I've know Tom for 18years. Has work on our cars and my sister family cars. Never has Tom done any…read morekind of work it didn't need. He in fact has save us money. Tom thank you for your great service!

This service station is great. My family has trusted Tom with our cars for years. They are honest,…read morehave good prices, and the service is top notch. My son recently bought a beautiful used SUV from a dealer but it had a smelly interior. The dealer said they'd take care of it, but they just couldn't get the smell out. We were concerned it would never be right. We took it to A-1 and sure enough, they knew just what to do. Like magic the vehicle is now finally fresh and clean smelling! From oil changes, to tires, to repairs, this is the place to go.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

This place is amazing! My car was overheating on Rt. 2 near the Midde Ridge exit. I was traveling…read moreto Lorain from Columbus Oh. I took the exit and park in the nearest parking lot. A little panic of what to do or where I can have my car repaired. I made a few calls and Pallens Auto place came highly recommended. I called AAA and my car was tow to Pallens Auto Concept. The owner Tom along with his assistant Victor and the entire staff could not have been more friendly and accommodating! Thank you so much, your awesome! The location was easy to find, the office was clean and had large, beautiful fish tanks! In no time my car was fix and ready to keep traveling and at a reasonable price! Next time you are in need of car repairs give Pallens Auto Concepts a call, you will not regret your decision! Carmen Ozbolt

I took my 2010 Malibu to Michael's shop for E-check repairs. They addressed both issues on my…read moreE-check audit. One was for the transmission, the other was for the gas tank vent. When I took the car for another e-check, they failed my car, even though I had spent over $400.00. I went back to Michael's to complain. He got in the car with me and we went to the e-check site. He complained to the manager to no avail. I dropped him off at the shop, he said he was going to call the EPA. He called and talked to "Dave" at Ohio E-check. He overrode the decision to fail my car. I went back and my repairs were accepted and my car passed. Great job for Michael's!! I will definitely will be going back for any other repairs that I need.

Was in town visiting my elderly mother. I noticed her car hasn't had the oil changed in awhile so…read moreI was lucky enough to find Michael's. I had a short wait but very friendly and reasonable priced. Seemed very honest with customers so I would definitely go back if my car or mother's need serviced.

Scam artists! Advertise $54 alignment then when you take it in they give you a BS excuse why they…read morecan't do the alignment and then charge $30 for an inspection fee. Crooks.

Called Friday afternoon and needed new breaks ASAP. Ed said to come in first thing Saturday…read moremorning. The car was done by 1 pm that same day. Wonderful service. We will be sure to come here for all our repairs for the future. Excellent prices.

Sarah and Denzil were great. Took care of my 11 year old car immediately. It runs better than…read moreever.

Good service, good customer service, knowledgeable people. Reasonable priced. Feel like I got my…read moremoneys worth for what I asked for, they completed an inspection and gave me a list of stuff I should get done. They didn't push me to get it done though. Overall great experience, will absolutely be back for the things they recommended.

I had an intermittent misfire start happening when I was 400 miles from home and about 10 miles…read morefrom Middle Ridge. Drove the car to Middle Ridge - Joe realized my predicament and immediately went to work. He had me back on the road in about an hour. Intelligent diagnosis, honest wrenching, and fair pricing. You cant ask for better service than Joe and Middle Ridge. If you find yourself in need of a mechanic along I80/90 in Ohio get over to Middle Ridge.

Had all good experiences with the mechanics and owner here. Prices were always very fair. Had a few…read morejobs done there with the significant other's car and my own.

The nicest people working there! I just moved to this area and they helped me out for a great price…read moreand in a timely manner. My girlfriend even went to get her car looked at because she felt comfortable with how caring and nice everyone was! Definitely recommend going there.

Way overpriced. Dropped the car off 9 days ago. I still have my tail pipe that they said would be…read moredelivered last week. After they didn't deliver the part I looked around at auto parts stores. $60 for a good one. For some reason they are charging $156 each and I need 2 so $314 for a part being sold down the street for $120 for both

I took my 2000 Ford Excursion to these 'Hacks' and supplied the upper and lower ball joints only to…read morebe told they' weren't bad and merely the wheel bearings needed tightening up to the tune of $100. Dollars. I came back up there a couple of months later after going through chemo/ Radiation because the balls joints quite literally were ready to fall off and I was told he knock off $50 because of the earlier incident where they charged me $100 for the misdygnosis for the wheel bearings. My girlfriend went inside after I came out and tried to come to my defense and he stood by his decision that he made the right call to overtighten the wheel bearings instead of replacing the lower and upper ball joints and now he refuses to make the situation right!! I though you had to have integrity, honestly to be successful business owner in Lorain , Ohio? This Shop is located off of 254 in Lorain as well. I will be promptly contacting the better business bureau in Lorain to see what recourse I have available to me as well.

I have done business with Greg White for over 10 years from when he was located in Elyria. He has…read morealways done excellent work at very reasonable prices. I have sent several friends to White's Auto and they have always been satisfied. He has worked on my older vehicles as well as my newer vehicles. He advises me when work is not needed and installs parts that I purchase at a fair labor rate. I will continue to trust White's Auto with my cars and send others there. Wayne L. Avon, OH

I had a problem with the explanation of the repair. They…read moreagreed to a refund. I am pleased with the results

Came in for an alignment on my F-150, dropped it off and it was done promptly the next day, I…read morepicked up a few days later and the steering wheel wasn't straight. Took it right back to have them fix it, they did the alignment again. Still steering wheel wasn't straight and they were only adjusting one part of the suspension which is why it wasn't driving straight. I talked to them again and dropped it off, they tried a third time and lo and behold they didn't get the alignment right AGAIN! The report says there was damage to my vehicle preventing adjustment and other issues that are not apparent with my vehicle, I look under the truck where the adjustments are and there isn't even marks on the bolts where they would have even tried to loosen them. Overall I wouldn't come here to get free air in my tires..... I'm a technician and was here purely because my work doesn't have an alignment machine where I can do my truck. What a waste of my time and money