I was so happy purchasing my car at London Honda. unfortunately, that changed when I needed…read moreservice. The service department is terrible. I will never take my car there again. Don't bother trying to call the service manager, if there is a problem, you will never hear back from him.

Amazing dealership. Needed oil change going to USA last…read moreminute thing Pablo in service got me in & out in less than an hour. Hats off to Honda.

The guys at Wharncliffe Auto Group are phenomenal !!! I have returned to them twice due to car…read moreaccidents and Zaia has treated me with the BEST care. This most recent purchase post rollover accident was very stressful and Zaia made the whole process so simple. He cares about you as a customer and goes above and beyond to get things done. Thank you Zaia and Wharncliffe Auto Group for being there when I needed you. I would not go anywhere else for a car!!! Andrea S.

Johnny Wardini and the entire team at Auto Wrench Sales deserve 100 - 5 star reviews for the…read moreservice that they gave me! Unfortunately I can only leave them 1 - 5 Star Review! I have been an Auto Wrench customer since January 2013 and have gone there since for all of my maintenance and service needs. My First encounter with Auto Wrench on a COLD January day when I ran into a Misfire in my engine and needed a new coil and new plugs. Unfortunately it was a Sunday, and most Garages and Service locations in London were closed at 4pm. I called Auto Wrench and Johnny answered telling me that although the garage was closed, He would me more than happy to meet me at the shop to drop off my car, and even went as far as to loan me a car for a day to get to where I needed to be while my car was being fixed. 1 Day turn-around for the issue to be resolved and the best price in town by over $100! Second repair was on a Lower Ball Joint on my front wheel. Not only was the price much better than any other shop, it's the service at Auto Wrench that really makes you want to come back. I expressed concern that I had to be at work by 11:00 am, and I thought 9:00 when they opened might leave me a tight trip to work, so the mechanic with no worry offered to come in an hour early for me! It took him about a half hour to fix the car and I was on my way. Please give Auto Wrench a chance! They will NOT let you down! Even for routine maintenance it is extremely quick and affordable. Oil change runs me around $25 and they have great connections for used parts as well! 100 Stars if I could!

LOCAL AUTO REPAIR RIPPED ME OFF…read more In the winter during some bad weather I accidentally slid into a curb and caused some minor damage to my from rim. Nervous i damaged my car, I took it to the nearest mechanic, Auto Wrench Sales & Service, 9 Euston Drive London, Ontario N6J1S3. A gentleman by the name of Johnny quoted me on a strut and spindle. Upon receiving my vehicle i felt that something was not quite right with the entire transaction. With a little further inspection, taking it to a mechanic, they showed that Johnny spray painted the strut to appear to be new. The bolts were still seized on with rust so the said replaced parts were never even touched. Upon confrontation, Johnny denied everything and said the the parts were his, but we was willing to replace the cost of parts but not labor. I know, it doesn't make sense. Owner mentioned he wanted no hard feelings and returned a portion of my money. Upon walking away feeling completely ripped of I requested the rest of my money. I was told that the money was for diagnostic and time, even though nothing was diagnosed and a rim was swapped to make my car just appear to be operable. After taking my case to the BBB, Johnny himself offered to pay the rest of the money if all of my comments and friends comments were redacted from his pages. After waiting over a month and not receiving my payment I am re-uploading all my negative reviews. Please do the same so no more people of London are ripped off.

Don't waste your time shopping at Dalmar Motors, LTD. I spent hours researching the logistics of…read morepurchasing a car from this dealership only to receive an e-mail that they are refusing to sell to us just because we are US Citizens. They gave many different excuses first stating that they are worried about liability and a possible lawsuit from selling the vehicle to us. I mentioned to them that this is a used vehicle that is sold "As Is" and it is on us to be sure that it is acceptable before driving it off the lot. When this claim did not hold water they made up another excuse claiming that Volkswagen Canada and Ontario Province do not allow the sale of the vehicle to us. I made phone calls to both agencies and they told me that there are no such regulations which will prevent Dalmar from selling the vehicle to us. Finally, they made up one last final excuse that they only want to sell the vehicle to someone who is local. Is this what is required of all of buyers? Make sure you live close to the dealership, otherwise they will refuse to sell to you. I don't see any evidence that they are concerned about or care for their customers. I would definitely look for a vehicle elsewhere. They will only waste your time, money and your patience.

Dont bring your car here. They just charged me 130 dollars to tell me my engine was seized after I…read morebrought it in and told them I think my engine is seized. Here is how they diagnosed it: one hour in shop. turn key. no start (Since its clearly seized). called me to tell me its seized. IS THIS A JOKE?!?! Car wasnt even hooked up to a diagnostics tool. This is word for word what my bill shows: Complaint: Cust reports - no start - mil light flashing prior - Correction: Engine damaged - seized Total invoice 129.95$ Go buy at Dalmar if you love getting getting screwed over. On xmas.

They charged me diagnostic fee while the repair was covered by my Audi LGM extended warranty. They…read morepromised they will clean up the oil leak and test more for further leaks but they did not. Those pictures are after the service when I got home. They did not even wash my car on the outside like other dealers do. I paid more for this simple valve cover gasket repair than what warranty paid :(( My Q7 (*heavy car) was parked outside downhill possition without the hand break on when I came to pick it up.. they don't give a damn on your car .. or your transmission, I would never park my car like that the mechanics are such morons. Go somewhere else for repairs on your Audi.... AVOID Audi London !!! George

New Audi dealership in London is beautiful! Very clean with interesting architecture. It's quiet…read moreand free wifi allows you to work while your vehicle is being serviced. Free coffee, water and cookies. Interestingly, Audi doesn't believe in garbage cans in their showrooms (its true, ive asked). So if you generate any waste, you've either got to leave it in their waiting room or walk to the other side of the dealership, find the restrooms and dispose of it there. It's not a complaint, I just find it interesting that this is apparently their company policy.

Raymond was awesome to deal with, straight forward no messing around and got the deal done for our…read morenew to us 2023 Subaru WRX. The car was delivered on time serviced and detailed! We will definitely return to Titanium Auto sales when looking for our next vehicle. Thank you for the great experience Titanium Auto team.

my experience buying a vehicle this week has been top shelf. it all started with contacting Emilin…read more She answered my questions directly and quickly which I found refreshing. After testing drive I was helped by Raymond. he was true professional. The purchase phase was seamless. on top of that I had a tech question when I had car at home. They gave me techs number to call directly. Moe answered my call immediately and answered my question for me. I would recommend Titanium Auto to anyone!!!

Favourite car dealer have a lot of my friends working there they can give you amazing deals on…read moreanything so as they say RAY RAY RAY RAY CULLEN CHEVROLET YOU SHOULD DRIVE BY RAT RAY RAY TODAY

The dealership will do everything to make a sale and no follow-up after the sale in terms of the…read moresales department. There seems to be a disconnect and miscommunication between sales and service. It is not up to the customer to send endless emails and receive a clear lack of customer service and misinformation between the dealership and Toyota Canada Credit. Toyota Town needs to stand behind what they sell and promote on their website.

Let me say that we are previous and current happy Toyota customers. Our family is as well. I…read morestopped into Toyota town actually trying to find out what the story was behind the Venza model. I was referred to a salesperson after a considerable wait. Felt as if I was passed on to the youngest. Geordy was a nice person but he eminated an attitude that is quite disturbing. The feeling is that we will not Dicker. We are Toyota! I left it that I would call Geordy about a particular model. I did, and then received a text from a sales development person soliciting questions. I called her. Not only did she have no answers, but had what I am referring to as the Toyota attitude. I told her I wanted to pay cash for a car and not have to be penalized for it. I beleive that unless one really has to, or it makes sense interest wise to do so, financing rolling stock is not the best move. She inferred Toyota was doing fine without my business. I suggested that because the company has been unable to "catch up" from covid does not necessarily make them a good company It seems the price of Toyotas are rising weekly. Toyota declared a 64 billion dollar profit for 2024 so maybe I am wrong, or maybe the company is fashioned after the DeBoers business model. Hold back production to demand higher prices. Either way I will not buy from Toyotatown and my advise for those customers waiting orders, look around. There are other good companies out there. In my opinion Toyota may not be trying to catch up, and it appears to be working for them at the customer's expense.

Feb 12, 2025 came in at 12:20 for a recall, wiper change and…read morefix or replace one winter tyre. after 4 hours they said they're done but the can't fix the tyre as it must be replaced. so we waited 4.5 hours for just recall and wipers. Absolutely shit service!!!! Zero communication!!!!

Huge indoor showroom , many offices But only 2 cars inside…read morein what is often Called a showroom ? What has happened to car dealers ? Are we supposed to do all the work online If that's the case then maybe we should just buy on line , have a tab to pay and home delivery

Yang "Henry" Gao from the Service Department was great to work with. I was in the process of…read moreimporting my Lexus from the US to Canada, while relocating from Michigan. I learned of a Takata airbag recall for the first time during this process. (I had been asking my Michigan dealership about this for months & had been told it didn't apply to my model car.) No dealerships in Michigan had appointments available in the near future to fix this, & my export/import appointments with US & Canadian Customs & Immigration were coming up fast. Despite me not having any purchase or service history with Lexus of London, Henry got me in right away & even provided me with a free loaner car. The work was done earlier than promised, & the customer service was excellent. They got me a recall clearance for the Canadian Registrar of Imported Vehicles (RIV) inspection, which solved my import/export problems. I highly recommend this dealership for Lexus service issues.

Nice people, but not very organized, with long waits and multiple conversations required to buy a…read morevehicle. And strangely, they were not prepared to negotiate on the MSRP of a new, leased, $65k vehicle. Weird! So, I contacted sales managers at two other Ontario dealerships and had an excellent deal set up, including a $4k discount, with a single email and one short phone call. (If you know what you want, it pays to shop around to other dealerships!)