I bought a part for my mower and it came apart instantly due to bad casting of aluminum (which…read morehappens); they refused to warranty it and said, "if we take it back broken, what are we going to do with it, we can SELL you another one." This is America; you sell a part, it breaks or is defective, its the business's job to send it back to their supplier. The counter person said "they have been doing this for a long time and have NEVER seen a defective part. I call hogwash on that. I am a retired Navy mechanic that has worked on everything from small engines & diesels to multi-million dollar jet powered support equipment and I HAVE seen my share of defective parts. Oh- they did offer to "look at my mower" but that's just a way for them to make more money off of you and try to find more wrong with your equipment and blame the operator or equipment for failure. Go to Pauli's Lawn Equipment; much better service and Danny not only works the counter, he works on equipment. Crank was straight so didn't bring back so you guys to tell me same and charge me for something else. The fact you wouldn't stand behind your product speaks volumes.... Thanks for at least the friendly counter service before I purchased the bunk part, that's why I at least gave two stars.

Loved dealing with everyone here. Ordered my GRAVELY ZT XL from them and the price was excellent,…read moreit came in on time, they set it up, and had it already and the owner gave me a tutorial on it. Very friendly staff and one of the most pleasant purchases in recent years! Would highly recommend them!!

Danny is always helpful when I heed repars on my equipment and when I need new equipment.read more

We go to Pauli's whenever we need a part for our lawnmower. Danny is the best. He takes the time to…read moreask questions and do research on his computer in order to get the exact part we need, even for our old lawnmower. Then he explains everything we have to do to install the part correctly. He is so knowledgeable and helpful!

I spent a great deal of time trying to navigate Sears (for Craftsman ) repairs, and eventually in a…read morechat session, found out that Sears has several service providers to support repairs. I brought my sputtering mower in, and was so surprised that Bo and team submitted the work as warranty as all was approved so no out of pocket expense! But beyond, when I picked up the unit..I had to ask Bo if they brought the right unit out to me..it was cleaned and tuned up to the point of looking and working as if I had a brand new machine! I come from the school of Lean Mfg. and just walking into their shop was pleasant--everything neat, labeled, organized, clean! I was so surprised that Bo wasn't out to charge outrageous money for and in fact suggested that he would try for Warranty approval first. ( I had taken this unit to a shop in Uptown, paid $90 in service fees, Owner had trouble even finding my unit, then told me he spray cleaned the carburetor, worked ok for 1 mowing ). I'm passionate about keeping my lawn up and so to have my mower returned almost like it was new..shiny, clean, and purring... thank you thank you thank you!

Bo helped me with a small repair, and I highly recommend this shop! Excellent service with top…read morenotch expertise and kindness. You will not regret giving them a call!!

These guys are the real deal. They can fix about any power equipment out there. They are quick,…read morefriendly and inexpensive. I dropped off a neighbors riding mower to get running and they got it running and fashioned a bracket to replace one that was broken without being asked. I've taken a couple of other tools over there and recently took my weedwacker over to show them a part that I wanted to get (the little rubber primer bulb) but they wouldn't order it for me. They just replaced for free in 5 minutes!

Fast, friendly, professional and honest service. I would definitely use Big East Services again.read more

Freeze Ready! So happy Sam came out today and prepared my pipes for the Arctic blast. This is the…read more3rd time I have used Big Easy. I also want to tell you the office staff is very nice and extremely efficient. I only have good things to say. Hope this helps the next person.

I went out of my way to create a yelp page for these guys, because they really blew me away today…read more A little bit about me: Woman, by myself. No knowledge of car type stuff, easy target to try to rip off. I had a hole filled in a tire at a different tire place, and they told me I needed new tires, bad..... I wasn't about to pay up $500 right there for new tires (what they obviously were trying to trick me into doing). I buy my tires used and cheap! So today I finally made my way over to this place, all the way out in Marrero, but well worth it! When I got there, the guy working there told me straight out that I don't need new tires and they still have a good 4 months left on them. He also repaired the last repair job for me, because where they patched it was leaking air. He also discovered another slow leaking hole and patched it too. All of this for $7!!! The original patch that started leaking only a month later cost me almost $30!!! I really appreciated their honesty, because they could have easily sold me new tires today. I am a TP customer for life now. Now I need to go write a 1 star review for the Tire Kingdom!

For a hole in the wall place they do such a great job! They went above and beyond just to make sure…read moreall of my tires were good to go even with just getting one replaced. He pumped up all of my tires before I left and checked the balance on them. Great pricing!

This is a great place for your one stop shopping when it comes to welding and other supplies. I…read morerecently went here to pick up some face shields and got them for a pretty decent price too. My only gripe about this place was all the half-ass vague directions people kept giving me in order to get here. That and my GPS showed me being in Denver,CO (thanks for nothing AT&T). Lucky for me the lady on the phone was very nice and helpful. In short great place to pick up work supplies, just make sure you get some good directions.

I come here often for my job, buying just about anything but my review is personal. I come to the…read morerear part of the business, the gas plant, to get my home kegerator CO2 bottle filled. Very easy and they are familiar with what you need. Drive through to the back, bring your bottle in, don't forget your gloves... Walk inside and tell you need to be filled up. In about 5 minutes they will return with a freezing cold, iced up bottle (where the gloves come in handy) and your good to go. If your bottle is "out of spec" meaning beyond its inspection date, they will need to hydro test it before filling it. Its the law and no way around it. That is $18 plus the cost of the gas once its done. Problem with that is if your in a hurry, it takes 2-3 weeks to get tested off site. They do have in house bottles they can lend you till you get it back if your in a serious bind. I don't know if they offer "beer gas" which is a nitrogen-CO2 combo.

Responsive and quality work at a reasonable price. I'd recommend Devin for any appliance work.read more

I'll update after the repair, but I quickly got a call and they made suggestions over-the-phone on…read morehow I could fix it myself! That blew my mind- it was great advice and Darren immediately recalled the specifics of the model of garbage disposal that I had! And offered all of that free. I didn't have the tool needed so they are coming onsite tomorrow but they will be my first call going forward!