My husband and I have been customers with Billy Rhodes, for 17yrs now, and are very happy we are…read more We highly recommend this agency!! If your insurance company of years, didn't go the extra mile to provide you and your family with immediate assistance during this past vortex or for whatever your needs was/are. Then please give Billy Rhodes office a call. They will treat you like family Let me tell you what they did in our time of need, that stood out for us. Once I contacted the office and informed them what happened, and what we had done up until that call. They immediately advised us of our insurance policy and how to proceed in getting the damages repaired and our life back to normal. Billy Rhodes and his staff, immediately put us on the fast track. And it doesn't end here.... State Farm's Claims Adjuster Ms. Howard, was very professional and proficient. While thoroughly assessing the damage throughout our home, her levels of expertise was very detailed and meticulous. The pride that she exuded, was demonstrated throughout her assessments, and graphs. Ms Howard, even recognized and understood my apprehension, and confusion and was able to put my anxieties at ease. Ms Howard, is a great asset to the State Farm Organization. We want to say THANK YOU ALL, FOR YOUR ASSISTANCE we could not have done it without each and every one of you!!

Every time I talk to my agent they are the nicest kindest and most professional people I have ever…read moreencountered at any business. Every time I get off the phone with them I am in a better mood from their attitude transferring to me. I will never change my insurance company or location. I am glad I found a home were I can trust and know that they have my back if the unexpected happens. Thanks ladies of Allstate.

Justin- you left a voicemail today. Thank you. That you…read morebelieve that you were in constant contact sounds nice. Appreciate the sentiment. The extra fess and how hard I worked to get the information needed to maintain the rates and fees, is what we signed up with you to do. Appreciate the fact that Jennifer was available. Only kept auto policy with you because it did not cost me $100 to have you rewrite the policy. And they did not raise rates. The home policy increased 25% and you put them on AUTO renew. No thank you! Big favor. Unless we pushed back we would have been out $250. No thank you. Funny how my fee to join your group is not enough to get the service for free. Your rating is well deserved. Perhaps you will work well with those who remain,

Best. Insurance. Agent. EEEEEVER…read more With apologies to the great philosopher Rick Stacy - "If you aren't doing business with Justin, you're burning money!" Seriously, the quality of service you receive with this guy is amazing. He's masterful at setting expectations and keeping in touch. He doesn't take you for granted, regardless of whether or not you've been a customer for five minutes or five years. Way to go, JW!

There is no better insurance company to call than Steve Gary State Farm.read more

VERY POOR customer responsiveness. Inquiries take at least 2-3 calls and or e-mails answer…read more I cannot recommend this agent and I'm firing him in lieu of another agent and company

on 12-4 I contacted Britton and sent him my 3 polices from another ins co for him to give me a…read morequote on what they would cost with SF..he advised he would get back to me ASAP..after 5 daqys no response...so much for go service

After siting for nearly 3 hours of explaining how much better he was He still screwed up our…read morepaperwork it's been months and he blows us off like oh well you guys will just have to take a loss we don't show anywhere in our paperwork where we screwed up. I will not be renewing with this person. Just be aware.