Staff amazingly helpful. Owner was great and help me find…read moregifts for my kiddos. Worth a visit.

What a cute store with many blind box items, at good prices. Smiskis are located behind the…read morecounter. There's so many things to look at and can be tight when it's busy. I recommend parking at the Herndon library and walking over. There's also more upstairs, with Pokémon and other things

Great place for games and gear. Solid pricing. Clean inside. Staff seem friendly. Wish it wasn't so…read moreremoved from everything.

I really wanted to like this place because I'm the type of person who could easily spend hours…read morebrowsing through a game store, but unfortunately the customer service and overall organization really bring it down. The store itself is very unorganized, and the online inventory doesn't seem to accurately reflect what is actually available in the store, which makes it frustrating if you're coming in looking for something specific. The checkout experience was especially frustrating. The clerk took an unusually long time to complete a simple transaction, and it became pretty apparent that he was distracted or doing something else. After standing there waiting, I finally asked if everything was okay, and coincidentally my transaction was completed almost immediately afterward. I understand that stores get busy and employees have other things to handle, but basic communication and attentiveness go a long way. This could be a great place for people who enjoy browsing and collecting games, but unfortunately the poor customer service, disorganization, and inaccurate online inventory make it hard to recommend.

I ordered two items for my son for Christmas, but because he's three, it didn't really matter if he…read moregot them by Xmas. Unfortunately the last ordered I'd placed with them was for my niece who lives in Minnesota (we're in CA), and inadvertently had the order shipped to MN. I caught it as soon as I had received the confirmation and called them within 3 minutes (I know this because their rep said, "Wow, you submitted this order 3 minutes ago and you're already calling us?!), to rectify the situation. The guy on the first call said it wouldn't be a problem and flagged my account or something. So I called the next day to confirm and the second person didn't have a record of any "flag" but said she'd do it and it wouldn't be a problem. Another day goes by and I get an email confirmation that my items have shipped and are going (wait for it)... to Minnesota! So I call again and explain and after being on hold on and off for over a half an hour and not being able to speak to a supervisor ("The supervisors are taking care of important matters" I was told), I was told a supervisor would call UPS to stop my delivery and they'd call me back. After 8 hours of not hearing, I call back and NO ONE knows what I"m talking about, including the supervisor I again couldn't speak to but whose messaged was relayed by the person on the phone. This is the same person who told me it was my fault for putting the wrong address. I was just left a message from the supervisor that went exactly like this: "Mr. X this is Amy from Back to Basic Toys, unfortunately we're not able to change the address on your package. Have a great holiday" I wish I was kidding. Needless to say I'll be reversing the charges with my credit card company and doing my best to spread this review to as many sites as possible. Unfortunately what is posted on the internet is true, the customer service sucks, they don't care about the customer, and don't have the first clue what customer service is. This is why Amazon is taking over the world. At least they stand behind their products and procedures.

I wanted to grab some groceries before finally heading home. I don't usually partake in Walmart for…read moremy grocery needs, but because it was so early in the morning in an area I am was not familiar with, it was my best option to get me home quicker. Quick tip, have a list ready to go pick up groceries. Another quick tip, remember to bring that list so you won't have to fight to remember what the purpose for stopping here was. Without everything in front of me, I had to make a list on the run, with items that I knew would make a meal. Hard thing is that every time I would remember an item, I would have to run to a different end of the grocery section. I didn't grab much, but I felt like I was overcharged a bit for some of the items. The total of the bill compared to the number of items just wasn't matching. I know, tariffs, inflation, and what not contributed to the price. But I still feel like the prices are getting out of hand.

Pick up here is horrible. I ordered an item a few hours ago and got the email that it was ready…read more Ive been sitting in the spot for 15 min and no sign of my order. I called the number on the sign and it goes to a message for Dec.

Clean and not too busy, grocery and shelves had a few selections that were out of stock. Outside,…read morepickup area with a tent for the folks waiting in the heat, so that's good. Inside was a Starbucks, returns upfront, and then the standard cashier spots. They had a good number of self-service stations active but full-service only had two lanes open at the time.

I ran into Target to try to find noise cancelling headphones that would block out the TV. Leilani…read moregreeted me in the tech section and offered assistance - she helped me find affordable noise cancelling headphones and was super friendly and competent. Then I learned that she was actually the AT&T rep at the Target AT&T kiosk, going out of her way to help me with a Target issue that wasn't even her area of responsibility! She then helped me with looking at options for my aging phone and better plan updates (we are on AT&T). Leilani turned a chore into a pleasant experience forme!

Unbelievably Fast and Easy online purchase of iPad Mini A17 Pro (2024) for same price as Apple,…read moreAmazon and Best Buy without the hassle! I received notification the iPad was ready for pickup well within the 2 hour window and found the pick-up to be fast and efficient. The iPad was charged, all parts present and in pristine condition. Honestly, I was surprised when Google's AI suggested this device could be located nearby at Target Reston. Still - I tried Apple, Amazon and Best Buy first - because I think of them as more reliable (?). What a waste of time - Apple's website said there was availability but I needed to go in or call first to purchase. Amazon had too many confusing listings and days to wait for delivery. Best Buy no stock nearby. Two days later I am still feeling so grateful and amazed at the smooth purchase I felt I needed to write a review of a job well-done.

This is a terribly run store. Self service was long lines, non working registers or people having…read moretrouble with registers and the customer service person isn't doing anything but fiddling with stickers. I move to one of the 3 cashiered lines. Customers with a million items. I decide to be patient since I am only one person away. The cashier is new/slow. They ask for some discount, he has to call a someone. They both call another person. Then another person. Three people standing to watch the one person try to settle this customer - not one decided to open a register. No resolution. Finally frustrated enough to try another line. All full and slow. After 35 minutes, I drop my stuff and leave. I try to leave this on the Target website feedback but they only give you a limited amount of characters. I gave up on that too!

This was our first visit to a Home Goods store. We needed to buy new lamps for our bedroom…read morenightstand. As we were discussing where we should start looking, Home Goods came up in conversation. Thus, we agreed that since there was one in Herndon, that is where we'll start. Home Goods is one of those places that has an ever-changing selection of items. In other words, you may see an item you like but don't buy it then and there, it may not be there when you return. Upon entering the store, we looked around to get our bearings. I saw a sign for furniture and told my husband that lighting would probably be nearby. That turned out to be correct. They had about three or four aisles of lamps. Much to our surprise, we saw two matching lamps that we both liked. Since we had never shopped here before, I looked for a salesperson to ask how it all worked. Do we take the lamps to the register...or what? She followed me back to the lamps and unplugged them, then put them in our cart. Oh...okay. Now we know, if there's a next time. The cashier was friendly and efficient. So far, we're happy with the new lamps, and we were pleased with the price. We'll have to take the time to explore the whole store to see what else is available.

I like HomeGoods, it's a great store. The location is very clean and the staff is very friendly…read more I've been to other locations and they are not as pleasant.

My son was turning 10, and I knew I had to do something special. Since he's a video game fanatic, I…read morewanted to do something fun that involved video games, and also kept his friends out of my house (Sorry, not sorry!) After reading a few mom blogs, I learned about GameTruck. The owner (I think he's the owner) Erik and his assistants are great. From start to finish, the entire process was seamless. The kids really enjoyed themselves, and Erik and his two assistants that he was training did an excellent job of managing all 20 (yes, 20!) kids. If I had to do it all again, I would book GameTruck in a heartbeat.

What a great and family thing to take your entire family to have some great fun. Excellent fun for…read morethe whole family. Your family's going to love this place...