My battery was starting to go bad in my daily driver. At first it was just the cold, but then it…read morestarted to go without crazy temperatures. I called this place first, as they are my go to parts place, and it would take them a few days to get my battery. They were extremely polite and professional on the phone. I ended up calling two other part stores in the area, and the best they could do was next day. I really wanted the battery as soon as possible, and called them back to discuss options. While chatting, the manager realized he may have the exact battery I need available. Unlike the other shops, they guaranteed install. The others only said maybe. A half hour before close, these guys were outside getting me all squared away. They were respectful of my vehicle, and price matched the competitor even though I was in a bind, and it was an online price. I don't know why I keep shopping around, when I keep ending up back here. Thanks guys!

This company is starting to get bigger. Highly competitive with Revzilla and 2Wheels in which I…read moretypically get my parts and gears from for my Harley Davidson. They got a great loyalty program, free shipping over $150 purchased and best of all, TAX FREE! I received my parts pretty quick. Just purchased a Fuelpak for my bike. Very smooth transaction. Highly recommended if you typically shop at Revzilla or 2Wheels.

I wouldn't order from this company. They ship your stuff when they want too! I was on the website…read moreand it said if I order it within a certain amount of hours it would ship Monday! Monday was a holiday so I was expecting it to ship Tuesday but that was not the case. I called and talked with the son and he said he would try to get something done for me and he would call me back but that didn't happen either. I think that they need to hire more help and not try to keep all the money to themselves! Terrible Customer Service!!! I thought that I found a great company, the prices are awesome but if they are gonna send my items whenever they get around to it, I will go elsewhere even if I have to spend more to get my things in a timely fashion!!

I had a bad experience with this dealership. I would never buy another Jeep. I hate this brand new…read morecar that I bought two weeks ago. It is missing some of the equipment that should have been included. I was told, "you didn't buy a new car". Yeah, right. Some rich old lady owned it for a second. She removed some of the equipment. I was told to buy the items from Jeep. Like I haven't already spent over $55k on this piece of crap 2026 Jeep. They lowballed me on my trade in and told me it wasn't worth anything. Now they are selling it for four times what they gave me for it. Avoid this dealership at all costs. One star rating because I can't give then zero stars!

Extremely poor communication from their service dept. Appt set for Weds morning and they wanted…read morecar towed in on Tuesday in the event they coukd get it in earlier. Weds came on gone without any communication. Thurs was a holiday. Friday at noon still no word but was told it was with the tech when we called at 8am. 12:20 or so left a voicemail for the service manager requesting he call us back. 2pm still no call. Called service desk and was told the service manager sent her an email ref our vm. Still no word on what the check engine light meant as far as generating a repair estimate!! Getting a code is simple and straight forward. So why the long delay from the Weds morning appt? Recvd msg saying they will provide a loaner car at 4:30 .... they close at 5:00! So its a Sat morning trip to pick the loaner up. Needless to say we still do not have an estimate for its repair. This is my neices car that she needs for work. No work now since Tues and this will onviously not get resolved until sometime next week. Extremely disappointed with the dealershios service department and its manager. Weve purchased several cars from them, but probably no more!!

Driver tried overcharging an extra $100 after an overpriced estimate of $310 then an additional tax…read morecharge for 65 miles from Canel Fulton Ohio to Mansfield Ohio I will not recommend this company to anyone

Call there Thursday night to get my car towed from McDonald's in Akron off exchange for Quinton and…read morewound up in a screaming match with the man who is answering the phone. Don't know who the hell that guy is, or what his problem was, but he should be fired like yesterday. Totally completely disgusting how I was treated. Never ever again will ever call this place in my lifetime.