I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Extremely helpful and easy to talk to, highly recommend for anyone like me who just turned 26 and…read morelooking to enroll in insurance

Arlen was patient, accessible, and very helpful. He is very knowledgeable about the covered…read moreCalifornia system. Very easy to work with him and he got me set up very quickly.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

Available. Worked with me to get basic no frills car insurance that didn't empty the bank accountread more

I am so grateful to get a prompt call response to my email inquiry, from Kitty Buswala of the…read moreVirginia Tam Agency, about my earthquake insurance payment. Though the Farmers website was not clear as to how to begin automatic payments, Kitty stayed with me, walked through all I had to manage online and sent me documents that the website was not supplying. I am so grateful to have an effective and gracious person to handle my insurance needs. Prices are high but after getting another warning on the front page of the San Jose Mercury of overdue massive earthquake on the Hayward fault, I can understand why. I live in Hayward!

We've been with Virginia Tam Farmers Insurance for over 15 years. Always available to help us find…read morethe best balance of coverage because cost due home, auto, business liability and other insurance needs. Kiky is responsive and takes the time to understand our needs. No complaints.

We are long-time clients of State Farm. Patrick is our go-to: he's knowledgeable, responsive, and…read morejust has such a pleasant and approachable style. We meet annually to review our bundled plans, and he never pushes the tough sell... just presents the options and gives us the space to make our choices. I recently had a rock crack the windshield of my leased vehicle. Going through Patrick made the process fast, simple, and seamless. I also direct my clients to him, and he's always prompt and professional. Keep it up Patrick, Candice, and team! Thanks for being so good at what you do!

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Paul is very knowledgeable about insurance issues and is incredibly helpful and generous with his…read moretime. He returns calls quickly too. I hope to do more business with him in the future.

Paul has helped me so many times over the years. It was at least 15 years ago when I first found…read morehim, possibly more, and I liked him immediately. He gives the kind of personal service that is unusual in the present day. He has helped me with auto insurance, health insurance, and business insurance needs. Paul listens to me and gives helpful advice and solutions that meet my needs and questions, never some generic answers. And he spends plenty of time with me, I never feel rushed. He is a great balance of professional and personal in his work, the kind of service I give to my own clients. I feel more than satisfied every time I interact with Paul. I'm not surprised the other reviews on Yelp echo my own wonderful experiences with Paul. He is clearly one of the best.

Kind and professional staffs with quick response. I switched my auto/home insurance to Farmers…read moresmoothly with their help and support. Highly recommend to whoever is looking for auto/home insurance. Special thanks to Kim for her patient explanations and excellent job!

Myra has been servicing my Grandfathers household and vehicles for many years and I too use Farmers…read morewith the help of Myra for my home renters and auto policy. Including recommending my house mates to Farmers. I accompanied my little sister to purchase her first car about two weeks ago and around 8:00 PM we needed to ensure my sisters name was on the policy or she could not drive out of the dealership with the vehicle. Because we are loyal to Myra we did not want to call the call center number. We opted to wait until the next morning but I did send Myra an email as my sister was signing documents alerting her and within moments Myra called me to quickly assist my sister. I did not expect that at all. As a former Regional with AT&T, Myra's attentiveness and expertise paired with her customer service has far exceeded my expectations. I will never use another insurance carrier and hope to continue to use this branches services for the years to come. I will continue to recommend all of my colleagues, friends, and family to Myra and this branch. It is so hard now-a-days to find exceptional service anywhere and it is experiences like this that stand out more than ever in our current climate.

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Richard and Holly are very knowledgeable. Quick response to…read moreemail and phone calls, solved my auto policy problem. Really appreciate their good advise.

I've been insuring all the vehicles in my family through this agent for years and have always had a…read moregood experience. Holly has always given timely responses to our questions. When we purchased new cars she always took care of us and made it easy for us to get on the road asap.

the Worst service ever,,,,…read more If you go here in the beginning they will be nice and friendly as you do not incur a nice story and take your money ....... do not believe the story of the various discounts and good rates, Mohamed is not an agent, hi is a broker who takes a deposit of $ 260 for himself, which you must pay immediately ,even plus the price of insurance for the car, Mohamed request and activated auto payment ,and every month charge different amount from your bank account ..... if you try to contact him he does not respond to calls or messages or emails very arrogant broker who ignored clients

I've been doing business with Green Peak insurance since 2011 when I first moved to Fremont. They…read morewere located very close to where I was living and was a walkin. From day one I was treated by Muhammad and Farez with hospitality and professionalism. Here we are 9 years later I have three car policy's and our homeowners insurance through them now. We live a hundred miles from their location at this point but I still count on them to find me the best deals on my insurance and I honestly can say that I don't think that I could do better anywhere else. Their customer service is impeccable! they're operator Sam has helped me in more ways than you can count and is always willing to go the extra mile to make sure that I'm happy with my service. It's more than a business to me at this point these people are my friends and I feel they really look out for me. Now that they've added a DMV Express to their shop, man! It's like a one stop shop for all your Automotive needs. so if you're trying to beat the lines at DMV or get the best deal on your insurance Green Peak insurance is highly recommended by me.