I was a recent temporary resident at Stonecroft,my thirst placement since June,2025,Due to various…read morehealth issues. I cannot say enough good things about this place.As a former CNA,I know what type care is needed and I received the utmost care and respect of the three I attended. Most of the aides bare the bet I've ever had the pleasure of being in the presence of, Especially Renee.Shellp will go above and beyond he pay scale to see to your ever need. As for the meals,I had no complaints,a couple beee a bit questionable,but, it happens.If you ant make it to the dinning room on your own speed,an aide,activity lady,ect.will push you there and park your wheelchair vat what ever table you choose.The activity lade are Wonderful.They pass out a new schedule each morning A Father. With three of his Seven children come it to sing and oppay various instruments and the youngest was their sweet 2 yr old girl.She Sat by Daddy most of the time by sevsaid her ines sweetly and danced a little too..It was so refreshing to see this family doing to well to teach their children these things and told them as a family .Sorry for all the typos.

When our loved one was admitted to Stonecroft her most important insulin dose was not given to her…read morefor two days, which caused her to have to be sent to the emergency room. Once she passed away, we called to collect her belongings and they set her stuff outside of the back door next to the trash for us to pick up. No sorry for your loss or anything. Her belongings were discarded like the trash.

I would highly recommend the Improv, my therapist, the nurse Practitioner, the Techs as well as the…read moreGroup facilitators and my case managers. I hope all of these people get the credit for being amazing at what they do and making a difference in people's life's when they need it the most. I truly will miss all of them and will never forget the patience and care they all showed to me individually as well as others. They all deserve a raise for their hard work and dedication to their crafts. Thank you ICFR I love you guys.

For mental health. Do not go here! This place made my son's mental health worse. He went there…read moreon his own to help heal from depression. They wanted him to be there 4-6 weeks. He said that he can only be there for two. He was there one week and then they discharged him. Apparently even though they said they would take care of everything, they told him after a week that he does not have short term disability so he is out of pay for one week and they did nothing to help him out. He called me to tell me that he failed again. I am so angry and depressed myself. There is absolutely no help for those struggling with clinical depression!

Peggy was a great Physical Therapist, with a myriad of treatment options, personalized treatment…read moreplans, and exercises that have helped with my back and hip issues over the 4~ months that I had seen her. Highly recommended

I ABSOLUTELY LOVE Athletico West in Bloomington, IN! The people who work the front desk are always…read moreextremely helpful, kind, and patient. The Rehab Aids are great to work with! They help the PT provide a great quality of care for you! The PTs at this location are top notch! Kela, Dinah, and Leslie are some of my favorite PTs to work with! Couldn't recommend this location and team of people more!

It's a great facility that has a lot of caring people. The assisted living has just been…read moreremodeled. The whole facility is well taken care of.

Received 88 year old person after 2day post opt hip surgery. No staff was available to evaluate…read moreher. Got to room Asked about her getting up in the night no monitors or bed rails OK why did you allow her to be transferred to your facility knowing no one would be there to do evaluation . My sister called Todd the administrator ask what we should do basically was told to roll the dice until she could be evaluated. Todd your tone with my sister was inappropriate you are lucky I couldn't reach through the phone. We picked Harthstone because they were great in the past. The staff have been great except for admin Todd you should be gone!

I was a patient at IU Health Bloomington Hospital from June 13 through June 20, spending a full…read moreweek there. When I arrived, I was extremely sick with pancreatitis and absolutely miserable. I spent my first 30 hours in the emergency department waiting for a room to become available upstairs. Over the past 12 years, I've been in and out of IU hospitals more times than I can count, including Methodist, Fishers, North, and West. I've always received good care, but my experience at IU Health Bloomington was, without question, the best hospital experience I've ever had. I wasn't just dealing with the physical pain of pancreatitis. My father had passed away only a week earlier, so I was struggling emotionally as well. Every member of the staff, including the doctors, nurses, patient care technicians, therapists, kitchen staff, and housekeeping, treated me with genuine kindness and compassion. Whenever they had a few extra minutes, they would stop and talk with me, letting me vent and helping me through a very difficult time. Because I was an hour and a half from home, it wasn't practical for my wife to visit, especially with today's gas prices. The hospital staff became my visitors. Not once did anyone make me feel like I was taking up too much of their time. Several staff members even walked the halls with me so I could get out of my room. One person took me to the gift shop so I could buy some sugar-free hard candy. I also needed a phone charger, and I was pleasantly surprised to learn the gift shop provides patients with a free charging cable and charging block if they need one. As someone who has been hospitalized more times than I'd like to admit, I can't tell you how many times I've forgotten a charger. At one point, I mentioned that I was constantly hot and asked if they happened to have a fan I could borrow. They brought me a nice battery-operated fan. I was told they can't sanitize and reuse them, so patients get to take them home after discharge. It may seem like a small thing, but little acts of kindness like that made a huge difference. One thing I also have to mention is the food. Let's be honest, hospital food doesn't usually have the best reputation. Somehow, IU Health Bloomington missed that memo. The meals were exceptionally good. There were plenty of choices, everything I received was fresh and well prepared, and the kitchen staff were just as friendly and accommodating as everyone else I encountered. The chicken parmigiana was almost as good as Olive Garden--I know because I had dined there a week prior. I was certainly happy to get home, but my stay was about as pleasant as a week in the hospital with pancreatitis could possibly be. I only wish IU Health Bloomington were closer to where I live. I had written down the names of many staff members I wanted to recognize personally, but unfortunately I've misplaced that notebook. I hope someone at IU Health Bloomington sees this review and lets the staff know how much I appreciated everything they did. During one of the hardest weeks of my life, they treated me with compassion, dignity, and humanity. I'll never forget it.

A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

My Dad was here for rehab for a short time and had a good experience…read more He absolutely loved the breakfast, the eggs were cooked to perfection. I had to call later and ask how they prepared them to make them like that for him. Haha. My Mom stayed with him and staff was super nice to both of my parents. Therapy was two hours a day, Dad worked really hard and was able to go home within about a week. He had his hair cut while he was as there, the barber did a great job.

This is a review of the PT and Rehab facility at Bell Trace. the low rating has to do mostly with…read morethe management side of the facility. I do not recommend sending a loved one here for recovery. It is definitely understaffed and the food has a lot to be desired. My family member constantly had cold food, no condiments, totally lacking flavor, items. He was not on a restricted diet. The nurses and support staff were amazing though. They did their absolute best with what they were working with. My other concern was with communication. Getting through to a live person instead of answering machines was practically impossible. Again, a staffing issue. Weekends were horribly understaffed. 1 nurse to cover 20 plus patients is way too many, and also assist with meals?!