Done right the first time. He went and got the part, came back and finished the repair same day…read more OUTSTANDING! The previous vendor , "Melton Plumbing" did not even check out the problem and did not return to repair the issue. The Service People did the repair immediately. Highly recommend them!

Service people are great! friendly and professional. we've been using them several times. Highly…read morerecommended!

Great Customer service from the time the answered the phone until completion. They gave me a call…read moreahead when they were getting close. They had very reasonable prices. I had a faucet installed in my kitchen today 4/13/19 The technician Aaron, was very polite and knowledgeable. They offer a free plumbing analysis, which the technician looked over all exposed plumbing and pointed out a couple of areas of concern; nothing major. He cleaned up after his task was complete. I highly recommend them to anyone needing a good plumber

We had a stressful situation when our master bathroom toilet began backing up and leaking from the…read morebase, threatening to ruin our flooring. They came out quickly, diagnosed a failed wax ring and a stubborn clog deep in the drain line, and went straight to work. They cleared the blockage, replaced the seal with a high-quality new ring, and securely re-bolted the toilet to the floor. They checked everything multiple times to make sure it was completely watertight and left the bathroom spotless. Prompt, professional, and very honest local service!

Great and quick to come out :-) Able to fit me in quickly their /my schedule to assist my…read moresitation. To fix a leak under my sink. At a reasonable price in no time. I dealt with three of their employees Connie , Rj, and Adam . All polite to answerd my questions. I have a plumbing company to add to my phone list who to call with plumbing issues Highly recommend. Thank you,, Peggy

Here's the situation - I moved. New home, great, old home - we discovered some issues in selling,…read morelike _the main shut off valve was leaking_. And then we discover that the main water shut off OUTSIDE is messed up. I worked with Brandon who helped me figure out the steps I needed to do - 1. I needed to call the city and shut off the water. As no one was living in the house, I was cool with having the city come out and do it whenever (which lead to them redoing the water shut off as well - props to the City of Columbus Utilities!) 2. Once I had the water shut off (or scheduled) work with them to get on the schedule - I sent him photos of the issues at hand for an estimate to replace the main shut off AND ALSO the hot/water valves to the washing machine (that also decided to start leaking). Once the water was shut off, Brandon came in, did all the work (in a VERY cramped space - it's one of those old concrete water heaters). City came back, turned it on outside, came inside to review his work - and there was a leak in the cold water shut off - something that, you know, is kind of hard to test when the water is off. A quick call to the business and they had another guy out there to address the leak - and DONE! It took some time - I didn't push (aside from the day of - they have a four hour arrival window) aside from when it got close to the end of the four fours, and it seems EVERY plumber/plumber adjacent person I've talked to has been slammed recently (yay for them?). I'm glad they took my job. I like having a dedicated plumbing service that does a good job, deals with my irate ass, and has awesome plumbers. I hope to never need them again XD - but if I need a plumber, I know who I'm calling.

We have used the same plumber in Reynoldsburg for 30 years. This year, I decided to try a new…read morecompany despite not having problems with my regular plumbers. A clerical mix-up on the correct arrival time caused a minor delay but no tragedy. The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue. After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe. Problem was, he had no correct parts on his truck. Issue #2 will be skipped. We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy. Rates are competitive for the industry. The plumber to customer attentiveness, and verbal skills were well above average. No creepy weird guy shows up with plumbers butt, just a professional well spoken business man. Kudos guys!

I have used this company for almost 15 years Great people…read more Very knowledgeable and flexible. They come up with cost effective solutions that they will warranty I had a problem with a main drain on Christmas Eve at 8 pm No problem, we'll be right over the service manager told me. 1 1/2 later problem solved with a cost under $150. On Christmas Eve ? I said. I gave the tech a good tip and told him how glad to have them in my phone memory. Nate is the service manager, 1st class guy. Mary is his assistant, very pleasant and nice. I would recommend CMS to anyone

I used Crawford Mechanical Services for a water back problem. Technician came as scheduled, used a…read moreshort drain snake to unclug drain, at a cost of $ 354.00, but had water back up problem again the next Friday. Called the office early on Friday to report the problem. This company was charging for full service again and would not warrant their job. However, they sent a technician, late on Friday, "just to look". The man didn't attempt to unclug the drain and only suggested digging for new exterior pipes at a cost of $ 2,000. The man was rude, unpleasant, disrespectful and clearly didn't want to be there. Called Nate, Supervisor, to report but didn't respond to my call. This company delivers very poor costumer service, will give you all kind of run around and will take advantage of costumers with plumbing problems. They do not have your best interest in mind. Be cautious and careful if you invite them into your home.

Best plumbing company I have ever used! Very knowledgeable and fair on price. I had a clogged…read moresewer line in my house that I'd been fighting for months and Tony was able to get the job done right the first time! I couldn't be happier....

Called around for the best price for unclogging a basement floor drain and getting rid of a…read moregawd-awful smell coming from it. Macon was the lowest, so Tony came out the next day. He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there. Price: $95.00. Result: I'm calling Roto-Rooter later today to see what they can do.

Felt I needed to tell the public what professional, knowledgable and not afraid to get dirty these…read moreplumbers are. Arrive early and stay until job done. We live on small farm and only call Cantrell Plumbing. You should too. JCBowman

Mark Cantrell Plumbing performed the annual service on our tankless water heater this morning. I…read morewas super impressed with the entire experience. Mark arrived 10 minutes early, he was not only extremely knowledgeable (Navien Certified), he was also friendly and personable. Highly recommend!

Encountered a clog in my sink drain line from family discarding pasta. Rented a powered snake from…read moreHD, which ended up being defective. Between lost time and urgency, I needed to phone a professional. Drainmaster's reviews and location convinced me they were the best for this job. Additionally, 'drain' is in their name. I couldn't go wrong. Calling them around 2 pm, I fully expected them to come the next day or even two days out, preparing to spend fully $$$ on rental, cleaning, and fast food for the family. To my surprise, the scheduler was very kind and personable. She mentioned they were full for that day, but due to my near-shop location, they may be able to work me in. Sure enough, I received a call around 1600 with the drain professional (female!) about 19 minutes out. She arrived with her assistant (strong lad), and they began the work. I offered them shoe covers, but they had their own (I would have preferred they use my clean covers). After snaking for about half an hour, checking the drain length to the main stack, and confirming the flow with a leak test, they pronounced it clean, with a friendly smile. It was also good to see the workers getting along and working efficiently. It's not always the case with coworkers. I tested it myself once they left. Sure enough, it's clean! Final cost $280. Satisfied and happy customer here. If I have another issue like this, I will be sure to call.

We had a problem with leakage from kitchen to downstairs basement. I asked a realtor for a plumber…read moreand he recommended this company. The leak was a problem, and we needed new outer french drains. So plumber couldnt get the machine needed to dig for drain pipes, snd we found that up as he ripped up that part of lawn trying to get it through, so he dug by hand. In ripping up the grass/soil he damage our sprinkling systems we've had for over 15 years, we replaced that. I was uncomfortable about contacting these plumbers about this. Anyway this evolved, we had to get a restoration company to take care of potential mode along with damaged wallboard and wood. Its really nice when plumbing company tells you if there are problems while their working on this stuff I will never..EVER use this company again