I went in today (4/10/26) looking for some accessories for my Nintendo switch. They had everything…read moreI needed! I ended up buying some really cool joy cons and a monster Hunter rise pro controller for my switch! Just got home and tried everything out and they all work flawlessly! The staff are super friendly and their prices cannot be beaten! Way better than GameStop!! I definitely recommend giving this place your patronage if you're looking for old or new video game stuff. The staff are beyond friendly and the store is so cool. I'll definitely be back.

I am not much of a gamer, and I decided to sell my old Gameboy advanced from my teenage years. I…read morefirst went to multiple Gamestop locations and got referred to here as Gamestop does not do trade ins for Gameboy console and the games. Superbit is a retro gamestore and may accept some popular game consoles and rare games. I was greeted and was helped right away. The store employee knew exactly why I was there. He noticed the bright green color of my Pokemon leaf green and stopped everything to assess the value of my total trade in. If I had known how much Pokemon would have blown up in the past, I would have kept all of my cards and games and sold them here. Fun fact: The game box/packaging is worth more than the game itself. If you have a mint condition box that the game came in, it could be worth a lot. I thought I ended up with a good bargain because of the quick trade in and knowledge base of the employee. I am glad I got rid of my childhood games for some cash. I learned that retro stores like this is considered like an antique store.

Came in at 7:45 for my three girls birthday. We celebrate with a birthday treasure hunt every year…read moretaking them to different stops throughout the day for food, shopping, experiences or even some interesting local sites. My girls love video games so we made a quick stop at GameStop. My plan was to get each of them one game. Turns out we were not welcome and nor was any other guest. As we entered the store the very first thing the person behind the counter said was "I just want you to know, I'm closing soon." What an awesome way to greet people coming in the store. Normally if you come in the store and it is before closing hours you are welcome to find and make your purchase. Has been that way for as long as I can remember. Not here. GameStop is a dying franchise, we all know this. This store in particular is always dead and it has less stock than most. I was ready to turn around and walk out because I just thought it was a crap way to welcome someone to the store who is going to spend money. Instead I let the girls look and I walked outside to wait for them. Mentioned once I left the store how they could hear me. No kidding, I was talking loud so you would hear me, the point was you don't greet people with get out of my store (not exactly what they said but it was close enough.) Another gentleman walked in and right back out after they gave him the same greeting. Then my kids and my wife came out saying well just buy it online. We have been doing this same thing for their birthday for years. They knew what they were getting or at least had a good idea. They had 15 minutes to do so but your employee made everyone feel unwelcome so you lost 4 sales in total in the last 5 minutes of the day. On top of that, your employees closed up the store almost 10 minutes early. Got the pictures to show for it. GameStop, just like physical media, is on its last leg it looks like. Such a shame.

In in age of digital downloads, it's great to still buy a disc so that if you don't like it you can…read morerecover some of your cost. I've been disappointed in so many games recently and I know I'm a bit of an outlier in being a older gamer. I don't like horror which is in a lot of new games. I have also been disappointed in many big budget games like Red Redemption 2, Spiderman Miles Morales, and most recently Horizon Forbidden West. I've been going back to my classics like Halo Master Chief Collection. Did a trade-in of Horizon and was able to get store credit to buy Ghost of Tsushima online. Fast, courteous service. Didn't try to sell me on a membership much. Not many brick and mortar stores left so nice to have this option still.

Great place for games and gear. Solid pricing. Clean inside. Staff seem friendly. Wish it wasn't so…read moreremoved from everything.

I really wanted to like this place because I'm the type of person who could easily spend hours…read morebrowsing through a game store, but unfortunately the customer service and overall organization really bring it down. The store itself is very unorganized, and the online inventory doesn't seem to accurately reflect what is actually available in the store, which makes it frustrating if you're coming in looking for something specific. The checkout experience was especially frustrating. The clerk took an unusually long time to complete a simple transaction, and it became pretty apparent that he was distracted or doing something else. After standing there waiting, I finally asked if everything was okay, and coincidentally my transaction was completed almost immediately afterward. I understand that stores get busy and employees have other things to handle, but basic communication and attentiveness go a long way. This could be a great place for people who enjoy browsing and collecting games, but unfortunately the poor customer service, disorganization, and inaccurate online inventory make it hard to recommend.

Employee was super super nice! They had a decent selection of pokemon cards at a fair price. I'd…read moredef come here again!!!

For someone that plays tons of video games, this is a super fun store with retro and modern…read moregames/consoles/accessories. The workers are friendly, and it is clear there are regulars that come to exchange their old games for a new find. I got XBOX 360 LA Noire and Final Fantasy 13 for under $10 together with the buy-one get-one free deal.

I'll sum it up. While I was visiting family, I stopped by Back to the Media. It is a nice enough…read moreplace for nostalgia. The arcade was a nice bonus as well. However, go elsewhere for trading in stuff. I was given a lowball offer for some games and a collectible I brought in and the owner wasn't happy because one was imported. I ended up taking them to EStarland on my way home and got a much better offer and actual praise for bringing in some good stuff. In the end, if you find what you are looking for, that's great! but go elsewhere to get better values for your trade ins.

This store is awesome, records, games and other collectibles…read more They also do a Saturday night auction on Facebook. The owners Mark and Dani are very knowledgeable about records and will help you try and find what you are looking for. If you are in the Winchester area, stop by and check them out.

Really cool store full of video games, toys, Pokémon, marvel cards, comic books, retro and modern…read morestuff. Cannot go wrong in here! Highly recommend

Nostalgia at its best! Walking in here instantly took me down memory lane as a 90s kid who grew up…read morewith VHS tapes, DVDs, and even cassette players (yes, they had one on display!). It's such a cool mix of old-school treasures and some newer stuff too, so there's a little something for everyone. The whole place just gives off good vibes and makes you appreciate how much media has evolved over the years. Definitely worth stopping by if you love retro or just want to relive a piece of your childhood.

I find the mtg player unfriendly and unwelcoming. I find the folks at Curio much nicer.read more

I love Hashtag. The staff is friendly and welcoming, they have a great selection of TCG and board…read moregame stuff, and importantly, having been to a lot of board game stores, it's well lit and smells nice.

I recently visited Arcana's Video Games Store after driving a considerable distance through heavy…read moretraffic because of the positive reviews I had read and the information on their website indicating that they accept trade-ins and support multiple video game platforms. The website even displays logos for the major gaming companies, which gave me confidence that my items would be considered. Unfortunately, my experience was very disappointing. I brought two Xbox systems to trade in: an Xbox One X White Special Edition and an Xbox One S with a 1TB hard drive. After arriving, the employee informed me that they were no longer accepting Xbox trade-ins because Xbox products were "not selling well." He also mentioned that I should have called ahead first. This was surprising, as there was no indication of this policy change on their website, which clearly indicate that trade-ins are accepted and it was the main reasons I made the long trip to the store. During the interaction, I also noticed an Xbox One console for sale in the store. When I mentioned this, the employee explained that it was a special edition. I responded that, given the price it was listed at, it might be difficult to sell. Additionally, after briefly inspecting my systems, the employee incorrectly stated that my Xbox One X was a digital edition. I had to point out that it clearly has a disc drive and is in fact the white special edition model. Overall, the experience felt dismissive and unprofessional, especially after explaining that I had driven a long distance specifically because the store advertised trade-ins. If the store has changed its trade-in policies, it would be very helpful to update that information online so customers do not waste their time making unnecessary trips. This was my first experience with Arcana's, and unfortunately it will likely be my last.

Arcanas Games has a great selection of games for pretty much every platform imaginable, and the…read morestaff was so friendly and helpful when I went in to browse. They were also really knowledgeable when I had questions about specific games, which I really appreciated. I'll absolutely be back the next time I have the urge to play a slightly more obscure and harder to find game because I'm sure they'll have it!

My roommate and I visited from Maryland. It was much bigger than anticipated and they had great…read moreselection and deals. My one complaint is that it takes them a while to process your donations and you only have 24 hours to accept the offer they give you. If you came from Maryland like we did, this isn't helpful. I wish there were extra staff members to process your donations while you shopped so you could accept before leaving. Overall, a cool store. Just be aware you will most likely not get your deal the same day.

Well, if you don't want to pay full on retail for books, vinyl or other novelties this is your…read moreplace.. Last month I took about 25 Funkos to this location, mint condition and on eBay they went from 30-75 dollars.. I thought they would offer me 20% of that.. boy was I wrong.. the offer for the 25 Funkos was $31 total.. so prepare yourself After leaving the store I got a call from a clerk telling me that they didn't give me all my Funkos back.... Being that I love 25 miles away I came back to the store 2 weeks later.. the manager said they "recycled them" and basically I was shit out of luck.. The store was clean, clerks were nice but i doubt I will ever go back

What a wonderful find by my wife. I will be visiting often. Great set of geeky collector's items…read morefrom Star Wars to Pokemon to Transformers. They also sell comic books to video games. There's a good mix of old and new, but they tend to skew towards vintage items. Kwame (spelling?) is awesome to talk to about everything. I picked up some custom made Legos and a few other items. Looking forward to see what else they have next!

Owner is great and will work with you on prices. Selection is pretty good as far as vintage toys…read more They now have a vintage video gam kiosk inside the store as well. Good people, cool toys and deals to be had