Lakeside team was wonderful to work with! Very patient, knowledgeable and helpful as we upgraded…read moreour carpet. Several visits, samples and quotes! We love our new carpet! Thanks!

Very poor support during hardwood refinishing process…read more Initial refinishing was done with us out of town with no prior consultation on stain color and not even a mention of what finish we wanted (oil was selected for us without asking). They were gracious enough to redo but second experience was just as bad. I expressed a lot of concerns with making sure we were confident on stain and finish before proceeding. Leading up to redo I was told I had white oak floors (which was incorrect and misled our decision making) and had a in person consultation appointment essentially deemed a waste of time by Phil and cancelled. When it came time to redo floors, I received a call from Phil the night of sanding that demanded I make a decision on stain/finish choice right away so they could move on to another job, despite not all stain/finish options having even been applied yet (they forgot to bring water based options). The next day more samples were put down but I had little time to decide, or see how they looked in different lighting conditions which was an explicit request I had prior to the rework being done. I was also mistakenly told that the floor look I was trying to achieve (my previous floors before all of this) was an oil based finish which I later found out was water based instead. Now after sanding my floors twice I'm stuck with a look that is even worse than before and not what I was trying to achieve. This has been the worst experience I've ever had with a company and the lack of support during the entire refinishing process, especially by the owner Phil during the remedy process, is something I hope nobody else has to go through. I wish I would've went with another company, even if meant paying for the work twice, if it allowed for better support and more time to decide on stain and finish.

**Public Service Announcement** We hired Dan Kurth, owner of…read moreCastle Gate Construction LLC, to build a brand new semi-custom home for us this year. It was the worst experience we have ever had with a service provider. Don't let his kind demeanor fool you, if you speak up and question the lack of communication or workmanship during the build process he will turn on you. We caught numerous errors (incorrect siding, items painted instead of stained, attempted double charging for items already included on the purchase agreement, ignoring materials/communications sent months in advance for installs, etc.). We shrugged most of it off assuming it was a normal part of the process, however, right near the end when flooring went in (it was cut far short & looked like whomever laid it had been drunk) we expressed frustration and Dan called a meeting at the house. We walked in to find him, his two children, two floor layers, and the realtor standing in the kitchen. Instead of the professional conversation we were expecting, we were verbally attacked and berated. He said we were the worst clients he's ever had & he could not believe we were questioning his quality. He said we should be grateful and thank him and that we didn't know how hard it had been for him to find contractors due to COVID. He proceeded to tell us that he didn't need us in order to finish the build, he could sell it without us, and that we could take our earnest money and walk. He wrote the check and that is ultimately what we did. Heartbroken and only 3 weeks away from closing we had to tell our little children that our new home was no longer ours. We actually had to buy back our old house thanks to Dan's realtor, Daryl B with KW Realty. Beware if you choose to use the dual agent realtor, he will side more with Dan, the builder, than you. He didn't even speak up when while we were being scathed. Now we have to see our custom house with everything we designed and chose for sale on the open market. Overall we lost our home, a good interest rate, and had to pay someone to stay in our old home. It was an absolutely horrible experience and we're still broken up about it. If we could leave zero stars we would.

Beautiful work, great for custom home building. Builder knew exactly what I had envisioned and it…read moreturned out better than what I thought! Highly recommend.

Let me start with the good, Mariah, Brock and Courtney in…read morethe office as well as John in maintenance. Now for the rest. We moved in 3 years ago and it's been one water leak, water heater burst, or even the dryer breaking after another. Let's not even mention the crazy heat upstairs in the summer. (Even if the vents are flipped or not) The cabinets were so old and warped that the shelves would fall when any weight was placed on it. The closet doors separating the Washer/Dryer unit just never worked, so we had them removed. When we moved in, they had painted so quickly that there was paint splatter on the carpet, baseboards and whatnot. (That should have been our first clue.) Of the 6-8 water issues that we've had (with two main water pipe bursts flooding the entire first floor), we saw our ceiling, wall, carpet ripped up and out and then remain that way for weeks/months while they waiting for the GIANT LOUD FANS to dry out the plaster/carpet. A few of the times the carpet was never even shampo'd. and certainly was NEVER REPLACED. We spent a good chunk of time sitting on top of our kitchen table because everything was shoved into a corner while everything dried up for a month. Oh and for all of these issues we received, WAIT FOR IT, half off of ONE months rent. 8 water issues spread through 3-4 years and HALF OFF ONE MONTH RENT (yippee skipee) and not 8 times. 7 of those water issues still saw us paying full price for the month in question. It wasn't until the 8th water issue did they actually call a plumber to address the situation and replaced the entire first floor piping. One mustn't forget the lovely yearly hornets nest out front of our unit (it's a great selling point) that couldn't be taken care of because it was too high to reach with the spray bottle. I really loved our mice issue. We were giving old school mouse traps to resolve the issue, our dog loved the peanut butter smell on the mouse traps. They even wanted us to continue "reusing" the mouse traps after we threw the dead mouse away. I stopped naming the mice after I ran out of dwarf names from Sleeping Beauty. Finally after 1.5 months, Plunketts was called to resolve the issue and finally addressed it. Now, when the contractors came to fix the flooring, we were instructed to remove everything off the floor. The contractors unfortunately broke some materials on the wall. The response from the office, "I'm sorry that you feel the contractors broke a few items." Umm, they did and they placed the broken pieces in a nice pile on our counter with a note saying "Sorry!" My favorite part, the maintenance associate before we moved out said, "I'll be honest, if you don't get your full deposit back, I'd be livid." I don't believe in burning bridges or even giving low reviews, but for real. Skip this company. I don't really blame any one person, I blame the management company who certainly skimps on quality. I have pictures, I'll have to add them at a later date. Be wary of the employees reviewing to bump their star rating.

I lived here for a year and a half, the amenities are absolutely wonderful and the sheer benefits…read moreof living here are wonderful. Anything that happened in the home, they were quick to fix and take care of at anytime. They allowed pets as well, and on holidays they would make holiday themed gift bags for our pets accordingly to their registration with our landlord! Lots of treats and toys year round for our fur babies! It's extremely spacious and allows for a lot of room for furniture. The one car garage was absolutely wonderful to have as well, we had a second fridge in ours and we could still park, and have our garbage and recycling cans in there too! During the winter the landlords give you a bucket of salt to share with the townhome next to you. This way you don't have to worry about buying it yourself. They also shovel and plow as well! As well as having lawn service in the summers too, this place is all around absolutely amazing. I recommend it to just about everyone I encounter looking for a new place to live. If my jobs hadn't taken me else where, I wouldn't have left! The only down side some may see, which I do not as a long time pet owner, but if the pets do cause damage, that will be taken from the deposit. But that's a normal pet owner thing!! I definitely wasn't worried about it.

Original screen door and wall panels were installed by NorthStar Screen Systems in 2008. The wall…read morepanel screens still look like new. I just had NorthStar out to repair the doors. They were easy to get in touch with, showed up when they said they would and did excellent work. The doors look and operate like they are brand new. They worked quickly, left the porch clean and I think the price was very reasonable. I will definitely use NorthStar Screen Systems again! Tom D.

After giving me a proposal for work to be done I was not able to communicate directly with the…read moreowner. He never answered his phone but made promises and made excuses via email. Very strange!

We had some new windows put in and love them! They are very high quality and the guys did an…read moreamazing job finishing the trim inside and outside the house. Everyone was super polite of the property and cleaning up after install too. I look forward to working with Sandau again for more installs!

we have had Sandau construction do so many projects in our home I can't name them all. Kevin and…read morehis team are amazing. they do such quality work and are perfectionist. we trust them and all of their contractors. we don't even get bids from other contractors because we know that we can count on Sandau for everything and it's always such quality work. I think we have worked with them for multip projects at serval different homes for 20 + years. you can always count on Kevin & his team.

FBC Remodeler is the best company I have ever dealt with on a basement remodel project. Their…read moreprocess is great and the 3 project staff I dealt with are absolutely the best! You will love this company as much as we did, our finished basement is beautiful.

We just finished our basement with The Finished Basement Company and are extremely satisfied. Our…read moreproject manager (Spencer) and designer (Jill) were amazing, they even finished our project almost two weeks early. At the end of our project we had a few concerns and they immediately addressed them and took care of them. We truly feel we got our money worth. The contractors were all very respectful and I felt comfortable with them being in my house. I would highly recommend The Finished Basement Company!

Last fall we incurred hail damage to our roof and gutters. We contacted two companies who had…read moreviewed the damage but they never called back! We began looking for a contractor and found JTR. Bob Link came to our house reviewed all the information and told us they could handle all the final paperwork, billing, permits and adjust our gutters to better handle rain runoff. JTR replaced the roof and gutters in a timely manner and were very easy to work with by handling the final claim processing and paperwork. The professionalism and integrity of JTR Roofing was excellent. If you are looking for an experienced and reputable contractor, I would highly recommend JTR!

JTR Roofing did a great job for us getting our new roof/skylights/gutters installed. We couldn't…read morebe more pleased. Their representative, Bob Link, has to be the world's most conscientious salesman. He knew the ins and outs of all the decisions we needed to make and supervised the entire project, including the insurance and city inspection requirements. We're most appreciative.

amAzing very good stupendous awesome incredible good service the quality is good and not too…read moreexpensive

It was an amazing experience from the minute we first walked in and Christian helped us find our…read moredream floors!! A+ customer service with a beyond A+ product and an incredible price.