Installed our kitchen cabinets, they were extremely polite and punctual. Quickly made small adjustments for wall issues. Will be calling for other projects. read more

Didn't finish the job and didn't return my texts or calls. This business is a hard no for me going forward. Oh. And the skylight STILL leaks. read more

Our experience with purchasing cabinets from Lowe's and having Bobby Shaw install cabinets, tile flooring and tile backsplash through Lowe's affiliated contractor. My intent is to inform potential clients or current customers if they find themselves in a similar situation. If you are currently in the middle of a project and went through Lowe's you may have to contact Lowe's to get things done like we had to. The second time we talked to Lowe's installation customer service we asked if they have been paid and they said yes. That seems to be part of the problem leaving no incentive for a contractor to stay with a job a finish on time. My guess is they accept and start multiple jobs at same time which locks you in so you can't find someone else to do the job. We regret this whole project and would not purchase cabinets through Lowe's again or trust Bobby Shaw and Shaun Shaw to do another project. If someone ends up going with them you might want to get how long the job is expected to take in writing on the bid and then keep track of how many days they work on a calendar. Lowe's email customercare@lowes.com Bobby failed his own company business model/mission statement multiple times: -They advertise having an open line of communication with the customer. You call and no one answers the phone (which sometimes can be understandable if you're busy working except when you notice they pick when certain people call). You leave a message and no phone call back. We had tried to get in touch with them several times via call, voicemail and text. So we had to contact Lowe's installation service number twice because we were sick of being ignored. We even joked that we should drive to Lowe's to call from there so Lowe's might show on caller ID and maybe they would answer. If you have not been on a job for a week or more you might want to call ahead instead of showing up unannounced. -quality workmanship is a bit sketchy. From accidental hitting a water line in the kitchen with a saw leaking into finished part of the basement. Difficulty laying floor tile. Several had to be replaced. I hope the tile doesn't need any more replacement because getting more fixed in a timely manner will be like pulling teeth. Have to point out small details like unleveled cabinet doors and drawers. An exposed wood shim under the cabinet wall next to the refrigerator. They just slapped some paint on it. Could have tried to use some putty filler on it to smooth it out then paint it or better yet cut that wall piece at a slight angle before installing it to have it flush on the floor and not need a shim. Drywall mesh tape that you can see through paint. Drywall repair where the water line was cut is noticeably not smoothed it has bumps and pits. -advertise a timely completion of jobs. No it doesn't take 3 months to do a kitchen remodel sorry. All the while seeing a picture of our floor tile being installed on facebook December 22 and the our backsplash posted February 2. In between those photos are pictures of several other jobs. That's why there were so many days and weeks of no one showing up to work on our job. Over booking/committing to keep cash flow coming in or poor management. -Integrity. Learn to read the room. Knowing your customer is getting annoyed yet constantly continue to do the same thing is rude and insulting. Bobby showing up on March 23 to finish out the job by grouting a piece of tile that was supposed to be done a week in a half ago. Then asking for a final payment after all the stuff we had to go through. We already had paid through Lowe's for cabinets installation and payed for tile installation. You would have thought maybe there would have been an apology something along the lines of we're sorry that we dropped the ball on your project and it took so long. Maybe say something like we won't charge you for the rest or cut the bill in half. Nope, no apology no thanks for your business no anything. read more

Bobby Shaw Property Maintenance & Remodeling - homepage - Roofing Near Me - Springfield, Illinois

Bobby Shaw Maintenance and Remodeling just installed a roof on my home this week. Installation was smooth, the crew was fast and efficient and did an overall great job. Bobby and his son Sean are highly professional and concerned about providing excellent service and they did not disappoint. This outfit is easy to work with, is upfront and honest, and just an overall great crew. Bobby went above and beyond to get this roof on and done right. Mr. Shaw is a rare commodity left in the industry and he was great to work with. Both of these gentlemen made this install easy peasy. Bobby Shaw Maintenance and Remodeling is an awesome contractor that I will use in the future. Thanks guys! read more

I had an exterior project that involves rafters soffit and gutters. The Bobby shop crew showed up got the work done fast and efficient and on budget. I recommend them for your project read more