I was looking for an insurance quote so if anything happened I would be covered. I found Axis…read morefinancial on a Google search and requested a quote. Jon was beyond professional and answered all of my questions. Super fast response which made it easy. Also answered my call when I needed some guidance. Thank you, Jon and Axis financial!

Jon Thurmond and his team take great care with all your health insurance needs. They explain the…read moreoften complicated details of the policies available and make sure that you get the coverage that meets your needs. I have personally utilized Axis Financial and Casey Olivera for health insurance and then Jon Thurmond for Medicare when I became eligible. I highly recommend Axis Financial.

Richard gets it done!! I asked if could beat my rate at Geico and not only did he do that he…read morecrushed it! very easy to work with and very reliable!! And one time when my truck broke down in the middle of the night in the middle of nowhere, my policy kicked in a tow truck and it drove me and my family and my truck all the way to my house, 75 miles.

Amazing customer service Really an agent on your side…read more Available day and night!! Spends time to customize the policy to your individual needs

We went to their office and met them. They were awesome, they knew all the questions we asked about…read moreour coverage. So professional and warm. They saved us a a lot of money and we still have our amazing coverage. I would recommend them to any of my friends. It's so nice to have a personal people caring connection while saving money on Insurance.

Samantha has been awesome to work with. This is customer service at its best. They are what every…read moreinsurance company should strive to be. I'm not only excited about being a client but feel more confident in the quality of insurance than ever before. This is a company of service, kindness, and integrity! You cannot go wrong here. As a pastor, I'm so glad businesses like this still exist! Thank you metroplex! Trust me, you can't go wrong here!!!!

Was recommended to Miss Mendoza, I called her office and you were directed to a call center. I…read morevisited her location the hours listed on the door so that she opens at 9 AM. It was 10 AM in the morning for cars in the parking lot and the doors are close. So far I'm not too impressed I give up on Miss Mendoza.

Very professional staff and very detailed in explaining the policy.will recommend family and friendsread more

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

I would stay far away from this Insurance agency if you're looking to get the best deal. I was…read moresent incorrect information on my current policy, which ended up costing me a lot of money and for my new lower cost insurance company to be canceled due to their mistake. you would think as much as you pay for the agents could send over correct information. Never once did they own up to their mistake. I ended up canceling all my other policies with them and went with another State Farm office nearby. it was definitely a good decision!

Absolutely unbelievable service. Attorney is very knowledgeable and understanding. She isn't here…read moreto rip anyone off but listen with compassion. I would definitely recommend her. I would give them 10 out of 10. Alice Bower has been a attorney for a long time and very experienced, she is amazing. Go visit her-

She is very helpful, wonderful, and willing to help you! I would use her again if needed!read more

Kevin at Jacob's Insurance was absolutely fantastic! He helped me get full coverage insurance at an…read moreamazing price while making sure I had all the protections and premiums I needed. Kevin was professional, knowledgeable, and took the time to explain all my options so I felt confident in my coverage. He made the entire process simple and stress-free. If you're looking for great rates and outstanding customer service, I highly recommend Kevin and Jacob's Insurance.

This place treated me with such disrespect, Kerry had an attitude with me from the moment I got on…read morethe phone with her. I am a recent college graduate, where my parents would do my car insurance for me. I recently went to do it on my own, never dealt with an insurance company before. So when I initially called them to get things changed I asked them to be specific and explain things so I know whats going on. Then i got a new car and emailed them and they were extremely vague. I recently had 445 dollars taken out of my account instead of the 200 I was told it would be a month. When I called to ask what is going on I was answered with an attitude, told I am a grown women and should have know that my premium was going to go up, that I am a grown women that will have to pay my bills, that they are tired of this, and more. I have truly never been talked to or disrespected in this way before. I would not use them or give them your money.