1. Bob Granstrom

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    New Smyrna Beach, FL

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    10 years ago

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    Shoreline Realty

    Shoreline Realty

    (3 reviews)

    Great guy and company! He will do all he can to find you exactly what you need in your price range…read more Highly recommended

    I recently had the good fortune to become acquainted with Matthew McLean of Shoreline Realty in…read moreDaytona Beach after observing his excellent service involving the sale of a neighbor's beachside Daytona Beach home. When I decided to put my own house on the market a few months ago, I remembered Shoreline Realty from the name on the side of Matthew's pick-up truck, looked him up, and reached out. We met at my home soon after to get acquainted, have Matthew get a look at the house, and voice our thoughts on appropriate updates/repairs, the asking price, for getting it on the market, etc. With Matthew's guidance and assistance in facilitating preparations, the house was listed on April 20th, had six showings, and had two solid offers within a week. In the interim, I've come to know Matthew as a high-energy person of integrity, with a wealth of local knowledge and resources who grew up in the area and is finely tuned to the local real estate markets. He's reliable, intelligent yet relatable, driven yet chill, and knows how to market properties to the best advantage for both buyers and sellers. His appreciation and knowledge of older homes such as mine, as well as his knowledge of how houses of all eras are put together (and his sense of humor), is a bonus. If you are looking for a real estate agent in Volusia County who's willing to put in the work and go the extra mile, I enthusiastically recommend Matthew McLean of Shoreline Realty.

    Ocean Properties

    Ocean Properties

    (19 reviews)

    We booked a condo at Ocean Trillium for the weekend through Air BnB. The host didn't communicate…read morewith us, but sent us to this third party management company, Ocean Properties. Called the day of to see if we could get a parking pass for the day, the man on the phone was very rude, told us to go to the office at our check in time at 4 pm. Get to the office at 4:15 and the office is closed since it's a holiday. We picked up our info from the drop box, but the code for the keyless entry didn't work. Spent about an hour walking across the street to and from the office and talking on the phone until we could actually enter the unit. It was a frustrating experience to say the least, customer service was subpar without any follow up. Only redeeming quality was the unit, as it was well maintained, clean, and had a beach view balcony. All things we were looking for. The place was cheaper than a lot of other options and the unit was nice, but the management company was a hassle to deal with and marred our experience. I wouldn't stay here again unless it was under new management.

    This is our second purchase using Kelley and Jodi Roe DeSoto at Ocean Properties. Navigating the…read moreprocess was EASY with their assistance. It seemed that they knew more about what we wanted than we did. ALWAYS gave their full attention to our questions and ALWAYS available for whatever "need" we presented. Team Kelley has so many resources and valuable knowledge having worked in this business for many years .... Their vast experience made a difference. They were willing to share that knowledge to find us the wonderful place we now call "HOME"!! Thanks, Kelley, Jodi, Justina and other TEAM MEMBERS Dale & Betty Turner

    Sun-Pro Realty and Management

    Sun-Pro Realty and Management

    (8 reviews)

    I am leaving this review to warn others and document my experience with this company in detail, as…read moreI believe there are significant issues with their business practices that prospective renters should be aware of. **Communication & Responsiveness** Throughout the entire process, communication was virtually nonexistent. Neither Diego nor Brock responded consistently to phone calls, text messages, or emails. There was no proactive outreach, no status updates, and no acknowledgment that inquiries were even received. Clients are left entirely in the dark. **Application Process & Transparency** After submitting a completed application and paying all associated fees, the listing was quietly removed with no explanation or communication. We were told we were the only applicants. However, we were later informed that another applicant had "out-scored" us based on an internal scoring system that is never disclosed to applicants. I find it difficult to believe that a competing applicant was able to tour, apply, and be fully approved within a window of roughly 3.5 hours (between 6:00 PM and 9:30 AM). The fees collected are non-refundable regardless of outcome. **Management & Accountability** When we visited the office in person, Brock assured us we would receive an update by end of day. When we followed up the next morning, he stated it was "not his department" and transferred us to voicemail -- this from someone who is listed as an owner of the business. The lack of accountability and dismissive attitude toward paying clients is unacceptable. **Landlord Relations** Perhaps most concerning was a conversation we had directly with the property owners, who shared that they had been waiting months to fill their rental and were on the verge of listing the home for sale -- completely unaware that any interested applicants existed. This suggests a serious disconnect between this company and the landlords it claims to represent. A review of the property's Zillow rental history appears to support a pattern: the listing cycles on and off the market repeatedly, fees are collected, applicants are told another party was selected, and the property is relisted weeks later with claims that the prior placement fell through. **Final Note** I would strongly encourage anyone considering this company to first review their Better Business Bureau profile. Based on the pattern of responses to negative reviews -- typically directing complainants to contact a specific staff member or call the office, with no actual resolution -- I expect a similar response here. Based on our experience, I would not anticipate that contact to lead anywhere productive. This review is submitted in good faith to help others make an informed decision.

    I hired Sun Pro Realty and Property Management to find renters for my 3 bedroom town house. After 7…read moremonths and no contract, I fired them. All I heard from them was excuses and numerous requests for me to lower the rent. I was asking the market rental rate. Their advertising was WEAK, I had to ask them to put up a sign and when they did, it was a cheap wire frame sign that the HOA had me remove. Their website presence was horrible and they are not responsive. They posted the wrong pictures, then took weeks to correct it. My sliding screen door was ripped sometime during the showings, I asked them to repair it and they blew me off. I hired a new property manager and had renters within 1 month.

    Sunrise Rental Service - Condo

    Sunrise Rental Service

    (3 reviews)

    We recently had a work Management Team retreat at the New Smyrna Beach Sunrise condos. We occupied…read more2 condos next door to each other. They were both nicely decorated. There was plenty of room for 8 of us in the two units for 3 days. We had beach views in both units. The way the building is laid out, I think all units get beach views. They had a lovely pool also (although it was cold). The ocean was refreshing on the feet. You can walk out of the condo with no shoes, head down stairs (we were on the top floor - 8th) or elevator, and out to the beach without stepping in anything yucky. If I were there on vacation, I would probably just live in my bathing suit. There was a cute downtown area but you have to drive to it. The reason for minus one star is that there was almost nothing within walking distance. Although, you could just hit the local supermarket and stay in the condo or on the beach the whole time, if that is your thing. I would have preferred to have a walking distance city but that is me.

    this review is related to unit 107…read more Exactly what we were looking for! Great view of the ocean even when sitting inside. The unit was clean, roomy, and comfortable. It is equipped with everything we needed to prepare meals and feel at home. Carol and Jeff were very easy to work with and made us feel welcomed by having drinks and snacks there for us. They personally checked us in and showed us around. Carol even took the time to write some suggestions for activities and places to eat during our visit. The condo is half mile (walk) from a fun beach bar, Chases on the Beach. 2 miles from Publix gocery store. Many restaurant choices nearby. Great location. We saw lots of wildlife!! Saw dolphins many times, ghost crabs, tons of birds. Tip! Stay up late and watch the moon rise! Go sit on the beach (no lights so you don't disturb the turtles!). It's a beautiful experience! We saw several shooting stars over the weekend. Again, this was everything we were looking for in a weekend getaway. We will return and we will refer others! Thank you Carol and Jeff!! http://www.homeaway.com/vacation-rental/p3805682?utm_source=SYS&utm_medium=email&utm_term=20140910&utm_content=hascpropid_text_o_lprop&utm_campaign=HAUS_replied

    Bob Granstrom - realestatesvcs - Updated July 2026

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