We had a motor pcv connection leak for our jetted whirlpool tub…read more Matthew found the leak. The pump motor was not secured to the floor and when the pump was turned on the pump motor would vibrate and move around. The vibrations caused the pvc pipe connected to the pump to become loose and leak. He secured the motor and repaired the leak. He also noticed the ground wire of the pump was not grounded so he got it grounded too. If the ground wire had come in contact with the tub someone would have gotten electrocuted. Matthew fixed all those things and was finished in about an hour. Now out whirlpool works safely again. Great good. Great price. I would hire him again.p

Matt did a great job getting our spa back up and running after it being down 10 months. He was very…read morethorough with his cleaning!

On June 17, 2023, Jon repaired my 30 foot round above ground pool. He located and repaired several…read moreholes in the liner of my pool. He was courteous, respectful, and professional.

We talked to several other Pool companies before one of our friends referred us to Jon. He really…read moreknows the pool business inside and out from installation to pool maintenance and repair to really anything pool related. We are truly happy that we moved forward with our pool install with Jon at TN Pool service and repair. We highly recommend them in their services.

This company was great to work with. Had my pool winterized and they had good communication and…read moreexplanation of what they were doing. Completed the job quickly and cleanly. Was flexible in scheduling and had very quick responses when I made an inquiry on yelp. Would recommend to anyone I know with a pool.

I started using Ken after a family member had recommended him a while ago. We have an in ground…read morepool that was serviced by another commercial provider for years. I had been having fits with my pool sweep not getting the bottom of the pool cleaned. The other company tried for seven months to fix the issue but they weren't successful (and they charged me each time). I called Ken and explained the circumstances to him. He said he had some availability later that evening and swung by the house. In a matter of a few minutes, Ken analyzed the issue, got parts from his truck and fixed it!!! We decided to have Ken maintain our pool since! Over the last four months, Ken shows up when he's supposed to, our chemicals are typically well balanced, and our pool sweep is still performing well. I highly recommend Ken and his services.

Adam did an amazing job refinishing the 30 year old pool in our Green Hills home! His diligence…read moreto detail was wonderful! So pleased with our pool snd ready fir summer entertaining

From the owner: I have been in the swimming pool business since 2003. My company repairs tile and swimming pool…read moresurfaces.

Best customer service. They take the time to explain things well, even when they exceptionally busy.read more

Leslie's saved me a bundle on repairing my Polaris pool cleaner (i.e. about half the cost of a new…read moreone.) Also, Mike explained in detail what had to be done, why, etc. I learned things about how Polaris works and can be adjusted that I have not known since my first one in 1995! And the repair was done in one day. So thankful!

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.