RUN!! DO NOT TAKE YOUR MOTORCYCLE HERE! They don't deserve to be an authorized dealer!…read more My motorbike had an over heating issue and the coolant overflowed on the highway, so I stopped immediately and towed the vehicle to Dunbar since they were the closest dealership at that point and I spoke them over the phone, they seemed really co-operative. BIGGEST MISTAKE EVER. As soon as I took the motorcycle in, the attitude of the owner changed, he became insanely condescending and rude from get go. Tom Fournier is the owner of this shithole, he said he won't be touching my motorcycle that week since he had a lot of vehicles he was already working on. I asked for an ETA, he mentioned I cannot give you an ETA but as soon as I inspect the motorcycle I will give you a call. He called me 4 days later and mentioned it'd cost me $750 (5 hours of labor) just to inspect what the problem might be. I had never heard or seen someone charging so much just to diagnose the problem. These were his exact words "I can inspect it for $750, but there's no guarantee the motorcycle will be fixed maybe this is the finish line for it and I won't be able to do much". My bike just has 18K miles on it and is in pristine condition, serviced 2K miles back. I genuinely didn't trust him anymore to leave my motorcycle with him, so I called several other dealers in the area, everyone of them quoted $250 for inspecting the issue. 1 hour later after my research I call Tom again saying I want to take my motorcycle off of your hands before you work anymore on it what's the bill amount at right now. He legit quoted me $750!! "If you want to take it out of the dealership now it would cost you $750", when I asked for breakdown of the work he had already put in, he asked me wait and didn't call me or pick my calls for the next 4 days. After 4 days I went all the way to Brockton to check in person. Again the same, "I have already put in the work, so you take it now or later it's going to be $750"! So I asked him to check the issue anyway. 2nd biggest mistake!! He took 2 more weeks, no calls, no emails. Again I went to the dealership to check the status, he just mentioned they have ordered parts to fix the issue. Until this point he had not taken any authorization from me to order the parts and he hadn't mentioned what the labor charges were going to be and had started fixing the issue, at least according to him. At this point I felt stuck! I don't have any means of commute other than my motorcycle, so I kept mentioning please do this as quickly as possible, it's been 3 weeks already and I have been renting cars everyday. Again no updates for another 2 weeks. Finally after a month I went back again, they mentioned they were waiting for one more part and that's it and that it would be ready in a few days. After 5 whole weeks they call me and tell me that the issue is fixed and told me the bill amount it $2.3K! Yep, for a mere overheating issue he took 5 weeks and charged me 10 hours of labor and got the bill to $2288. I went to pick my motorcycle up, I didn't question any details about the issue itself since I knew he was gonna jump at me for it unprofessionally. When I asked how I could pay the bill he said up to you, cash or card. I paid with my credit card, without informing anything to me he charged me extra $75. Yep, after having been overcharged for an overheating issue he also charged me $75 for using my credit card, when I had debit card and cash too. I'm Indian, I don't know what preconceived notion he has about our race, when I asked him why he didn't even mention about the CC charges his exact words were "You can pay this for sure, what's your salary? I'm pretty sure you earn more than me" and in the process of doing this yelled at my father too, who wasn't even part of the conversation. I have never walked away from a seller this angry or dissatisfied ever. I would have given him -ive or 0 ratings if that was even possible.

Had an interesting experience here. I was having issues with…read moremy BMW motorcycle so I called to see how much it would be to get it checked out. They told me it would be $250 to diagnose the issue. I brought it over and dropped it off and confirmed how much it would cost. I got a call a few days later saying it's one of two things that could be wrong with it and it would cost me $800 to fix. I said I'd think about it and the owner said I had to pay that amount - no questions. I said no, I'll just take my bike and give you the $250 we originally agreed upon. When I went to pick up my bike, it was literally in pieces. I was baffled. I took my bike back and after a month or so realized maybe there was a miscommunication so I called him back to get it fixed and over with. I told him, go for it but if it costs more than the bike is worth (about $4000) then don't bother. He then fixed it and tried charging me $4500. I told him to keep it. I went over there and signed the title to his name. It was just an overall bad experience. Not sure if it was miscommunication or he's actually a bad person. Either way, that's not how you do business.

Bought a sportster here 3 or 4 years ago. Transaction went smoothly. No issues with anything. Will…read morebuy from here again.

Was looking for a HD sportsters and came across their ad on Craigslist, and Fb. I inquired via…read moreemail several times and did not get any response. 3 days after I got a reply and I told them I would come check out the bike in person. They are 30 mins away from me. I get there and waited around to be acknowledged. One guy stared at me and went back to his computer. The other came out of his office, looked around, and went back into his office. I asked the guy at the computer for help and he said he'll send someone. I went into their showroom and took a lap, came out, guy was still on his computer and no one came to help. Asked the guy AGAIN and he looked annoyed. He pointed at a salesman across the floor and said go to him. So i go to him and ask about the bike, and he says unless you're looking to buy I can't help you. This place is a waste of time and a joke. 1 hr round trip wasted. Don't bother with this junk of a dealer

Wow, just realized Bettencourt still in business. 52 years ago, I was as 10. my mother used her…read morewaitress tip money from Capeway Manor and bought me my a used 3hp Briggs Stratton / mini bike for a Christmas surprise and took it in for a start problem and asked to "fix the bike". They overhauled it, new tires, chain, etc. got it running and gave her a bill beyond the value of the bike she couldn't afford. They took it and sold it for a profit. Hence no Christmas present for me. Don't know if same greed is still there. Christmas 2024 Karma review :) Merry Christmas!

The oldest Honda Suzuki dealer in the northeast. All the sales people are great and the service…read moredepartment is top notch. I live in Bristol Rhode Island and wouldn't take my bike anywhere else.

Robert Gott used to be a friend of mine until he had my Rzr for 26 months to do repairs on it and…read morestill I have the engine light on. Also he stated my car would be inside and there is lots of rusty parts and tree sap all over my wrap Interior had months of leaves inside and dried dirt on the fabric interior. the car went there in perfect condition because it was never stored outside until Gott powersports got ahold of it and it look like it spent 26 months outside. Also there were parts missing off my rzr for some reason. Waiting to hear from the states attorneys office and the BBB to see what my options are. also Will be calling Polaris to file a complaint with them As well.

I'm going to have to agree with the other reviews. The people appear nice but not very…read moreprofessional and service sucks. They have a monopoly because there is no other place in Quincy (at least that I know of) that works on bikes. Thus, you're sort of forced to go here. If there were other options, i'd definitely go elsewhere. -For one, the prices are off the charts for the service you get. -You can have two parts being worked on in the same area of the bike and you'll get the same labor charge doubled. (i.e. Change a flat in your rear wheel and tighten your chain. You'd get charged the same amount of labor for both!) -You'll get charged for work not done. (Which can be very hard to prove if it's something like "an oil change."). The reason I say this is that I had some work done but the bolt was stripped. Thus you had to remove the bolt to get the cover off. They say they changed the fluids but the bolt wasn't removed. Not sure how that was done. Then they say they removed the stripped bolt, changed the fluid, and put the STRIPPED BOLT BACK IN! Seriously? Then when I bring the bike back, takes 10-15 minutes for the guy to actually remove the bolt (you hear lots of hammering). If they took it out and put it back in, wouldn't it be pretty easy to remove again? Why all the hammering? Why would they put the stripped bolt back in unless they are trying to force me to come here every time I need a brake flush. Even though the original request was to remove the stripped bolt in the first place. - They don't appear too knowledgeable about fixing bikes. For the prices they charge, everyone should be a pro. Shouldn't take 3 guys to tinker with a brake light to figure out why it's not coming on. - Lack of courtesy calls. If they are over a week late in delivering something, it would be nice to have been called and notified that they are late. Instead, they rely on you calling them There are a few other items but i'm at work and people can read the other reviews. Very disappointed in the place and looks like i'll be renting a trailer to bring my bikes elsewhere unless there are some obvious improvements to the place.

I recently had my 97 softail updated and customized by performance…read more I can't believe how great it looks. I would highly recommend Performance for any custom work.

What can I say about a business that does this kind of awesome work. My chopper was built by them,…read moreand it was everything that I wanted right down to the paint. No issues at all with the bike. If you need parts for your motorcycle, I would highly recommend going here both for the service and the price. He will not overcharge you on anything. I dont know how he does it..... A++++++++++++

Decided to take a look at a few motorcycles today. I went to Mom's Motorcycles on Broadway Revere…read more I was pleasantly surprised I spoke with the general manager Dennis who volunteered lots and lots of important information and specs that I was interested in finding out about. He graciously let me sit on a few of the different models and we spoke about the couple bikes I have in the garage as possible trade ins. He even gave me a guesstimate on what they would be worth. He actually offered me discounts from the factory without me even inquiring which I found refreshing and then after he told me about the discounts from the factory it was also an incentive of 2000 extra dollars for parts and accessories so a total of $3000 discount which is pretty fabulous when the sticker is $18,499. He was extremely patient answered all my questions showed me some of the accessories that were available on the program and even interchangeable wheels tires and seats. If I choose to purchase an Indian motorcycle I will definitely have Dennis help me with that now the question is do I trade in my Harley Davidson for an Indian??? I'll have to give it some thought and a little bit more research maybe take a test drive but I would definitely suggest anyone looking for an Indian motorcycle a Polaris or a victory to head on over to Mom's on Broadway Revere see Dennis tell him Dave Romanow sent you.

Looking to buy a new Indian Motorcycle. Called the sales department to get more information about…read morethe model I was interested in and discussed price etc. Visited the dealership, price didn't change, no pressure to buy, very low key. Bought the model I wanted in the color I wanted, Great buying experience. The pictures of the dealership on Yelp are not current. The building is new, modern and updated. They sell Victory motorcycles, Polaris products and used motorcycles as well.

When purchasing from him be sure to check the receipt or paperwork because he hand pens no refund…read moreor exchange I bought a bike from him that had an electrical issue I had it for one day and he did not want to refund me my money even though the law says if a vehicle issue affects the inspection or the road worthiness it is my right to get a full refund to avoid going to court I had to literally twist his arm and I mean this by figure of speech I had to basically threaten to call the better business bureau for letting unlicensed people buying 150cc motorcycles to drive off the premises after purchasing be careful with this guy he is extremely shady

I absolutely love this place me and my wife each bought a scooter from Ming and his wife, very nice…read morepeople to deal with. Ming motor city has the best prices around. The deal that we made could not have gone any smoother, purchased in the morning and Ming delivered right to my house the same day.