I had a problem today with a credit union transfer and had the pleasure of meeting Ruben and…read moreChristine. I haven't been inside a branch in forever, but it was nice to experience amazing Customer Service and genuine caring. They both went way out of their way to ensure that I had the support that I needed to help me resolve my issue. If you were looking for amazing Customer Service, I would highly recommend this branch.

Update: David Boone…read moreis a true hard working and caring professional. He has been incredibly knowledgeable and helpful for my entire family and I. We are truly grateful to have met David as he has gone above and beyond to provide excellent customer service and assistance. Chase needs to promote David, and have all the employees train with David so they can also provide excellent customer service to ALL Chase customers & guests! Thank you, David!!

This is the best MidFirst branch in the east valley hands down…read more The assistant manager Brad is very customer oriented and the friendliest guy. All the tellers here are quick to solve any issue I have and help me with anything I need.

Great customer and online services available via their website and functional mobile app. Big bank…read moreexperience w/o big bank expense.

They don't care about their members! Stay away. Go to another credit union but this clown ass…read morecompany! I've been with this company since they started in AZ, I referred 1000s of people to this place. Not no more.

We've worked with Dylan England for about four years now and he is top-notch. We trust that he has…read moreour best interest in mind. Customer service like this nowadays is hard to come by. Thanks again, Dylan!

Don't do it absolute worst people to deal with.I paid for 7 and a half years and asked for a paper…read moretitle.They wouldn't give it to me sent me letters that don't make any sense.Then, I tried to close my account and that's an absolute freaking nightmare.So, my advice is don't do it to begin with.Find somebody else anybody else to do business with you'll regret going g there.

I enjoy visiting Pinal Federal Credit Union on Hunt Highway. The Tellers and Managers are always so…read morefriendly and very helpful. They are also very personable with all of the customers. I always leave with a smile.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Went in to sign up for a new account. The person who helped (Lily) me was very nice and sweet. She…read moreexplained everything to me, went over any options I might like to add and made sure to answer all my questions. At the end she told me they do follow up calls to make sure everything is going ok. I missed her first call and keep forgetting to call back. So far I'm very happy with this place. So glad I found this stand alone as mostly I only see this bank inside grocery stores and I didn't want an experience like that.

I just opened an account here. My first visit went well. They treat you like a human and not just a…read morenumber. Although they don't have a lot of staff they weren't super busy so that wasn't an issue. The parking lot is large, and the inside nice and cool as well. What really sold me on them though is their website, which is easy to use unlike my last banks website which was just a mess.

Nothing like being treated like a criminal and accused of bringing fraudulent checks into the…read morelocation. I have banked with Wells Fargo since I began working as a kid. I get 2 checks from a huge Billion dollar company because they tried to screw me for 4500 and they got caught by an attorney with others like myself and they had to pay. Take it to my bank and the rest is history. I might add I just added 4 new checking accounts to total my accounts at 9 and I get treated like this. Impressively low service.

We stopped by to take care of a few things. Both of the people that we interacted with were very…read morenice and very helpful. We would come back to this bank again.

I simply do not understand how Bank of America can have a branch that's rated 1.5 and continues to…read moreget low reviews and does nothing about it. They don't have a notary and haven't had one in months, If not years. I also came in and asked for $2 bills. The teller told me she didn't have enough and wanted me to take what she had. I had to ask her point blank if she had more in the back. She sighed and gave me a look and then went in the back and got the $2 bills. Fire the bank manager and start some improvement!

I needed to open an account for probate and a personal account as well and the bank personnel…read morehelped me tremendously. They made the process run smoothly and were extremely helpful because I was unfamiliar with the probate banking process. The personal account was a breeze. I have since called the bank for information and help with closing, transferring account funds and how to change the setup info for direct deposits I needed to transfer. They always answered my questions even if I had to ask in a couple of different ways because of changing technologies. Great help and very patient.

The staff at this location are more than fantastic! Super helpful, very friendly and very…read moreinformative. I love banking at this location. They take the time to explain everything to you, even if they are a little on the busy side. I never feel rushed, everything is always explained thoroughly before I leave the counter. As I said before, a fantastic staff!

I have always been a Chase customer and am satisfied with my bank. Unfortunately there isn't one…read morenearby, so I've hit this place up a few times when I needed something notarized or to break bills. They have always been super nice and helped me even though I'm not one of their regular customers. There is never a long wait here even though it's only staffed by a few tellers working in this location which is inside the Safeway. So no drive through or outside ATM available, and perhaps not a full service bank. For basic banking needs and the friendliest tellers in town though I give them a full two thumbs us!

At 4:50 PM I called to verify I could open an account with them, what that would entail, etc. I…read moretell them I'll be there in 20-30 minutes to open an account as they close at 6:00 PM. I get there at 5:15 open the account and they tell me they stop accepting appointments at 4:30. Fine, don't accept appointments after 4:30, be my guest but don't tell me over the phone I'm fine to open my account today if it's already past 4:30. Waste of my time.