So I downloaded the app to schedule an appointment for haircut at 2:30 pm. Got a text message to…read morearrive five minutes early to check in. Waited thirty minutes later and my name was removed from the waiting list and my name was never called. That is unacceptable and unprofessional. I would recommend you review your policies and procedures with your employees. I would never have created an account with yelp if it wasn't for the horrible experience I went through. They don't even deserve a single star. I will never do business with them again.

The worst customer service that I have had to date, at a Sports Clips. I checked in on line, they…read morecanceled it 15 minutes later, whatever. when I get there, check in, the individual working barely acknowledged me. The guy that walked in behind me was taken first, and he checked in on line without being canceled. Even though this location is near my house, IF I go back to Sports Clips, won't be here. Get it together

Good cuts here. Good environment. Good people. Neil Jr is my guy and he does a great job.read more

Worst experience ever, I went with my husband to get his hair cut and we could not believe what we…read morewere hearing. Every other word out of their mouth was cracker this and cracker that and I'm pretty sure they were not referring to Ritz. I was really disappointed in the shop owner I had a conversation with him the last time I was here with my son and seemed like a really nice guy! Racism can go both ways and it is not right which ever way it goes! I would never recommend this place. On top of it they messed my husband hair cut up. I would give this place a negative 5 stars if I could.

Strip mall barber shop, set expectations accordingly…read more The blade for the straight shave was dull, left me with a lot of razor bumps. Hair cut was nice though.

Stopped in here to get my youngest son a last minute haircut for picture day. The atmosphere was…read morevery nice. The barbers were nicely dressed and very profeasional. Anthony was very helpful in assisting me with the choice of haircut style for him. My son was unhappy because he wanted to keep his hair, but after Anthony spoke with him he had a different attitude. There is also a female stylist there she is very accommodating. Just give her a call and she is willing to work with you. She does blow outs, braids and more. I forgot her name, but she is the only female in there. The guys are also very respectful.

Karl expertise was able to pull out of my grandfather conversation and the style of cut he wanted…read more Karl was able to connect with my depressed grandfather and get him talking. His service of cutting and shaving was reasonable. Definitely will return!

This was my first time coming to Karl's Kuts, well recommended by a friend, if I tell you, how…read morenice and comfortable was to sit on that chair and allow him to do his job it was worth it, he is welcoming and he makes you feel like a family as he maintains the client and business relationship. I definitely recommend him

Quincy, master barber, was excellent with my 4-yr old grandson who found his hair-cutting…read moreexperience entertaining. My grandson was relaxed and Quincy was gentle with him, talking to him during the hair cut. I'll definitely be returning for his next cut!

We had such a great experience at Swift Cut. I've been doing my sons hair for months but wanted a…read moregood cut for the holidays coming up. Other chains nearby don't seem to do a great job with layers or tighter fades. We walked in and got seen by Bingy in minutes and he got the job done! The fade looks awesome, thinned out and trimmed the top as asked, and my son enjoyed it so much that he passed out mid-cut. Bingy was so patient and accommodating that he held our sons head up with his arm and cut with the other to finish even with him sleeping haha really glad we got to go and look forward to going back.

There are many places you could get a haircut, but not many places that deliver a high quality…read morehaircut experience. If you are new to the area and looking for a professional barber check out Terance at The Experience. I stopped in to get a haircut and was impressed by the expansive shop and welcoming environment. It's a great shop, conveniently located with plenty of parking. Terance is a pro and makes you feel right at home. He lined me up and had me in and out in no time, felt really good about trying this new spot off Dallas Highway. Check him out today! You can make an appointment on his website.

Yesterday I took my son for the first time to The Experience barbershop. We met Terrance who was…read morefriendly and professional. He was very personable and the haircut was great!! My little dude looks fly! This barbershop definitely reflects its name. Clean, aesthetically pleasing and as a woman in there, I can definitely appreciate how nice it smelled. We will be back without a doubt! 10/10

First off, Glory to Lord God Jesus Christ for leading me to this location. My apologies for the…read morelate review an not having a photo to show proof, I ment to write this down shortly after visiting. The last time I visited this location I got a hair cut so well done I was praising the Lord and Savior Jesus Christ about it, and I'm serious. The Spirit of Jesus must have been guiding the barbers hands because my line up lasted for almost 2 weeks straight, and the prices were fair and no "inflation games" here. May God bless the manager Tylin, Jay an the entire staff in the name of Jesus Christ :)

SC at Howell Mill. I'm posting this review to say how much we really REALLY miss Ms. Alice!!!!!!!…read more(and other stylists like Ms. Aisha) Not only was Ms. Alice good at her job, but she was also very pleasant to deal with. Our visit and haircut today (a kid's haircut) was a far cry from any of that. Though the haircut itself wasn't totally bad, the experience as a whole wasn't exactly good (with the stylist trying to charge more because some "final touches" were requested after she unilaterally decided she was done. Something that could've been easily avoided if she had, as is customary with young children, checked with the parent-customer about haircut satisfaction first) I don't wanna name names because I'm not out for blood. But management should seriously consider getting their newest stylists trained in haircutting, hair-styling AND customer service if they're interested in customer retention. Otherwise, just keep doing exactly what you're doing. Price

I got my son's hair cut there today and Ali did an amazing job! This is an awesome shop and I would…read morehighly recommend!

Excellent shop! All of the barbers can cut. The vibe is always positive. I've never had a bad…read moreexperience here.