My mother has been a resident of Harbor Lights for six years. Every year we have had a ceiling…read moreleakage issue, three of those years an AC issue, during an elevator renovation she had mice !!!!! The most discouraging point about Harbor Lights is the lack of parking for friends and loved ones . It is near impossible to find extra parking this past year ! This is not fair to the residents to have their friends and family discouraged from visiting . We recently were told she had to have her paid reserved parking removed ! There is no where to park to bring up her groceries and help her to her room. BUYER BEWARE !

My parents have lived at Seabrook (an Erickson Community) almost 20 years. My father served on the…read moreErickson Regional Board as a Seabrook resident for a number of years. This past week, my 101-year-old father was dying. The full-time aide called me to let me know. My mother called security. Security moved him from the bed to the floor and started CPR. The aide called me back and Security said that they were doing CPR. I said "NO!" My father has a Do Not Resuscitate Order, posted exactly where the Seabrook process says to post it. Many hours had been spent to make sure that the forms were completed, signed by the doctor and put into the correct place. Security had failed to even look for the form, violating their own process. When I arrived, two local police officers were there. The police were waiting for the go-ahead to release the body and the scene. The bedroom door was shut. My mother had been told that we should not go into the room before the transport that we had arranged came for his body. This indicated that they did not think anyone should go to say their last goodbyes. The transport took several hours to arrive, and my 98-year-old mother needed something from her bedroom. I went in and quickly understood the compassionate warning. To perform CPR, Security had moved my father from his bed to the floor. CPR is violent, especially on such an elderly person. He was left, just like that. It was shocking to me, his only son. I have been a firefighter. At my first fire, I saw a lump with a blanket over it. I asked what it was. The response? The family dog, covered out of respect for the feelings of the family. My father was not even covered by the bedsheet right next to him. I am reeling with the callousness. The lack of professionalism. The total disregard of the process Seabrook (an Erickson Community) has created themselves. The only consolation is that my father was no doubt already gone when they started CPR on his small and frail body; if not, CPR would surely have killed him. This experience - which should have been peaceful - has traumatized myself, my 98-year-old mother, my two sisters and the rest of the family. This should not have happened, not to my father and not to anyone. But I challenge you to search for my father, Allan Ostar, online. He was a very distinguished individual. A veteran of WWII, a member of the 42nd Rainbow Division, a liberator of Dachau Concentration Camp. His valor was recognized then with the Bronze Star and later, he was inducted into the French Legion of Honor. He went on to a multi-decade career promoting public higher education as the founding president of the American Association of State Colleges and Universities. He provided visionary and practical guidance. One example is the Servicemembers Opportunity Colleges, which operated from 1972 until 1997. AASCU worked with colleges across the country to build a program that allowed our servicemen and women to earn college credits at any of the participating colleges and graduate from the one where they take the last course. You might possibly know of one or more veterans who have benefitted. He was given an award from the Secretary of Defense for this achievement. Erickson and Seabrook should be deeply ashamed. There is no excuse for this. Simply none.

The campus is huge. Cleanliness is definitely a priority. All the staff is friendly. The care is…read moregreat, very attentive to people's needs. They provide all kinds of care - independent living and assisted living. I recommend getting into independent living while you still can.

The assisted living facility is run very poorly and is understaffed. The residents are treated more…read moreas "wards" than as real people or residents. It's very sad to see the residents in assisted living being treated with little empathy.

My father is a current patient for rehab there and may I say I am very disappointed. He has not…read morebeen dressed in two days, is not getting the rehab he needs to heal from his back surgery . They leave him in bed all day. Tonight i came to visit at 5:30pm and he hadn't eaten. At 6pm I asked where his dinner was and was told they "forgot". They said they would order him a tray soon. Here it is 6:16 and he still hasn't eaten. The care here is below standard. Every time I visit the nurses are outside smoking. There is no security as well. I don't know what kind of haphazard facility is run here, but my father is not receiving the care we told he would. I'm very dissatisfied. 6:20pm and they just now asked what kind of sandwich he wants? That doesn't sound like a well rounded dinner.

My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

The warm and friendly staff have shown us that they are truly a caring group…read more It's really been a mitzvah for our parents and for our family in total. Thank you everyone, but especially to Jorge for all his good work!

My friend resides at Atria West. She invited me to be her guest at their holiday celebration in…read moreDecember. Welcoming, good food. Warm rapport with other residents.

Beautiful assisted living for your loved ones , the outdoors garden are beautifully kept and they…read moreeven have a pool . Parking can be a little tricky , but aside from that the staff is extremely friendly and helpful .

Top-notch facility in every regard. Caring staff and amazingly warm, welcoming and interesting…read moreresidents who were accomplished in their fields before they retired.

My mother has been in the skilled nursing area at Meadows Lakes for less than a year, but we could…read morenot be happier. Every single person on staff has been friendly, helpful, kind and respectful to my Mom and family. They have taken excellent care of her medically, and do their best to meet all her other needs for social interaction, comfort, entertainment, etc. They have medical, dental, rehab, physical therapy, etc. onsite. Meadow Lakes is a beautiful facility, clean, decorated with plants and lots of natural lighting, with windows out to courtyards, ponds, fountain, etc. Her room looks out on a courtyard, with her own patio with chairs, plants and bird feeder to enjoy the outdoors.

Meadow Lakes is a great place to work at and a great place to live. They are currently going…read morethrough construction to make the place look nicer. It's been around since 1965. There is independent living, assisted living, as well as the skilled nursing unit and also an assisted living memory unit. Go and take a tour, I'm sure you will love it! The grounds are absolutely beautiful!

Hire administrators who have elders' best interest at heart. Putting a loved one in elder care…read moreshould be less stress not more. Not really a great experience.

Monroe Village Sub Acute Rehab - the hidden "GEM" in Monroe. Beautiful, clean, great staff, great…read morefood, excellent medical care. I would give 10 stars if I could!!!!! Taking great care of my Mom!

Dont judge a book by its cover. Fellowship Village looks beautiful, and the amenities may be nice…read morefor independent living but I do not recommend it for short term sub-acute rehab. My 90 year old mom was there for four weeks after a long hospital stay. Sometimes she waited over 40 minutes just to go to the bathroom. The aids never ask if there is anything else that she need, they walk right out of the room as soon as she is back in her chair, often forgetting to give her her call button. Instead of helping her get back to independent living they got her dependent on diapers. The physical therapy wasnt all that great either (they did not do too much). The food is horrible and my mom lost 15 pounds after the first 3 weeks without anyone saying anything to me. Oh and the showers, my mom got a foot fungus. and it took two weeks for her just to get her first shower. They sent her home without having a shower in 10 days. Like others said, there are a few nice people who care, but most don't. I saw the aids hanging out in an oversized closet so that they cant be found when paged.

My sister moved with her husband to Fellowship Village in September of 22. seven months later her…read morehusband passed and she decided to move to get closer to family. She moved September 23. In the year that she was there she lost $113,000 (26) of her entry fee and is owed the balance of $321,974. It is now mid December and still no reimbursement, even after being told by the business office that we would have it by this date. Fellowship Village is worse than a Ponzi Scheme

BEWARE! DO NOT SEND YOUR LOVED ONES TO THIS PLACE! We put a $5500 deposit down for the waitlist…read morefor a 1-bedroom apartment on 2/14/26 but told them to take us off the waitlist on 4/22/26 since we no longer needed it. They were supposed to refund our deposit within 6-8 weeks. It's been almost 3 months, numerous phone calls, emails, texts and still no refund check!!! NYS has a 14 day law on refunding security deposits! This is ridiculous! Are they running a legit business or are they running a scam??? Now, no one calls back or returns emails. I have filed a complaint with the state attorney general's office and I will be taking Flushing House to court. If they are so shoddy in administration, how could they possibly be doing a good job running the independent living facility? I am just glad we decided not to put my elderly parents here. There is something not legit going on in this facility. If I can give them a 0 star, I would. 1 star is too good for them.

If you are an active older adult looking for a warm community, a safe environment, lovely…read moreaccommodations, stimulating activities, tasty and varied meal options, and access to transportation options that free you from depending on a car, then you might consider Flushing House. I have been a resident for a few months now and I highly recommend it. The location is extraordinary. It is on a quiet street, but two blocks from the hustle and bustle of downtown Flushing with its many stores and transportation options. Manhattan is an easy commute, just a 5-minute walk to the LIRR station and a 15-minute ride to Penn Station or Grand Central. I work part-time in Manhattan, and I've never had an easier commute! Queens College, with its plays and excellent musical offerings, is a quick ride on a nearby bus. Flushing Town Hall with its stellar jazz program is four blocks away. The beautiful Flushing Library is an easy walk, as is Macy's and one of the best pizzerias in Queens. Here at Flushing House itself, there are many interesting offerings - book club, language clubs, exercise programs, both domestic and foreign movies, and a lovely rooftop atrium that is open 24 hours a day. There are many food options at each meal and, once you realize all the choices you have ( on and off the menu) you can always find something you like. One can pick up meals and take them back to one's apartment, but the communal dining room has been a way for me to meet other residents and make the acquaintance of some lovely people. The staff is kind, hardworking and understanding with residents (even when a resident might be cranky!). My apartment is very sunny, clean, and comfortable, and weekly housekeeping is included. If you are an active older adult wondering what the next step in life should be, come to one of the frequent open houses that Flushing House hosts and see for yourself. You may find, as I did, that it is a lovely place in a great location with a price that is very reasonable considering all that is included.

My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.