I was seen by a Doctor w Potomac valley ortho. And the Doctor specifically told me services were…read morecovered only to bill me later. I had multiple broken bones. The Doctor also didn't recommend any rest or offer to write a note for fmla leave. And instead kept trying to write me pain medication. He was totally incompetent as a doctor. The fact they the place was empty should have been a clue. 0/10 don't recommend coming here.

BEWARE!! I had such a miserable experience at this practice - it has prompted me to leave what may…read morebe my first-ever YELP review. My September visit with the doctor for knee issues was fine. I received cortisone shots in both knees and a recommendation to use knee braces for gym, sports, and activities. When I asked, the assistant working with the doctor the cost of the braces, she quoted me approximately $150 each and noted that she needed to order them--for arrival the next day. Seemed pretty reasonable. Conveniently for PVOC/CAO, the billing system was down when I went to pick up the braces, so I ELECTRONICALLY signed for them without paying attn to the cost. I was billed a couple weeks later $298.61 for each brace. I attempted to return the unused braces, but the receptionist indicated that once I walked out of the office with them, they were not returnable. I left five messages for the Olney location office manager (Ryan) to question the return policy and billing. No matter what time of day it was he was either at lunch or not in the office. It's been over 2 months, and he still hasn't returned any of my calls. The only call I did receive about the braces, was a harassing call from the billing department.

The doctors are great but due to a glitch in paperwork I am forced to take off my own cast. I would…read morehave thought some middle ground, but guess not.

I had physical therapy at the Olney office with John for about 8 weeks for a herniated disc in my…read moreneck and would highly recommend him! He was very thorough in his initial assessment, very professional demeanor, and most importantly I felt better after the treatments. His assistant, Bianca, was always very efficient and helpful and I got through the appointments without undue delay. Unfortunately I can't say the same thing for the appointments with my orthopedic surgeons. Drs. Smink and Perim were very nice and answered all my questions, but the wait ranged from a half hour to over an hour. The receptionists and nurses are all very nice and efficient but I wonder who's managing the office there. Great physical therapist and doctors but be sure to take a book to read while waiting to see the Dr!

The front desk staff is so unbelievably unprofessional, rude and extremely bothered by the fact…read morethey have to do anything. I have a friend that lives in Olney and was interested in pain management options but after reading the reviews on Yelp and my personal experience with the staff I'm disgusted. No thanks!

If I could give zero stars I would. Avoid at all costs. I had a chondroplasty and lateral release…read moredone which is a pretty minor surgery considering knees. I was guaranteed I'll be great in no more than 6-8 weeks, 10 at most. I'm 6 months post surgery and still not 100%. I went to the PT there for 15 weeks or so post surgery. Dr Higgins will sweet talk you and you'll agree with everything he says. In fact at my 2nd check up he told me to get back to weight training when i couldn't walk up stairs or get out of a chair without pain. I went to him multiple times to figure out why I wasn't recovering..why I have more pain and was more limited now than previous to surgery. He kept promising me everything was fine or do these stretches and it'll all clear up. Guess what, it didn't. I tried every physical therapist there. They just kept trying similar things and expecting different results. They're all very nice people but it's like a factory. They go through dozens of people a day, so you'll see the therapist for 20-30 minutes then be sent off to do exercises on your own. They don't really supervise you either, so in week 10 or so the one therapist noticed I was doing an exercise wrong, after 10 weeks of doing it wrong. I got put on I think 4 different prescriptions to help inflammation. Literally it seemed like they were just trying anything and hope it worked. It really felt like they weren't experts. The front desk people tend to seem bothered when you call or do anything other than pay a bill or check in. I also probably asked Higgins to call me 2 or 3 times, either in person to the front desk or by calling. One time I was there nearly in tears cause I was in so much pain still 8 weeks post and was told they'd have him call me in the morning. Big surprise, he never called. It took forever to get a response to questions I had sometimes it seemed. Finally I still don't understand how they do billing but I think they submitted my stuff to insurance then would come back to me for the balance which makes sense and is cool except they'd only send me a bill every so often so I'd get a $700 bill or so out of the blue. This happened a few times for a few hundred dollars each time. So after many weeks(months really), multiple appointments a week, and thousands of dollars I'm worse off than I was before surgery. You may have a better experience but I cannot recommend anyone to this place in good faith.

Potomac Valley Ortho has a great reputation. The Olney location holds true to the high expectations…read moreset by the other branches. The staff is extremely friendly and professional. The facility is very clean and the wait times are very reasonable. The physical therapy is top notch. I can't imagine how my neck would have been without the months of physical therapy here. They have excellent physical therapy machines and the physical therapists are great!

Dr. Sethi is the best. He injected my back and I have been walking for the last 9 years. He's very…read morethorough and kind to a person in a lot of pain. He spent a lot of time going over my MRI and explained everything to me. He's excellent if you have a spinal injury.

I do not recommend this orthopedist. Rescue squad took me to Medstar Montgomery when I fell &…read morefractured my hip. A young surgeon with the affiliated Medstar Georgetown office in Olney did surgery, then after clearing me 7 weeks later, based on an X-ray, to start putting weight on it, left for a new position elsewhere & left me in care of Dr Knolmayer, who saw me every 6 weeks. A few weeks after I started outpatient PT, I started experiencing pain again. Without taking an X-ray to make sure I wasn't developing necrosis in the hip, a known potential complication the first surgeon told me about at outset, he put me on anti-inflammatory pain meds, continued them next appointment despite continued pain, and I didn't make it to next scheduled appointment & called for emergency appointment. He finally took an X-ray nearly 5 months after one taken by surgeon who left, and only told me my hip and become necrotic and I needed a hip replacement. My new surgeon showed me X-ray and explained how bad it had gotten.

Be forewarned. You will be repeatedly told--from your first call to this doctor's office, to when…read moreyou check in with the receptionist, to when you are questioned by the office assistant, to when you see the doctor himself, that .... we will ONLY TREAT 2 BODY PARTS. Their mantra is: "We only treat 2 body parts." I felt like I was at a car dealership getting my car serviced at a cut-rate facility. So, if you fall and injure your shoulder, elbow, wrist and ankle, you can only have 2 body parts evaluated. The doctor did examine my shoulder, broken elbow, sprained wrist and sprained ankle while telling me he could only examine 2 body parts. The doctor wouldn't approve an MRI for me either, even though I went to PT for three months and provided him with hospital x-rays that show damage to my shoulder. He said that I would have to wait another month for the MRI, (after completing PT) and then, he would only write for the MRI .... IF he didn't see improvement. The doctor explained that this was because of insurance ... I have two insurance providers and pay around $1,000 a month for both.

As a professional performer, I was devastated to learn that I had a potentially career ending…read moreshoulder injury five years ago. I saw three orthopedic surgeons and wasn't impressed with their cavalier attitudes toward surgery or their dismissiveness about my concerns. I wanted a doctor who was conservative and not quick to pull out the knife when a Theraband would do. I was so reassured by Dr. O'Brien's thoughtful approach and expert skill as a surgeon. I was performing again with full range of motion after a few months post-surgery and still performing five years later.

The best bedside manner, always accommodating. Dr. O'Brian goes out of his way to make you…read morecomfortable. I have a broken wrist and could not get my wedding band off because of the swelling. They were going to have to cut/saw it off, he took at least 10 to 15 minutes with soap and finally was able to save my ring and get it off my swollen knuckle. The staff @ his offices are also extremely caring and considerate. Such a difference from the doctors who speak & type on their computers more than they talk to their patients. Dr. I'Brian never once used a computer. You feel like he is treating you as a human being & not a number. I highly recommend this practice to anyone who needs help with rehab or a broken bone. I give them ten (10) stars Oops spelled Dr. Dennis O'Brien name wrong. Soooooo sorry

Poor communication, lack of urgency and zero help unless you're in person communicating with the…read morestaff. Patient care provided is on par for average care.

This place doesn't really care about you or your health. They have alot of locations and to get…read morehelp you have to speak to someone in another country. I could go on and on , but I just want to say if you can find another pain management company you should go to them. It's very hard to communicate with Choice.