Love this place small town post office with big town service. Gotta love the Church in the back…read moredrop from the movie the birds. Places like this are rare.

Friendly! I just wish it was open Saturdays, because I'm my packages often sit for Uber a week when…read moreI can leave work early to get. USPS won't deliver to our house, so we don't have th option to have them deliver to our house. Out of their control, but I'm Putting Saturdays in my birthday and Christmas wish list hahah

When I noticed a leak coming from a pipe that I knew was related to my fire suppression system, I…read morecontacted my HOA, who said hire a plumber. I contacted a plumber and they were hesitant to help me. I asked the fire department in my neighborhood who should I call and they directed me to contact a C-16 fire sprinkler system company. I googled C-16 fire sprinkler and Brass Eagle Fire in Petaluma came up. I contacted them and within a very short time Jose Hernandez, Fire Systems Technician, was at my door. He understood what needed to be done and the following week, my leak was fixed...for a reasonable price. I would highly recommend Brass Eagle Fire, 415.748.6249.

I called brass Eagle for a quote on my fire system in my restaurant. I talked to Joe Hernandez. He…read morewas very helpful. He's very knowledgeable and honest. He prevented me from getting taken by another company. Which I greatly appreciated. The job was quoted for much less. And I was very happy with my decision to go with brass Eagle fire protection. I highly recommend them.

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

We worked with Fortify Fire Protection as part of CaptiveAire hood installation. It was a pleasure…read moreto work with them! As a result of several prior installation issues they ended up coming onsite 4 or 5 times without charging extra for the time spent. I would like to separately mention Jaren who not only completed the job but also helped us navigate some of the issues with installation as well as identify the root cause and corrective action on part of our general contractor and electrician. Jaren was always super responsive including on weekends. I would absolutely recommend working with Fortify Fire Protection; they are very supportive and make a rather stressful construction process easier.

Great service! My fire sprinkler was leaking and fortify fire was able to assist timely. His…read moreteam did a good job and completing the repair. Their price was reasonable and fair.

Always ready to go, great volunteers, part of the community for so long... I'm a 50+ year resident…read more& was the Red Cross backup for 20 years.

Better hope you never need anything from these guys! Got a flat tire right outside their parking…read morelot; saw a guy going into the fire station but he didn't answer the door or the phone. I'm sure they have an air compressor, but they're not going to let you use it! No sense of community responsibility, for a town that doesn't even have a gas station. I am disgusted by these people.

Our builder selected these guys for installing fire sprinkler in our new home. Overall, I was happy…read morewith them getting the fire department approvals and getting the installation done. However, when the install happened, the fire dept asked for a couple of sprinkler heads to be located and one new one. The cost of these changes was very high. Even my builder was really surprised that the few changes cost that much. Unfortunately, I had no choice but to pay since these guys didn't even tell me or my builder that it would cost that much extra. And even then, we would have had no choice since most of the system was installed by them. One of things that I always look for is how long has the business been operating and how many good reviews it has. They have been operating since August 2000 and not a single good review - that tells you something. If your builder selects these guys for a fire sprinkler system, walk away - else your wallet will regret it later.

I had a water leak with my home's fire sprinkler pipes. When I called Immoos Fire Protection and…read morespoke with Todd, he had quoted me at $85 per hour which I agreed and scheduled a repair. I was met with Ron who helped fix the problem. Ron was at my home for 6 hours, 8 am to 2 pm roughly. However, when it came out to the invoice, instead of an estimated $510, Todd had charged me $925 with no itemized receipt, I asked for one when I paid my bill and they didnt send me one after 5 days. When I called to discuss this discrepancy with Todd, he told me that the $85 rate was for Ron however the company would also need to be billed on top of that. I feel like this is a very DISHONEST business practice to quote me an inaccurate rate. Work done by Ron was fine and I had no issues with Ron. However, I had quite a bad experience dealing with Immoss Fire Protection and Todd.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.