Been here twice and both times it was outstanding! You can normally walk in and get an appointment…read morebut reservations are suggested. It is super clean, very quiet and each spot provides a degree of privacy. Coming from the US the prices are impossible to beat!

A few months after my last review, I decided to give them another chance and things were going well…read moreuntil I made an appointment here to treat myself for my birthday. Secretly my partner went in the day before and paid for it plus left a tip, telling the guy to let me know afterwards it was taken care of. I attended my appointment, the foot reflex good but decided I would not do a massage again. The beds are separated by curtains so you hear everything others are talking and it's not very relaxing. On top of that the lady didn't understand English very well and didn't have good technique. After my appointment finished I paid for it and went to see my partner. He asked how it was and I let him know it was ok. He asked if there was anything more. I said no I had my appointment, paid and left. Then he told me he actually paid for it even left a tip! I immediately contacted the establishment and the owner/manager looked into it and said oh yeah sorry about that and actually laughed. I was furious! I let him know it wasn't funny and would be coming back to get a refund since they double charged me. When we showed up the owner/manager said he could just refund my card so I didn't need to come back. My partner let him know that they ruined the surprise and it was bad business to double charge customers. The owner/manager apologized but didn't really seem to care. Sadly this was the last straw for me. If a business tries to pull one over on a good customer that attends each month and try to get away with double charging then not be sincere or even attempt to rectify an upset customer, well, they do not deserve my business. I frequent reputable places that treat their customers with respect and consideration.

This company is a scam they charge you even when no massage is provided. No answers on email or…read morephone from customer service save your money do not book.

All the reviews citing scam are true, lol. I booked a couples massage with them -- one RMT…read moreconfirmed right away, but the second never did. As the date got closer and nothing was confirmed, I had to cancel so I could find another place. They claimed they only place a "hold" on your card, but that's not true -- they fully charged me immediately. A refund wasn't issued automatically, so I emailed them. Instead of processing it, they kept pushing me to reschedule. I had a bad feeling, so I said no and asked for a refund. That's when they went completely silent and stopped replying despite multiple follow-ups. I ended up calling my bank, reporting them, and disputing the charge. Funny enough, almost a month later they finally replied with: "It's understood you prefer a refund and are happy to oblige, sorry the team didn't get to this sooner causing a disputed action." So clearly, they only respond when there's a bank dispute involved. My guess is most people don't bother calling their bank, and those people just lose their money. Let's just see if I even receive the funds. Do not give them your money!!