At one of the hardest times in your life you need someone you can trust. Not only were Bob and his staff amazing, but they made the process virtually seamless. Every choice was easy, they helped above and beyond at every turn and took a hands on approach to the entire process. Even in the midst of this pandemic the professionalism shown was outstanding. We have used Bobcean in the past many times and although the Robert Gilbert family is new to Bobcean, they are not new to how to properly and respectfully do business. They are truly carrying on the "family" feeling just as when Art, Lee and Jim Bobcean ran the business. I will always be thankful for the help and guidance Bob gave to my family and I during this time. read more

Bob and his staff provided excellent care to our family. He goes above and beyond to be helpful and comforting.

My family has been using Bobcean for as long as I was born and before. Most of my family is older and we just went through burying my great grandmother, Alice Sheets. Obviously with the virus, there was limited people allowed. The woman who was running the home the day of the funeral was extremely rude. She would interrupt people talking telling them extremely rudely they needed people to move. She continued to tell the same people repeatedly making them leave. They had to go stand outside where there was nothing to keep people warm. Multiple people are popping up sick because of this. When working at a funeral home, you need to have some respect and ahe showed none. This makes the entire establishment look bad. Also, we were informed Judy Melton (Higgens) was retired whom we have known for a long time. This information was false. They did give her the opportunity to do the hair which looked great but whomever did the makeup did not do well as part of her face was already showing discoloring. Being as though they lied about Judy being retired, it makes me wonder about the entire establishment. read more

This was the first time I ever had to plan a funeral, it was my aunt's and she would have been very pleased with all the arrangements that Bobcean Funeral Home put together. They were very friendly, and worked with the life insurance companies so that I could concentrate on my aunt and her wants. They were extremely accommodating with all my request. Thank you Bobcean Funeral Home for stepping up during this very difficult time for me and my family. Barb Q read more

I telephoned this business to inquire about a friend's sister who had passed, to find out about service details, as someone had said the service would be in Carleton. The woman who answered the phone apologized but said that she found nothing in their records with that name. Not 1/2 hour later, Bob Gilbert, of this funeral home, called to direct me to the Flat Rock funeral home where my friend's sister's service will be. Very nice. Above and beyond caring and follow through ! So thoughtful. These must be wonderful people in your time of need. read more

I was there today for a wake, and not only was it very clean, nice and up-to-date the people there could not have been more kind and helpful. We had no problems at all. And this was a very large group of people, and everything went very very nice and very smoothly thank you read more

My family just had my grandmothers funeral at Bobceans in Flatrock. My grandmothers wedding ring and another ring went missing. The funeral home claimed she did not have any rings on when she arrived. This caused huge stress for my family for four days. We cried and vomited at the thought that someone stole rings off my grandmothers dead body. My aunt questioned the funeral home several times over three days. They kept repeating their policies. Finally the fourth day my aunt told them she would be making a police report. A couple hours later the morons found the rings. They claim during the embalming process the rings fell off and were misplaced. Why did it take four days to figure this out??? I can't even begin to explain the stress this caused my family while grieving the death of my grandmother. I really hope they are ashamed of themselves. read more