I love coming here for my eyebrows , I came across them while getting food from next door and been…read moregoing back since . The quality and customer service is amazing , everything is quick and great. I don't have a specific lady I go to since all of them are amazing but a few times I have went to Asma ! Will definitely recommend this to everyone P.S get the package for the threading , saved me a lot of money

Ruth went above and beyond. She worked quickly to get me ready for a wedding on short notice. Clean…read moreand comfortable experience. Highly recommend

Lorena, was amazing. She takes her time and makes you feel comfortable. Definitely recommend her.read more

Angela is the absolute BEST!!!!! She is extremely thorough with her service. She is always the one…read moreI book when go and I wait if she's not there.

These ladies are the best of the best! I stopped driving to my regular spa (that I've gone to for…read moreover 5 years) to become a regular at Lucy's. Debbie is top notch and makes the process so easy and efficient. Can't say enough about Lucy's!

No update truly needed, service is still exceptional and I still drive 30 mins each way…read more I will be visiting Lucy as long as she is in business.

The weather is warming up and the pools are opening, which means waxing. I haven't been to this…read morelocation in a couple years, and no where since February 2020 (pre-pandemic). Other waxing salons are $20+ more for the same service and same results, so why go anywhere else? Fernanda took great care, maintained pleasant conversation throughout and kept reminding me to breathe. My service was blocked for 30mins but I was out in under 20. I really appreciate the efficiency and professionalism. The establishment is just as clean as I've experienced in past visits. Currently, the employees are wearing masks and they are asking all clients to wear masks as well.

So, I called the day before I came and asked if they took walk ins and was told they do but they…read moresuggested an appointment so I wouldn't be waiting for a long time because they were busy. I opted not to do an appointment because I was coming from another appointment I wasn't sure when it would be done. At this current moment I am at the Brazilian Wax by Andreia at this location and I got here around 11:15am it's currently 11:40am. There is no one (customers) in this lobby and the lady at the front desk is on her cell phone. I understand the ability to make an appointment but if you take walk ins I'm confused why you would have someone waiting. I didn't plan to get here until about 12:30pm so I'm curious to see how long I'm going to be waiting. I know one thing. I'll never come to this location again.

Rosa is wonderful and she has some great products she makes herself. You can go on line and make…read morean appointment. The facials are the best.

First, let me say that Rosa does the best waxing. I don't want to go anywhere else. I had a bad…read moreexperience with the front desk this time where the posted pricing wasn't honored. I went this week and was charged $10 more than usual. The price is posted outside as $35 for a Brazilian. The front desk girl charged me $45 and when I showed her the sign that says in large letters that it's $35, she would not change the charge. Not sure if I will go back because I can't trust the posted prices. Very disappointed because the waxing is top notch. Never an ingrown hair.

With my busy schedule of being a mom of five, i absolutely always appreciate being able to run to…read moreany brazilian wax by andreia who always accommodate me . I had evelyn wax me at this location and she was great! Andreias stores are always so beautiful with high quality and amazing service.

I discovered this place thanks to yelp, I decided to give it a try... I'm so glad I did! Schedule…read moremy appointment was super easy. When I arrived the staff was very kind and friendly. My session was very comfortable, painless and quick. I'll definitely be coming back.

The owner is such a sweet lady! She literally gave me the best waxing experience. She was quick,…read moreefficient and with the best energy! 1000x coming back.

Horrible experience buying services through Groupon . Would not honor service that was promoted…read moreand sold on Groupon. Would not recommend as not worth the hassle. I was not able to reply to your reply so putting it here via an update. I did try to rectify the situation multiple times with the direct contact person/number posted on Groupon to no avail although I had legitimate receipts and all. It was a waste of my time.

This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.