Ambient Home Care served my very elderly mother for a number of years. We found the staff caring…read moreand competent be they hands-on caregivers, nursing staff or administration. Ambient provided good service for a fair price. They were easy to work with and went the extra mile. They handled things at home, took her to appointments while she was able, and made sure we were informed of changing situations. We were very pleased with the services they provided and would recommend them highly.

If you have an elderly parent in need of 24/7 assistance DON'T use this company. Their aides have a…read moredifferent idea of clean than we in America do. They ruined my mother's cookware by not properly cleaning it and we had to replace it. One of the aides stole clothes that were stored in suitcases in the basement. Many of them talked on the phone for prolonged periods of times and behaved negatively toward my mom when she wanted them to attend to her. One of the aides actually walked around singing while my mom tried to entertain a guest. There are other companies in the same price range that actually know how to treat seniors. Stay away from this company. They talk a great game, but fail to deliver.

I was in this rehab from May 15 through June 19th after a fall which caused breaks in both legs…read more All of the staff, especially your rehab department, got me back on my feet and home. Amy and Stephanie were outstanding. The only complaint I had was the food which was awful. Highly recommend this rehab. Caring wonderful people!

Horrible and neglectful experience! One additional hour in their care my 93 year old mom would…read morehave died. My mom had COVID pneumonia and was on a ventilator. After a week, she recovered and went to NJ Shore Center. Unfortunately, they are understaffed and don't care when patients could potentially have life threatening issues. My mom was complaining for 21 days her red button help bell was not working. I also complained multiple times. The response we got, my mom is not pushing the button and maybe she needs a psych evaluation. During the 21 days my mom waited up to an hour to get assistance to move her bowels and was in severe pain. She was constantly in wet diapers. I was too trusting and after 21 days, I personally tested the red help bell. Low and behold to their surprise the signal was being routed into another room. They acknowledged, called maintenance and didn't even apologize, heartless. The damage was done and I noticed my mom confused with hands uncontrollably shaking on the 23rd day. I demanded she go to Monmouth medical. They called ambulance and we waited 6 hours. Never again, I should have called 911 myself. As soon as my mom got into the hospital she had a seizure. She had urinary tract infection and went into septic shock. Her blood pressure dangerously low and went into ICU. Once again, she survived and after 7 days went to an acute hospital / rehab - Encompass. My mom went there barely able to stand and within 14 days she was speed walking and healthy. She is now back home and doing well. Miraculous recovery! I can't say enough of the care and the staff at Encompass, they are the BEST. Unfortunately, NJ Shore center was the worst and almost cost my loving and spirited mom her life.

Very nice, clean place. Food is very good. Family member is there for rehab, highly recommendread more

The facility is decrepit and dirty. The second floor smells of nothing but urine. I worked in…read morehospital settings and have never smelled any care unit, long term or otherwise that smelled this disgusting. Also, they disregard patient rights, catering to family members with ill intent. On their cameras, if they have them and had they paid any attention, they would see a family member horse collaring a patient. Yet they cater to this person, and isolate the patient against their will. After speaking to the Ombundsman of the Center for Aging, Veterans Affairs, my attorney, and my father's VA advocate (whom the facility and the family member used as a scape goat to deny the patient's rights) all told me this was illegal. They deny patients the opportunity to speak to or see their family members based on the wishes of the power of attorney. As I said, this is illegal based on the information conveyed by ALL the above sources. They have also taken incorrect notes regarding calls of the patient. If they can not take proper notes, how could their charting POSSSIBLY be done accurately and correctly? Charting is the way in which a facility covers their ass and ensures patient safety, i.e documenting medication, baths, incidents, etc. If they fraudulently note phone calls, what should we expect from their charts? They don't have the common sense to note that more than one phone may be under a single cell phone account. My father was denied calls from me, his daughter, because my cell phone number is under my mothers account, his ex wife. They did not, however, note the number was not my mothers which they easily could have, as I left them my phone number, and my step mother has my telephone number. So, duh! Also the halls are lined with equipment which according to several oversight agencies this is considered highly unsafe and is not allowed. However, patients in wheel chairs find it very difficult to move through the halls. Apparently, this facility has a very high fall rate as well, which is no surprise. Emergency services would struggle to navigate the halls in a code blue situation. Of course, its likely the nursing staff would take a while to notice that someone had stopped breathing since while I was there a patient was yelling for over an hour and a half because they were sitting in filth. NO ONE HAD CHECKED ON THE POOR LADY. We had to seek help ourselves. The facility is falling apart. Light fixtures hanging, wall paper hanging... The excuse? COVID. COVID was years ago. Come on. This place should be shut down. I also wouldn't feed a dog the food they feed their patients. The nursing home business is quite lucrative so this is very indicative of how their administrators and directors feel about their patients worth. This facility should be shut down. Dying here, neglected and alone, are people's family members, Veterans, loved ones, HUMAN BEINGS! ROSEVIEW SHOULD BE ASHAMED OF THEMSELVES. Can't wait for the Department of Health to get involved.

I left a bad review about my mother's tax documents. I am glad to say that it was rectified. I…read moredidn't realize that there was a new person in the position.

For months my grandpa was scoring in the range to be in assisted living (above 22 points out of…read more30), and then he scored an 8. Mattison Crossing gave my mom a two day notice to move him into memory care. Since we still own his house in East Freehold, we got him a live-in and moved him out. Mattison Crossing says that we have to give them a thirty day notice to move out if the facility to prep for the next resident. The other day, my mom got a bill in the mail for $20,000 because we refused to pay for April and May. She took pictures of herself outside of the facility and pictures with timestamps of his empty apartment before May 1. Earlier in February, there was a massive norivurus outbreak (or a stomach flu). Nobody cleaned the place so my grandpa had it for several days and everyone in my family, except for me, got the disease. We've had to cancel several family events during the time and we fell behind in after school curricular activities because we were out the whole month. My uncle visited from California in March to celebrate his 50th. He went to see my grandpa and got sick the day of his birthday dinner. The food at the place is unhealthy and greasy. The pancakes, salads, and various other meals are a grease bath. They ran out of ice cream for a couple of days back in the late fall of 2024. We moved my grandpa into Mattison Crossing to give my mom a break from his drama. It seems like since the move there has been more drama. $9000 a month for little to no care is what you get at this place. It is better to have a live-in full time because it costs less. Mattison Crossing can go burn in hell.