Unprofessional, unsanitary, unsafe, unacceptable. The two guys who showed up from InteCare to…read moretransport my mom, in pain with a broken/repaired hip, from skilled nursing to the orthopedist were wholly unprofessional. Their English was poor, and they spoke to each other in Vietnamese. Never mind uniforms, these guys couldn't even be bothered to wear t-shirts displaying the name of the company. They wore jeans and sweatshirts. They looked and behaved like just a couple guys hired to move a couch, not an injured patient. The transport vehicle was a beat up old white van, lacking any kind of signage indicating it was a professional medical transport. It looked shabby. The gurney was likewise dilapidated. I followed closely, watching as the van coughed out black smoke from the exhaust. My poor mom later reported to me that the ride was horrible. The movers were sloppy and careless from start to finish. They lacked skill in properly handling a patient. The medical professionals at the doctor's office were as appalled as I was. The x-ray tech was annoyed with these buffoons as they clumsily fumbled around the room trying to transfer my mom from the gurney to the table, and she admonished them for their ineptitude. I didn't select this company myself. The transport was arranged by the skilled nursing facility. I was required to pay $350 over the phone in advance for this awful experience. I tried to go to the company's website, but the address is inactive. I don't know if this outfit is licensed or bonded. I will try to report them to the Better Business Bureau and any other organization that has oversight of such medical services. As horrible as the service was, it was completed, so I probably don't have any recourse for a refund or disputed charge with my bank. All I can say is that my mom did get to and from her appointment alive. But traumatized.

InteCare transported my wheelchair bound mom (who was on hospice) in March 2023. I waited to write…read morethis review as I guess I hoped the memory would just go away. I decided I want to prevent this from happening to another family. The driver, Steven, picked up my mom from a skilled nursing facility (in HB) and transported her to an assisted living home (in Garden Grove). He pulled into a high school parking lot and groped her under her shirt. A police report was filed but misdemeanors are too small to pursue for our overwhelmed police force. Steven was interviewed with a Vietnamese translator and denied anything happened. The police have his touch DNA on a shirt we submitted for evidence--so watch out Steven! Needless to say ALWAYS follow in a separate car whenever your loved one is being transported; or use an ambulance.

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

This companyvtransported my critically ill sister when we moved. Everything went well and they took…read moreextra care.

My 9i yo father wanted to visit her grave ato set up nd needed gurney transport…read more I called to set up transportation. The request was for Saturday of Labor day weekend and the destination was outside of their service area. No problem. They immediately went to work and within the hour everything was set. Unfortunately my dad wasn't up to making the trip so we had to cancel. But I have no doubt that we would have had superior service and assistance. I'll definitely contact and recommend them for future service when needed.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

because of traffic issues, I was late to my surgery check-in. I think I would have appreciated an…read morealternative rout. At least I was informed and the driver was nice

Highly recommend this service! Both my knees were damaged and needed to get to Kaiser for X-rays…read more Could not get into a car. My driver, Brandon Holmes, was so personable and compassionate, made the transport pleasant. He showed up early and patiently waited for my tests to be completed.

Extremely professional and very reliable, Miedwest Express is the best! They really care about…read moretheir clients. Tony is a wonderful asset to the company. He really cares about his passengers. A huge thank you to this company!

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

I hired this company for a round trip ride home, because I had surgery. Armando was my driver…read more Let me tell you..IT WAS THE MOST PROFESSIONAL AND CARING EXPERIENCE EVER!! He took such good care of me!! He was early and prompt picking me up at the hospital!! He is a caring people person so much! He helped my anxiety to come down before surgery. Hes pleasant, sweet, made sure I didnt fall, ..I called this morning and told Linda..How much I love this company! I also will ask for Armando again next time I hire them! Hes wonderful! Im so grateful for this service as well!! Im alone now, and at 64, ill be needing more ride services in the future! Care 22 Medical Transport is my definite choice!!

CARE‑22 was an absolute lifesaver during one of the most stressful times I've faced with my elderly…read morefather. He left the assisted living facility against medical advice and without family support, and ended up back at his two‑story home--which was packed wall‑to‑wall due to hoarding, with a curved staircase and very limited access. CARE‑22 came in with total professionalism and compassion. It took a team of three to safely get him out of bed, navigate the tight space, and even help him off the toilet where he was stuck. They were on time, in clean uniforms, and so kind and service‑oriented. Just a deeply conscientious team. A couple of days later, when my dad needed to be readmitted to the facility, they came back without hesitation and handled everything again with the same care. I honestly don't know what I would have done without them. CARE‑22 helped me through a really tough situation, and I'm incredibly grateful for their support.

When my elderly mother needed in-home support, we interviewed multiple companies. Nu Care was…read moreclearly the best choice. They came to the house, explained the process, and that was it. We were sold! Every employee has been kind, caring and professional. Ada, a regional manager, has been so helpful. Same with Julie the office manager. Both respond to emails and messages quickly. They have made a somewhat difficult process so much easier. Nu Care for the win!!!

We have been delighted and grateful for Dewayna our caregiver…read moreShe's prompt ; kind;very caring and she is so loving to my 97 year old momma Thank you Nu Care for sending us an Angel We love this caregiver Dewayna

I reached out to Care Transport to book two wheelchair transportation rides for my father, one for…read morea doctor's appointment and one for dialysis. The first ride was cancelled by the company within less than 24 hours before the scheduled ride because they accidentally double booked. I was left scrambling, with only 2 hours left in the business day, to find alternate transportation myself. Less than 48 hours later, the 2nd ride was also cancelled by the company the day before the scheduled ride; this time, I wasn't even called and given a heads up, I just received an email notifying me that I was being refunded. When I called to find out what happened, I was told that the driver called out and so they wouldn't be able to do the ride any longer. My father had to miss his dialysis appointment because the Friday afternoon cancellation left me practically no time to find him alternate arrangements. To say that my experiences with this company are disappointing would be an understatement. Be cautious and have a backup plan if you choose to book their services.

Care Transport does an amazing job! They regularly pick up my sister who is unable to stand - so…read moreis transported on a gurney. They are kind, professional, prompt and my sister feels very comfortable with them. I couldn't ask for anything more. I use them whenever my sister needs transportation and am comfortable sending her alone - if I am not in town. They make sure all goes well! It is also easy to schedule with them. A great overall experience!

My experience with Nikki from "It Takes a Village" was very positive. She was attentive, a great…read morelistener, and very honest throughout our conversation. She took her time to make sure everything was clearly explained and easy to understand. I appreciated her transparency and the way she made me feel comfortable asking questions. Overall, she is very professional and easy to work with. I would recommend her without hesitation.

My family recently used It Takes A Village Senior Care for my mom who had dementia. They not only…read moreprovided excellent Spanish-speaking caregivers for my mom but they also provided guidance on senior care planning (ie how it works, options, additional Topics to consider as your senior reaches end of life). It felt more like an extra set of (multiple) hands and a partner as a family navigates a loved ones goodbye. A special shoutout to Jessica and Nikki who answered our many calls and texts messages no matter the time of day.