Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

I am telling everyone out there considering to hire John Sharpe the owner of this company I repeat…read morea thousand times not to hire this man or would I say a mouse who can't face people he owes work done or money back from non finished work My daughter hired his company to remodel the upstairs in my home here in Lancaster and he did one of the worst jobs any one would agree with me my daughter has given him over 21,000.00 to do this and he has not came back to finish the job and he also got a couple in Columbus for 15,000.00 that he dug a ditch and never came back and there's probably more in the central Ohio area that he has shafted in the past I went hunting for Mr Sharpe and the business beside his said he was evicted for non payment of rent so if you want pics of this work I have them from start to finish and it looks like 12 yr Olds did the job and if you are reading this John I will find you I trusted you and you were the biggest bullshitter that I've been around for a long time and remember I will find you and then let attorney's take care of you and just keep looking over your shoulder I have people hunting for you in New Lexington so we can find out what your problem is so if anyone needs pics from this company Iron Clad give me a text if you want to see the great work these employees done Herbicide41382@ gmail.com and my rating is zero

From the owner: Here at Ironclad Plumbing & Remodeling we specialize in home remodeling, kitchens, bath rooms,…read morelaundry rooms, dog washrooms, decks, patios, drywall repair and replacement, plumbing-(24 hour emergency services), and hot water tanks and much more in a timely manner at competitive prices. Give us a call at 614-813-4141 and we will get you a free estimate ready. We look forward to speaking with you about your home remodeling goals. We are located at 115 N Main St. New Lexington Ohio 43764. We are open in office on Monday and Wednesday 11am-4pm and Friday 10am-3pm.

These guys did an amazing job installing a water line for me from my house to the barn. they worked…read morequick the job was very professional and they put everything back just the way it was quality service is top notch!!!

They were quick to respond and were at my home when they said they would be. They do a great job…read morecleaning clogged drains, I would recommend them if you have a any clogged drain in your home.

I found XCEL through I project I created on Yelp for help with my garbage disposal which had…read morestopped working. I chose them because he answered promptly and gave me a quote for the project before asking me my address. He also did not spam me with calls and texts like some of the others did. When he came by my place, Jacob was kind and professional. He identified the problem quickly and made a plan to replace the disposal. I also had him look at the seal on another sink which was not what I called him out for. He did so willingly and was able to complete the repair. He charged an extremely reasonable price for both jobs and I didn't feel like I was being taken advantage of. It has been a few weeks and the sink and disposal are better than ever. Definitely recommend and would call him out again in the future.

I agree with all of the positive reviewers. Jacob is reliable, a hard worker, and very reasonable…read morewith his charges. He is very customer service oriented and honest in his work. I highly recommend Jacob for your plumbing needs. He is very considerate with charging someone for his expertise, and also is a very nice guy. His work for us included replacing a toilet, ring, etc. as the toilet was leaking due to a blockage in the pipe. He had to use an auger and then as the blockage was deeper in the pipe, he had another machine he used. He did extra work, but only charged the price he quoted.

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

Had them come to fix a cracked sump pump drain line. The line was hard plumbed correctly just…read morecracked when they got here. They installed a shielded rubber coupler with the pipes at an angle and a unshielded coupler outside. I called to ask about it, and instead of putting me in touch with an owner or supervisor the receptionist transferred me to the technician who did the repair. He said they do that because it's easier, it's fine and they will stand behind it for 30 days. Not what i expect for over $400. I won't use them again, and I wish I could add pictures of the " repair".

Emergency Plumbing Heating & Air did a great job on our old furnace. Finding the right part was not…read moreeasy. We especially appreciated Shawn who took the time explaining everything in photos and detail. Thankyou. Robert & Tamara Macaluso

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house