Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

If there was a negative 1 star I would have given that. This place is a black hole. I've been…read morecalling the number provided, it's a call center, I explained I was in the hospital and couldn't get to the storage unit to take off the lock in time. No one called back. My mistake was I should have said nothing. I did receive a call on the 9th demanding payment for air. Long story, I never moved one item into the unit, it's air. Be aware the game this company plays is they will abandon you when you need to get the gate code to take off the lock, they will ignore you when you try to reach them. This creates a scam to demand monies by communicating at the last minute when the gate code won't work. Nevermind talking to the manager or regional manager, this business is a scam.

I was helping my mom move out of her home and into a smaller apartment. We ended up having a need…read morefor a small storage facility last minute. Did a quick search online and storage depot was the closest to us, still open late Saturday afternoon. Headed over and was assisted by Denise. Denise was great, patient, and took her time helping us even though it was almost time for the office to close. EXCELLENT customer service. We were able to get a unit, and even after a small mixup on my behalf, she was able to help us correct the error even though it was well past her scheduled shift. The facility is in great condition and the storage units are reasonably priced. Would definitely recommend doing business with this location.

Very good service, friendly staff, knowledgeable about storage, helpful about all options.read more

Rose is very helpful and provides awesome customer service! The storage units on the property are…read morevery clean and the property itself is clean too! Rose keeps everything running smoothly! I highly recommend if you need the extra storage stop by and see Rose!

Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

You can not go wrong with this facility! They are clean and the employees are great. I recommend…read morethis place for any storage need even climate control units!!!!!

TL;DR: Don't rent here. Rodents and nowhere to throw out the unsanitary things the rodents destroy…read morein your unit. Spend a little extra and go somewhere else. We chose this location out of convenience and affordability. Unfortunately, the price should have tipped us off that the facilities weren't good. When we went to get our things out, there were rodent droppings EVERYWHERE and IN EVERYTHING. Luckily, there were no live or dead animals that we came across or I would have just given up entirely. We lost some precious memory items and several items of value which were destroyed or could not have been easily sanitized. It was gross, I felt so nasty after we cleared it out and I was gagging. Now we are stuck having to clean and sanitize what we could salvage and with the cost of replacing the damaged items. To top it off, you aren't allowed to throw things away. The dumpster is locked. A lot of people put their trash around the dumpster because of this so I'm sure the mice have a field day with that, too. Obviously, I'm upset but I don't think I have any protections in this case. Don't use this place. It's not worth the headache, loss, and health hazards to save some money.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

Never have had any problems with my services here, onsite manager is very friendly and respectful…read more They do have late payment policies but if have been in good standing with payments and your lease it's not like they're throwing your stuff out the next day. There is one entrance and that provides me with peace of mind knowing if there was a break in cameras around the property are guaranteed to catch it on film.

Quick, easy on-line reservation for available units. Using the website the unit was held for 3…read moredays. Went in the third day and Matt who is the property manager showed me the space which was already cleaned out and ready for use. We returned to the office where every cost and all the directions for entry were explained. He was happy to answer any questions and was incredibly helpful for someone like me that was new to the process. 5 stars for the property, the ease of the on-line process and the on site customer service.

Convinced me to stay but did the exact same thing and raised my rate to nearly double the amount…read morewithout notification. Don't be tricked into coming here with a good rate and only to have it raised once you're items are stored. I'm done with this place. Taking my business elsewhere.

So far so good with this location! I don't have a large amount of items to store, just storage…read moreboxes filled with items I'm not actively using. I started searching online and quickly found that many storage units are quite pricey! That said - I happened to be looking at the right time (Black Friday) and got a 5x10 unit for 50% off which is a steal! The facility is well kept, and they have dollies on site which is SO helpful when you're moving things by yourself. My unit isn't on the first floor, but the elevators are conveniently located which allows quick access to my unit. Staff were helpful and called me right after I booked my unit to provide additional information and offer assistance as needed.

Staff is super friendly and helpful, the security for the facility was fantastic as well. I really…read moreenjoyed the last few years I had storages here. Thank you for your kindness and assistance!

I had my furniture stored at this facility. I had movers pick up to bring to my home. They called…read moreme to alert me that there were rat droppings everywhere and proceeded to take pictures. Upon arriving at my home the droppings fell everywhere now I am faced to hire cleaners to pick up all this mess. I was paying $280 per month thinking that it was a safe and secure unit. The movers said they had never seen anything this bad before. I called the manager and apprised her of the situation and she refused to give me any consideration. She could have cared less. This facility is located on Huebner Rd.