Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

These guys are extremely money driven. I was misinformed about the cost of a cap and they just got…read morerude about everything. Refused to accept monthly payments after they said they would.

Just had a tooth extracted and Dr Maroda and his team were very professional and made me feel very…read morecomfortable prior to the procedure. He talked to me the entire time during the extraction and wanted to know if I was ok or in any pain. I would recommend Dr Maroda to anyone who needs or wants that extra attention at the dentist. I was a little nervous when I first sat in the chair but because of the professionalism I began to relax. Prior to my appointment I called to ask about my insurance and they welcomed my questions and let me know I could call anytime if I needed to. Awesome team!!

My mother was a patient of Dr. Maroda 11 years ago. She went to him with a painful lesion on her…read moretongue. Dr. Maroda removed it. Twice. When it was coming back for the third time she became unhappy because the procedure was very painful. When she expressed her displeasure with his treatments he dismissed her as a patient. She saw a different oral surgeon the next week and was diagnosed with oral cancer. This dentist could see that it was cancer with his eyes. My mother was dead in a year. I didn't think to post this review until my granddaughter was scheduled to have her wisdom teeth removed in his office. I knew I couldn't allow her to be a patient of his, and I knew I had to warn others that he is incompetent. My mother saw him for several months. Had he diagnosed her correctly she might have lived, or maybe lived longer. By the time she was diagnosed it had spread to her jaw and her brain. Not an easy death. I had to post with a star to be able to review him. He deserves no stars. I don't award stars for letting my mother die

I was referred to this office by a friend. I'm so glad. I was having a horrible time with my…read moretooth. The office got me in right away. Judith (I think she may be the office manager) is so so nice and very competent. The dental assistant very professional, friendly and very sweet. The office is in an old house...very quant. There was great energy in there as well. Everything was very clean. I haven't met Dr. Dugard yet, as he was out of the office for medical reasons, but I am confident that he is as great as I was told by my friend. The dentist that was filling in for him, was great! Really listened to what I was saying and he did everything he could to make me comfortable. I look forward to seeing (as much as someone can look forward to seeing a dentist, ha ha) Dr. Dugard. I would definitely recommend this office.

My husband and I have been patients of Dr. Duggard for 10 years. During that time he has cared for…read moreour teeth with care and concern. My husband who likes to "eat rocks", as I jokingly tell Dr. Duggard has had multiple crowns during that time, as well as a couple of root canals. I, on the other hand have only had a broken tooth that required a new crown, and recently had to have two molars that required repair just before embarking on a long trip. I was concerned that this could be accomplished in the time frame before we were to leave. No problem, Dr. Duggard says, we can do it, and he did (in less than a week)! He has his own dental lab on site! Most of my visits have been to see Kayla, the best dental hygienist in the world! I have had many over my life time of 78 years, and there have none who came close! I can't forget the Judith in the front office, who recognizes my voice, and can immediately pull up our records. She is the best! How, can I say more, you get the message! Jeanie and Gene O.

Made an appointment to get my Father's teeth cleaned with American Family Dentist in Collierville,…read moreTenn. (My Dad is 93 years old) They gave him an appointment, with a cost of $79.00 as a new patient. (I assumed that was a discount for the cleaning). When I took him, they took x-rays and when that was done, they call my sister and myself back to show us what they saw. He had plaque buildup, and needed to use a special mouthwash for a short period of time, which I understood. But they informed us that it would take two visits to clean his teeth. supposedly, his plaque was that bad. I thought ok, it had been 3.5 years since his last cleaning. (That visit was with a different dentist, whom he had seen for years.) When they gave me the appointment date and times, they also gave me the price for the two cleanings. $1,288.00 was the cost! YES, YOU READ THAT RIGHT!! $1,288.00. I would have to be crazy to pay that much for cleaning! I called his old dentist, they saw him the next morning, took x-ray and cleaned ALL HIS TEETH IN THAT ONE VISIT! COST: $215.00! If you are wise, avoid going to American Family Dentist in Collierville, Tennessee. I do not know what other American Family Clinics charge. but check before going!

The dentist Dr Beslisle does not treat her patients well. She insulted me because my mouth isn't…read morebig enough for her fat fucking colossal man hands. Ignoring my pain and refusing to treat it. I asked the front desk lady if this medicine will help me and she fucking hung up in my face. I had been been told repeatedly to avoid this shit hole of a dentist office and I learned the hard way. AVOID THIS HORRIBLE "Dentist" AT ALL COSTS.

Dr. Skidmore and his staff is the best I had a pain free root canal procedure done today. I put…read morehim up against any dentist in the city.

Poor customer service, no call back from dentist when requested. Seems to be lots of turnover in…read moredental hygienists. Looking for a new dentist

This man is a miracle worker! I had two extractions done, cavities filled and deep cleaning…read more It was a lot of work and he warned that afterword there would be some pain and discomfort for ten to fourteen days well I kept waiting and waiting. I don't know what he did but I not only had zero pain I had zero discomfort. None at all! He is fantastic at what he does and I can tell you I have never had a better medical or dental experience.

I recently moved, did some research for a new dentist in my area and chose Dr. Holcomb and I was…read morenot disappointed! They call and send a text message to remind you about your appointment. I felt they were extremely efficient in their processes because I was constantly attended to and felt like they kept me in the loop throughout my visit. Their communication is the best I've ever experienced in a doctors office and their office is beautiful and welcoming! Truly above and beyond in two visits I've had so far.

Unfortunately, it's been about 6-7 months since my initial root canal and my tooth is still giving…read moreme issues and discomfort. I have gone back to see Dr. Kenan and whilst they did scans to see what may be going on and shaved the inner part of my tooth down so that my bottom teeth aren't putting pressure on it which they believed caused the discomfort, it is still uncomfortable. I will have to get this entire thing revised at a different dental practice because they said they don't know what's causing the issue or how to remedy it aside from what they've already done. I have never had any issues with that tooth or the adjacent teeth until the root canal and thereafter.

My visit was very pleasant and enjoyable. The staff is very professional and prompt. During the…read moreroot canal I was very comfortable from the full explanation Dr. Clinton gave to me before he started . I would recommend everyone! Have no worries and call this office !

Two weeks ago, I went in for a root canal with Dr. Phan and two weeks later I'm suffering still. No…read moreplan of care was done or advised as I left the dentist. I asked several times should I expect any pain. The following week, I called about the sharp pains from the root canal that traveled to my ear. I went back in and she asked to pull the tooth. I declined based on no plan of action taken. I can't sleep still after two weeks with severe pain all through the day. It has affected everyday life since the procedure. Can't lay back or down on a pillow. Let me advise of the pain again shooting towards my ear and not being able to touch my face as it still hurts.This has been the worst experience with Crosstown Dental. Disappointed and advising to find another dentist for these kinds of procedures.

As usual, AMAZING EXPERIENCE all across the board! This place is the Apple Store of dental visits!…read moreEvery visit is so efficient! State of the art equipment, never have to sit around and wait.... there's no dreading a dental visit when your a patient at crosstown dental! Top dentist, hygienists, assistants, etc. it's truly smooth from start to finish. From booking the appointment, to chair side, cleanings, etc. Everyone is always so kind and I just love that you don't have to wait around! It truly is a breezy dental experience, even if your one of those who dread and hate the dentist! Dr. Bird is awesome and so are all the girls!