Clean facilities I was very happy with the service provided. Always a good experienceread more

Public storage off Wetmore road in San Antonio. Thelma was very helpful an patient with all my 20…read morethousand or so questions. She was great, Give her a raise!!!!!

We've been renters here for a year now and I can't say enough great things about this facility…read more The management goes out of its way to help their customers and they do so with a pleasant, welcoming attitude.The facility is secure, well-lit, clean, and plays wholesome, family-friendly music throughout. They provide a moving truck for renters to use and have a good supply of hand carts to help you with loading/unloading. They sell locks for individual units or you can bring your own. There's no shortage of supplies for what you need to move your stuff in, unlike other storage facilities in town. They're location is in a great spot just off of the 281/1604 junction. The management is always looking for ways to accommodate their renters. They even offer a military discount for active duty. I'm very pleased with the service and experience and I highly recommend them.

Jeff and rest of the team amazing, customer services at its best super helpful and professional…read moreteam. If any questions they are amazing

First, I want to say that I have been a customer at this location for 8 years, when it was still…read moreA-AAAKey Mini Storage. Second, Evelyn is an exceptional employee and I have everything nice to say about her and how she has treated us. The reason I am giving Storage Hub 1 star is because they are RAISING MY RENT (ALMOST DOUBLE) on the new storage unit that I began leasing only 2 months ago. I had a feeling that the new company would do this after they took over. I am not happy about this one bit. At least A-AAAKey Mini Storage waited a year to raise my rent. Shame on this new ownership!

This storage facility has been the safest, most convenient, and reasonable in the area. The…read moreproperty manager (Evelyn) provides the best customer service that most businesses lack. She is professional yet personable, making the overall experience A+. I highly recommend this place as long as Evelyn is in charge.

The staff is wonderful. I'm giving them a three stars because you can't get in with their app. I…read moredon't care if it's raining snowing or whatever you have to get out of your vehicle punch the code in because even pulling up almost touching the gate does not activate the gate to open. And this has been every time I've had to access the facility. So the reason I'm giving a three is because the staff is wonderful but the facility itself I won't use it again. Initially the value was worth it, but then they jacked up my price by 20 bucks a month which was crazy so I had to get out of there as quickly as I could. If I terminated my lease today.

This was a very good business. I am disable and Alex offered me his desk chair so I could sit and…read morewait my turn to complete a payment. This was very heartfelt jesture. As for the company, there was enough room for some type of seating for customers, one never knows when another situation such as this will arise. Many thanks to Alex for giving me his desk chair to sit in.

I've been renting space at this location for 20 years! Extra space took over a few years ago & they…read morehave been AMAZING!! Any issue whether lost keys or access issues have been IMMEDIATELY resolved by very nice staff! Today Damien so very kindly called to save me a late fee on a card tgat had been compromised & helped me change my payment method. He was so very kind & professional! Truly a credit to the company & a nice human!!

unbelievable i have rented from this place for over a year and i am moving out and guess what !!…read more the elevators to the second floor which of course is where im rented are broken !!! only way i can get my things out is to carry them down a flight of stairs !! i asked when they will be fixed feb 24 th over a month !! part is on back order . you woukd think that a place like this would have extra parts for when the elevators do break down what the h...... my unit rent has gone up from 65.00 to 85.00 in a year and no access to get my stuff beware !!!!

I've always used Public Storage and this one is great. The office people are so nice and helpful…read more They seem to really care about good service and their customers satisfaction. I'm a complainer by nature...but I can't come up with one complaint!

This is the worst storage ever!! They change they're pricing without any notice and keep raising…read morethe rent when you signed a contract for a certain price. This is very deceptive and unethica.

Gates automatically lock at 10 pm sharp apparently and if you so happen to be inside and that…read morehappens you will not be able to get your car until the next day. Great lawsuit waiting to happen called emergency line and received absolutely 0 help was directed to the fire department. Extremely unprofessional do not rent from Cubesmart.

I wish there was a no star option. Overpriced lying thieves. Raise rates without advising you,…read morealthough they claim they sent out a letter. I've had 3 rate hikes and have never received a letter. Call you before payment is due, call when payment is due, and definitely call when payment is overdue. Apply late fees early. Terrible customer service both local and the main customer service center. I plan to change facilities as soon as it's feasible! It's all about the money here, not the customer.