Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.

I needed a DSG service and oil change, the guys there took great care of me with very competitive…read morepricing. I'm happy to recommend them!

They always do an excellent job on my car. They communicate every step of the way. It is very hard…read moreto find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!

Excellent service and attention to detail. The mechanics really care about their work. Everything…read morewas done properly and on time.

Earlier today, I had some trouble with the driver's side wheel of my Crosstour and needed repair…read moreimmediately. I called and they said they could get me in today. They worked on the studs on the wheel hub for over a hour. They also rotated my tires as well. Andy was very professional throughout the entire process. If we ever need any automotive repair in the future, we will definitely come back!

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

Toyotech has been our go‑to shop for years, and they've taken wonderful care of both our old…read moreHighlander and, back when we still had it, our Prius. From routine maintenance to the essential services that keep a car running smoothly, they've always been reliable, thorough, and trustworthy. The kind gentlemen here make the whole experience easy and reassuring, and we truly appreciate their helpful approach. It's rare to find a place where you feel confident every time you hand over your keys--Toyotech is exactly that. Highly recommend!

ToyoTechs provides top notch car maintenance service and all around customer service. We joke in my…read morefamily (except we're not really joking) that it's worth it owning a Toyota just so that ToyoTechs can be there when things break (as they do even in the best of cars). They've been working on my car for many years and I hope to be working with them for many years into the future.

Rip off place. They scammed my wife out of money to diagnose her car. They did exactly zero…read moremechanical work and just guessed at the diagnosis, then pulled a fee out of their a$$. They got the diagnosis wrong, wasted our time, and lost a lifetime customer. Shame.

I paid $2568 for brakes, rotors and a starter & battery replacement, which I did not authorize or…read morehave the price discussed with me ahead of time. They then had the nerve to try to charge me an $85 "convenience fee" for swiping my DEBIT card! When I refused to pay that, he suggested I WALK (in the rain!) down the street to the bank! I asked him can't I just drive my car to go get the cash and come back?! He told me he "can't let me do that" LOLLLLL!!!! So me, a cancer patient, walked in the rain to the closest ATM - just to find out I couldn't withdraw that amount from an ATM! I walked back, and asked can't you just remove the convenience fee?! This is a debit card, not credit! He said no! My son in law had to leave work and bring me the cash! When I got home, I searched the parts cost for the year/model car I have... guess what? They DOUBLED the price of the parts! Not only that, but they DOUBLED the price of the labor (according to Kelly Blue Book's free online labor estimator)!!!!! I will be reporting them to the Consumer Protection Agency and spreading the sorry news as much as I can to save other people from being RIPPED off by RANDIE'S!!!!!

David Mai at Solomotorsports is awesome. I had been…read moretaking my 2019 BMW X7 to another BMW specialist in Gainesville for years. Just spent more than 4k to fix a coolant leak. After that the car AC stopped working and acting strange. Brought it back and was told to replace the entire AC system for another 5.5k. I was then referred to David Mai at Solo Motorsport by a relative. He tested it for a day. Found a coolant reservoir was bone dry. Cleaned it and filled it up. The AC is now blasting cold air just in time for the summer, and the strange noise was gone. All for $150. Thanks David. You got a customer for life. John

The guys were somewhat nice, not rude or anything. Gave me some decent advice…read more In terms of the diagnosis on what needed to be done on the car, they spotted some issues I wasn't aware of and that was helpful. The issue here was what I was quoted for on repairs. Extremely expensive... for example my A/C was not working as there was a leak in the condenser. They quoted me $849.35 to repair the A/C, replace condenser, relay, and charge air conditioning system. I fixed the A/C for less than $80... bought a condenser for $25 and the charge for the A/C for less than like $15 and i was able to replace the condenser in less than 3 hours... They never worked on my car so I can't speak on what they are capable of but in terms of trust. I would be careful and get second opinions.

My vehicle needed immediate attention. This shop had great reviews…read more When I tell you, they gave me stellar service, they did. I didn't feel duped. Repairs were done quickly and effectively. I have renewed faith in my car because of them. If I need any more auto repair done, I'm bringing my car to them.

Super outstanding service. My first time here. Yelp referral. The owner was very attentive to my…read moreneeds and all the customers that were at the shop. Reasonably priced. Flexible appointment schedules. Great location at Shallowford Rd and Dresden. I definitely would recommend and will be back.