like just a couple guys hired to move a couch, not an injured patient. The transport vehicle was a beat up old white van, lacking any kind of signage indicating it was a professional medical transport. It looked shabby. The gurney was likewise dilapidated. I followed closely, watching as the van coughed out black smoke from the exhaust. My poor mom later reported to me that the ride was horrible. The movers were sloppy and careless from start to finish. They lacked skill in properly handling a patient. The medical professionals at the doctor's office were as appalled as I was. The x-ray tech was annoyed with these buffoons as they clumsily fumbled around the room trying to transfer my mom from the gurney to the table, and she admonished them for their ineptitude. I didn't select this company myself. The transport was arranged by the skilled nursing facility. I was required to pay $350 over the phone in advance for this awful experience. I tried to go to the company's website, but the address is inactive. I don't know if this outfit is licensed or bonded. I will try to report them to the Better Business Bureau and any other organization that has oversight of such medical services. As horrible as the service was, it was completed, so I probably don't have any recourse for a refund or disputed charge with my bank. All I can say is that my mom did get to and from her appointment alive. But traumatized.

InteCare transported my wheelchair bound mom (who was on hospice) in March 2023. I waited to write…read morethis review as I guess I hoped the memory would just go away. I decided I want to prevent this from happening to another family. The driver, Steven, picked up my mom from a skilled nursing facility (in HB) and transported her to an assisted living home (in Garden Grove). He pulled into a high school parking lot and groped her under her shirt. A police report was filed but misdemeanors are too small to pursue for our overwhelmed police force. Steven was interviewed with a Vietnamese translator and denied anything happened. The police have his touch DNA on a shirt we submitted for evidence--so watch out Steven! Needless to say ALWAYS follow in a separate car whenever your loved one is being transported; or use an ambulance.