Good energy serene atmosphere I would visit again real soon top notch services and my massage therapist was very kind and attentive just showed a amazing time at Body Bliss read more

This is old- but it was so bad I have to get it off my chest! This company did cancel a lot so that was already not good . But a few years back, a chocolate tone, kind of short woman who worked at the front desk and was the masseuse, was a complete nightmare to clients. She was rude, manipulative and unhinged. I had two sessions with her. The first session with her was mediocre. The second session reception said she was the only one available so I took a chance because I needed it fast. I still remember how while giving the massage she tried to trauma dump on me about her walking into her apartment to see that someone unalived themselves in it. Wtf?! Why are you telling me this while you are massaging me? Why are you talking to me? It's completely inconsiderate and inappropriate. And if you are a kind person it's hard to hear someone went through that and not have empathy- But I'm paying for this time and you are ABUSING IT!! I didn't want this woman touching me anymore she was just a soul sucking, destructive, bleeding spirit that needed personal help and to find another profession so that her toxicity wouldn't spread further. I remember calling to make an appointment for someone else for the 3rd session. I had no qualms about politely but directly saying that I did not want her again. Then she pretended to be someone else and said that she was the only person available for the time time slot. I just said never mind. She kept intercepting the calls for some time and it was impossible to get anyone else to talk to. I wish I didn't buy the package. This was years ago. It seemed like they were ok with this nightmare of a soul working there in a space of healing for so long. I lost money on this and it's been years and I still have triggers of thinking about how terrible the service and the masseuse was. I HOPE they got rid of this person because I'm sure she single handily ruined significant income and clientele for this business. I haven't been back because her energy was so bad it ruined everything. I think she even pretended to be the owner in writing- it just wasn't worth the time to figure it out. it says a lot for a business to have someone so horrible like that around and they not see it. Rebuke! read more

Do not book a massage here if you expect professionalism and consistent quality. I recently purchased a pack of 5 Swedish massages. The first 3 massages were completely different and wasn't based on the Swedish massage technique. Swedish massage isn't just about the amount of pressure. The third massage, the therapist was late and I wasn't notified. I was left standing outside of the locked building. I had to call and inquire. The therapist took four phone calls during my actual massage. She only spent about 35 min on the one hour booking. I was told that I would receive a comp dry sauna service with my fourth massage. I just walked in for my fourth massage and saw the owner Reggie. I told Reggie of my experiences and he offered to refund my fourth and fifth massages that I paid for but didn't think it was necessary to address the previous service. I politely let him know that I will no longer patronize his business. read more

I wish I could actually give a review of the service but unfortunately I was not ever let into the building. My appointment was at 5:30pm. At 5:53pm, even after I spoke to the receptionist multiple times, no one came out to open the door and I was still standing outside in 35 degree weather. I tried to contact the receptionist again and was sent to voicemail both times. Extremely unprofessional. I left a voicemail asking that my card not be charged because I left and didn't get the service or experience I was hoping for. Absolutely terrible, especially since I paid for an Uber roundtrip to get there. read more

4 stars for the masseuse's skill 3-3.5 stars for the overall experience I got a deep tissue massage by Sierra. Overall I thought the massage was wonderful and I didn't regret going. And if you get Sierra, your muscles and body tissue are in good hands. So why not 5 stars? Well, there were one too many little things that weren't great and I felt they needed to be noted. If there had only been one or two of these they wouldn't have affected the score, but to experience all in one visit deserves a reckoning. * the massage oil was wonderfully warm when used on my back but was not kept at that temperature and by the time the massage was halfway through the oil was lukewarm when applied to the arms and downright cold when applied to the legs. * the music abruptly stopped and we were in silence for several minutes. A couple times before that the song would abruptly end and a new one would start. Not a huge issue, but did mess with the relaxing vibe. * by the time I checked in and got to my room it was a few minutes past my starting time. To be fair, I arrived right at the start of my appointment time (parking was hard to find in the area and I had to walk a ways). That said, the receptionist was busy with a client and told me to wait and that took up some time. I was finally in the room to disrobe 10 min after the original start. When my massage ended I was sad to see that the late start was not taken into account and I had only received a 40-45 min massage instead of a 60 min one. Don't get me wrong, it was a great 40 minutes, but I was shelling out the money for 60 minutes of needed work and felt disappointed that I wasn't getting everything I thought I was paying for. * I spent about 4-6 minutes waiting for my masseuse to come back into the room after disrobing. I know every minute of my massage is precious so it took me about a minute to strip to my comfort level and get under the sheet. And then I waited. And waited. And waited. Next time I'll tell my masseuse I don't need that long to prepare because I started to get annoyed by the length of time I was waiting. Especially since it was taking time out of my session (see above). * as mentioned above, parking was hard to find despite not being the weekend. I'd read reviews saying parking wasn't an issue and misjudged the time I needed to not only find a spot but then walk the difference to the parlor. * finally, the website is horrible. It was hard to navigate and not user friendly. At the end of the day if one or two of the above things had happened I would've brushed it off and been content. But with all those issues being prevalent in one visit I had to mark down my overall experience. 4 stars on the app because the masseuse was skilled, but 3-3.5 stars overall because the experience was lacking. read more

Had three massages and they were great - However, my next three appointments were cancelled one hour before my appointment time. In one instant I was 30 min away. The owner explained his proiblem of obtaining thearapist when needed. My point to him was do not send a confirmation text 2 hrs before appointment and then cancel one hr. later. Based on other reviews of cancellations, if the Business can fix the therapist availability problem, it would be an idea place to help black businesses since the massages themseles were great. I have two vouchers remaining and hopefully they will not be cancelled. Willing to give them another try. read more

One of the best massages I've ever received and I've tried many places. Definitely will be back

I have been going to Body Bliss and Beyond for several years now and I highly recommend it! I always have an amazing experience. Today I had an hour therapeutic massage with Kim, who was such a great healer: wonderfully skilled masseuse, kind, incredibly welcoming. I can't wait to go back! read more

Body Bliss Beyond - Me blissed out after my fantastic birthday massage today. - Massage Therapy Near Me - Washington, DC, District of Columbia

I wanted to do something special for my SweetHeart. As working parents of three. Time together is not only a must but add relaxing and rejuvenating and you have hit a homerun. So I went on @groupon to find a locally owned spa. I picked a couples massage. Now this was my first time experiencing a massage of any type. We received an hour full-body massage and 30mins. infrared sauna. Although this was my first time I had heard enough to do at least an hour. And Man was I right! I don't know if it's cause I'm 6'2" but I think 30min. massage would have just made me mad. The technicians were very professional. They let us know what they were going to do before they did it and checked on us to make sure the pressure was good. The only thing that stopped me from giving them a full 5 stars is little add on like maybe a selection of essential oils to be in the room while receiving the massage. They may have that but was not offered to us due to the Groupon. I am look forward to doing it again in the next couple od months! read more

Excellent massages, had couples massage on a sunday!! Great service, ambiance and service. Highly recommend and support black businesses!

I was immensely disappointed last year for my born day because I could not use my Groupon on my born day - which is the day before Valentine's Day! There were no black-out dates were cited!! I was extremely perturbed! The receptionists were rude as well! The owner did not make any effort to accommodate me for my Born Day! I don't understand why businesses partake in Groupon! You're not treated as a bonafide patron. It's the Medicaid of discounts! Raven and Steve were the best therapists!! I used to go often. It's a hidden gem/oasis in Ward 5 coupled with being African-American owned! The customer service needs to be edited! read more

I came here because of a groupon deal ($55 for a 1-hour massage and half an hour in the infrared sauna) and boy, am I glad I did! I have pretty chronic back pain and I was looking for a place to go to alleviate it for now. It isn't that accessible by public transportation but it is doable. However, I did end up taking an Uber out of convenience. It wasn't that bad but my back and hips were screaming with pain by the time I finally arrived. I was nervous when I realized that the masseuse would be male, but Reggie, the owner was super professional, warm, and welcoming. He asked me what I wanted to feel like and I told him I had back problems and off we went! I'm not a stranger to massages but Reggie was absolutely fantastic. Usually I have a problem with people going in too deep that it's painful but it wasn't the case here. Almost perfect pressure (although it was a little light at times but nothing really to mention) and I just felt wonderful. He targeted almost exactly my problem areas (notably hips, lower back, and shoulders. Yes I know that's a lot lol) with precision. One of the best massages I've ever gotten, and such a steal too! The infrared sauna was also great. Not too hot (sometimes I have trouble breathing in saunas that are too hot and damp) and wonderfully soothing. It was perfect after the massage. It's a smallish wood-looking place where you chill for half an hour (there is a timer). I wish it were large enough to lie down but then I probably would have fallen asleep. ‍ I'll definitely be back! read more

I didn't even want to give this place a chance based on the receptionist alone. I called one day to make an appointment (during business hours in the morning), and it went straight to voicemail. I left a voicemail, and no even bothered to call me back. So I called again the next morning, and the lady that picked up seemed like she didn't even want to be there. Her unprofessionalism and rudeness was SUPER apparent throughout the conversation. Here's how the conversation went: Her: Body Bliss Suites Me: Hi, good morning. I called yesterday morning and left a message about booking an appointment, but no one called me back. Her: So what do you want to do? Me: Book an appointment Her: Do you have a day in mind? Me: What's the earliest weekday you have? Her: I have today at 3 Me: Would I be able to do 4? Her: *with increasing attitude* I have today at 3 Me: You know what? Never mind. Have a good day. I believe a customer's experience should be a pleasant one from the beginning until they walk out of the door. Just being on the phone with this lady ruined everything for me. I'd rather take my business elsewhere. To the owner: get your receptionist some hospitality classes, or get a new one! read more

Stay away from this place especially if you have a groupon. I purchased a 60min message voucher off of groupon for this establishment. I ignored the bad reviews that referenced woman being uncomfortable because they felt their message therapist was getting sexual pleasure through messaging them and bad reviews from customers who purchased Groupon vouchers and got treated poorly. Don't make the mistake I did listen to the bad reviews. I called to book an appointment in February, I was told that I wouldn't be able to be seen until to May 24th (2 months). The girl on the phone was extremely rude when I asked her why so far out. I was told "well if you was paying with cash you could seen sooner". I'm sorry didn't know there was a difference. To make a long story short I booked the appointment. The appointment was so far out that other obligations arose and when i tried to reschedule nobody answered the phone. I drove up to the parlor and was greeted by a nice receptionist who told me she was sorry for the phone being out ,but they have had complications. When I tried to reschedule she told me that since I had a Groupon Voucher the next available appointment was 2 months out and I would have to pay an additional 25 dollars since I missed the first appointment (even though they dont answer their phones). I was also informed that I could be seen that day if I wanted to pay in cash. The receptionist told me this is coming from th owner/manager not her. To rap this up if you purchase a Groupon voucher to Body Bliss you will be treated like a 2nd class citizen. If this business doesn't want to honor the vouchers don't put them on Groupon. Groupon didn't force you to put those vouchers on their website. I try to support black businesses, but unfortunately a lot of them are run like Body Bliss. Time to take my "black dollars" to the China man where I will be treated well. read more

My Mom had purchased a deal on LivingSocial and gifted it to me for a 1 hour massage. The location is off of Bladensburg Road and if you aren't paying attention and driving at night it's easy to miss. The sign on the outside is dark (black) with white writing. The inside provides an inviting and relaxing ambiance. Although my deal was for a regular massage I opted for a prenatal massage which would normally be an additional $30 but because the receptionist failed to mention it to the massage therapist, she let me know that next time it will be an additional fee. I don't remember the name of my massuese but she was the absolute best! I was so relaxed and the meditation music was perfect, I think I dozed off a couple of times. There was another masseuse there and she was very rude to customers and had an attitude because they were late...oh they allow a 15 minute grace period after your scheduled appointment time. I purchased 2 more deals for this place for myself and my Mom and we'll be back after the holidays, I wouldn't dare book an appointment with the rude chick though. ***UPDATE 3.24.16*** Second time around Mom and I had a great experience thanks to our masseuses Cody and Ali. Get the deal on Groupon / LivingSocial and treat yourself to an invigorating experience that you won't forget! We will be back soon! read more

Body Bliss Beyond - Massage Therapy Near Me - Washington, DC, District of Columbia

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Firstly, the area is Not a high crime area (I'm a Washingtonian) it's just not A "commercial area)!!! I got a 1hour massage as a gift for Vday, from living-social! When you walk in the aroma alone puts you in a relaxing mood, the lights was low & the decor is nice! The inside looks nothing like the outside, not that the outside is bad, if it was in a more "modern" area it would stand out more! I was sent to room quickly! My therapist was Jessica (Jess) & she was Awesome! I left feeling like I was walking on Air! I told her my problem area & she worked on it! I will be returning! You can't beat the prices with or without a voucher! read more

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I had high hopes for this black owned and operated business and I am disappointed because my experience here was far from great. All I can honestly say is expect long wait times and forget about making an appointment ahead of time because chances are no one will show up for it anyway, even if you have already paid for the service. Highly unlikely that I will return/recommend. read more

Great atmosphere and excellent therapist!!! I highly recommend this spa. Support Black businesses!!

I went in for a colon hydrotherapy session. I had done my research for months and decided on this location based on my research and their positive reviews. The ambience of the spa is very relaxing, and the staff was very accommodating and professional. Since this was my first ever colon hydrotherapy session, the owner thoroughly explain everything to me and the entire process. My session lasted about an hour. I can definitely say that I will be back for more sessions! read more

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I made a 12:30 appointment. At 12:10 I called to let them know I would be 10 minutes late. I called 3 times and the phone rang for 10 rings at least. Never was able to get anyone on the phone. I arrived at 12:40.. when I tried to check in, the person at the front desk said I needed to wait because she was busy. Um, fine. So I went outside to take a quick call. When I came back in I was informed that I "missed my grace period" and would need to reschedule. As if it didn't already take me forever and a day to get to the place (because it's far). Also, the setup doesn't look very "spa" to me. Entire place needs a renovation. After a back and forth with the receptionist she informed me I could reschedule. I passed. Save your time and skip this place. read more

I came into Body Bliss today for a colonic and as always had a wonderful experience. Since turning 40 my body no longer act the same. I was always feeling bloated and my stomach would always extend from the middle. Being that I am a fitness guru who love crop tops a flat belly is a must in my life. I have had several colonics in the past, but I must say, the colonic here WAS MY ANSWER!! Nice environment, friendly staff and the owner is very knowledgeable about post care and helping you achieve maximum results!! If you have a poor digestive system or a big belly BODY BLISS IS THE WAY TO GO!! You will not be sorry!! read more

Just a tip of you have a living social deal make your appointment as soon as possible they are booked months ahead. If your voucher expires you will have to pay $20 on top of turning in the voucher. Jessica did my massage and it was great, she made sure to pay more attention to my tense areas and checked in to make sure she wasn't hurting me or if I wanted her to go deeper. I fell asleep because it was so peaceful and calming. The place is very calming and relaxing. I only deducted a star because my massage started 15 minutes after my start time so I was waiting undressed in the room. I probably won't be back because it is far from where I live but I do recommend it if you live in the area or drive! read more

Body Bliss Beyond - The massage bed. - Massage Therapy Near Me - Washington, DC, District of Columbia

I used Groupon for a massage. The massage was great! It was 15 shorter then 60min but I enjoyed it. The actual massage room needed some regular cleaning I.e. carpet was dirty and I was there not long after opening. The establishment over all could use a fresh paint job just to freshen up normal wear and tear. But everyone was friendly and professional. Great job Body Bliss and Beyond! read more

Absolute worst customer service - I had groupon someone gave me to this dump - when I called the first time for an appointment I was told they dont accept groupons on the weekend...WHAAAAT!!. what difference does it make if coupon is used on weekday or weekend for a 1 hour massage ok so I rescheduled took a day off and drove there only to be told there was no appointment in the books for me....WHAAAT!!!..but I called and made an appt during the week the same day i was told they dont accept groupons on wknds... and not only did I drive from Waldorf I took a damn day off. DO NOT WASTE YOUR MONEY ON THIS DUMP - THE CUSTOMER SERVICE STINKS AND THEY NEED A COMPETENT RECEPTIONIST TO BOOK APPTS AND SO POTENTIAL CUSTOMERS WONT HAVE TO CALL NUMEROUS TIMES JUST TO GET SOMEONE ON THE PHONE....thank God I was able to trade in coupon after calling the groupon corporate office. read more

Tldr: Seems like false advertising to let customers buy a service and trap them with additional terms and restrictions. The full story: I booked a Groupon here nearly a month ago. I first tried to make an appointment a day or so after by filling out the email contact form on their website. I waited for two weeks without getting a response. Finally, I called and left a voicemail last week. No response. This week, I called again and spoke to a receptionist. She was friendly, at first, but when I said I had a Groupon, her attitude immediately changed. I asked for appointments during business hours hoping to get one scheduled soon. I was told that there were no Friday appointments (even at 3pm!) until "June or July." Not sure why the receptionist wasn't sure when the next Friday appointment was, but other weekday appointments were just as difficult to book. The soonest I could get was over a month away. The receptionist indicated that if I paid in cash I could get a MUCH earlier appointment... The biggest issue here is: I double and triple checked the fine print on Groupon. Some businesses actually let their customers know that Groupon users get limited dates to chose from, but not this one! And because I had to ask Groupon for a refund (instead of waiting ages for an appointment) I couldn't even leave a review on Groupon! Seems like false advertising to let customers buy a service and trap them with additional terms and restrictions. read more

I visited Body Bliss on 1/30/18 for my first ever colonic. The atmosphere was clean and calming. The woman at the front desk was very efficient with checking me in and pointing me to the restroom and waiting room. I was a little apprehensive about the colonic procedure at first but Reggie (the hydrotherapist and owner of Body Bliss) explained the entire process to me and made sure I felt comfortable with the procedure before we got started. I found the entire procedure to be very calming and relaxing; I felt great when I left and have since been recommending it to all my friends. I also felt so comfortable with Reggie that I came back the next day for a Swedish massage. Reggie was very thorough and was able to hit all my tight spots from my scoliosis, weight lifting 2x a week, and propensity to skimp on my stretching routine. His touch was firm but never did I feel any pain or discomfort. When I left I could feel the usual tightness in my neck had diminished and my lower back felt more languid and mobile. I would highly recommend him for all your massage needs. read more

Ok would like to break it down to two different reviews - I got a Groupon deal for 2 massages. I'm giving 5 stars for my 1st massage Danielle and 0 stars for my second massage with the owner The first one I got was from a young lady named Danielle that I just feel in love with her. I have arthritis in my hip and back and after a sports massage by Danielle I was walking without a limp for a couple of days! Yeah! She was the best - I just couldn't wait to go back but then when I went to make my other Groupon appt I got the owner of the place and I will agree with one of the reviewers that I felt that I was being molested. I noticed that in his remarks he stated that if you would just mention to the massage therapist and they would do the adjustment but I mentioned to him what I wanted and he still did whatever he wanted to. Also I will mention that there were NO other people in the spa but him and myself and I felt very uncomfortable to mention it more than the one time due to no one was there just in case!!! Even when I would move or state that I needed upper body massage it didn't seem to matter to him - I will state that Danielle got an A for her review - I have the same 4 issues with the owner/massage therapist: 1. If you say you can leave underwear on to your comfort level, that doesn't mean you pull them down (almost off) during the back rub. He also asked if I wanted my pecks rubbed (I have a very large bust) when I said no thank you he decided that I needed them rubbed anyway WTH! 2. If I put on the form that I want to focus on my hip and legs because that's where I'm in pain, that DOES NOT mean to focus on my a$$ and upper thigh. His fingers always seemed WAY too close to my underwear line the massage was incredibly uncomfortable. A couple of times I had to adjust my body to avoid the groping. 3. How do you get "side boob action" SO much on rubbing someone's back? It's not an accident EVERY time, dude. :-/ 4. I was rubbed down with some mixture the consistency of Vaseline & chicken grease. I had SO much of it on me that my shoes wouldn't stay on - it took a long shower to get it all off of me. I haven't returned since read more

My initial impression concerned me when I arrived for my appointment 15 minutes early, as suggested, and the front door was locked. The receptionist was out of town and no one was present to open the door and greet clients. The owner arrived to let myself and a few other customers in and then swiftly checked us in to begin receiving our services. My massage was pretty good, not great. I like the idea of supporting a black-owned business so I will return. All-in-all it was a good experience. The facility is nicely decorated, and the staff are kind and attentive. read more

I was looking for an establishment with a sauna and a google search led me to this place. I called to confirm that they, indeed, had one and was pleasantly surprised to find that they had an electric, thermal sauna. I had only experienced steam saunas but was eager to try this place out. I was able to book a same-day appointment. I arrived and, inside, was a cute little spot with, seemingly, friendly staff. The only thing that left me a bit dissatisfied was the fact that the allotted sauna time was 30 minutes. In a traditional steam room, this would have been ample time. However, as the timer tick down, I had only begun working up a decent sweat during the last 7 minutes. In a subsequent conversation with staff, I was informed that they would be agreeable to me scheduling future sessions in 1 hour increments. I made my next appointment for 2 weeks out for the 1 hour slot. I was looking forward to it and had begun telling friends and family, to not only encourage them to check the place out for themselves, but to know where they could gift me sauna sessions. My goal was to go weekly, if possible. I arrived at 6pm, sharp, for my next scheduled appointment on February 6, 2019, only to be told that they'd double booked my slot and wanted ME (the initial holder of the slot... Which was open and available when I stood at the receptionist counter to schedule before leaving the initial appointment) to reschedule for another time. They'd given my scheduled time to someone with a Groupon. I certainly hope the customer with the Groupon intends to be a regular and repeat client in the manner that I was geared up to be. I didn't appreciate this experience at all and after planning my work schedule and evening to accommodate this, much needed, self-care, I just hope the other party that got the slot enjoyed it enough for both of us. I guess my search for my serenity spot is back on. Hopefully the next establishment honors agreements and scheduled appointment times. read more

This was an amazing experience. I felt extremely comfortable with Reggie aka Bliss Boss!! Tameka the receptionist was very professional and helpful and was on point with the reminders. One thing I'd recommend is to have a towel in the room to wipe off excess oils and maybe wine :-) but other than that, it was fantastic! I've already booked my next appointment. #supportGOODblackbusinesses read more

The massage was amazing, the decor is nice. The masseuses were excellent. The only reason i'm giving this place 3 stars is because they asked me to write a Yelp review and called me Brian. :( My name is Bria. read more

I got a Groupon deal and finally used it. I have 4 issues with this owner/massage therapist: 1. If you say you can leave underwear on to your comfort level, that doesn't mean you pull them down (almost off) during the back rub. And I think he actually pulled the sheet down halfway too!!! 2. If I put on the form that I want to focus on my shoulders because that's where I hold all my tension, that DOES NOT mean to focus on my a$$. I think he spent the majority of the massage on my butt (which I hate) and made the massage incredibly uncomfortable. A couple of times I had to adjust my body to avoid the groping. It was like giving a 16-year virgin the opportunity to give Kim Kardashian a massage...focus would be all booty then too. 3. How do you get "side boob action" SO much on rubbing someone's back? It's not an accident EVERY time, dude. :-/ 4. I was rubbed down with some mixture the consistency of Vaseline & chicken grease. And I have SO much of it on that I hope I don't walk near a flame for fear of catching fire and frying up like a piece of KFC...extra crispy. If I could I would rate this -5 due to the molesting nature of the massage, not listening to the client on where to focus, and rubbing me down with lube. That was something out of a lite porno film. I can only imagine what happens at these "massage parties" he was telling me he host. Ugh, have to go scrub my skin off now. Groupon you owe me a serious credit for this one. read more

So I was pleasantly surprised and will come back.Theresa is amazing and my masseuse, the owner, Reggie, was so great. You must be comfortable in your skin to have a male masseuse, if you are not, make sure to ask for a woman. Honestly, I can't wait to go back. And the space is amazing! read more

Bought a deal on Amazon Local, had a 7:00pm massage appointment. The person on the phone said to come 15 minutes early. When I did the doors were locked. Called, no answer. Knocked, no answer. There was a person sitting by the door. She got up when I knocked and walked away from the door. Don't waste your time or money. read more

Unprofessional and disorganized. I was deciding between Body Bliss and another spa in Rockville, and the thing that finally swayed me to choose Body Bliss was the Sauna portion of the Groupon deal for "60-Minute Massage and 30-Minute Infrared-Sauna Session for Two." But the Sauna was broken and no one told us! I called a little bit before coming in for my appointment and no one mentioned anything about the Sauna being out of operation (did not receive a reminder call either). When my SO and I arrived still no one had mentioned that the Sauna was broken. It was only after our massage (during which my arm was cut by the massage therapist's finger nail) that I threw on a robe and ventured out to ask where the Sauna was located ... to which my therapist let me know that it was broken. We spoke with the owner and he offered that we come in for the Sauna some other time. But what person would come to sit in a sauna for 30 minutes, without receiving a massage? There are my suggestions: -As soon as something is out of operation, please call all your customers who have booked appointments and let them know so they can reschedule. -Take ownership over any mistake that is made, from the actual massage experience to the front desk, you as the owner need to take responsibility and do whatever it takes, within reason, to make sure your customers leave happy--not more stressed than they came. Remember that you are serving a population that are coming from stress to seek respite. Please honor that. I do not like leaving negative reviews--this is my first review in nearly 4 years--but it needs be said. read more

I loved everything about it! It was pleasant from the phone call to make the appointment to my arrival and especially my massage! Camay !!! Camay all over !!! She was awesome. Well done! I was impressed, she was professional and has magic in her hands! I've found my new place to recharge and be renewed! Thank you all so much! Oh yea , i also took advantage of the 3 for 150 deal! I'm excited to use it! read more

Best. Massage. Ever. So I bought a groupon for the one hour full body massage plus sauna. Now the location is a little in the cut. So keep your eyes open its on the right! Welp I hate being late so I pushed my butt out of bed to make it on time to my 10 am appointment. Got there a few minutes before 10 & the lady at the front desk was just pie! So dang sweet! I loved her. (FYI when I called to make the appointment I got a different woman who wasn't as pleasant so I was ready for a sassy lad but I got the sweet angel) Anyways, my guy was running late! Poop right. But it was my pamper day so why stress. Then the angel at the front desk gave me a free service because she wanted to make up for it! Whooo! I love her. The massage: I'm pretty sure I died & slept at the same time. He came right in and got straight to work. Ugh orgasmic! I'm a college student & server/bartender. I literally run around all day so my body needed this! Will I return? Your damn right! read more

I wasn't sure I was at the right place, until I stepped inside. This establishment had a peaceful vibe about it. I was relaxed, even dozed off at some point. My massage was very relaxing. I wish I could have stayed longer, which I think is the perfect compliment when you talk about going to get a massage. I have purchased 3 gift certificates for people since my last visit. I think that says enough. read more

I found out about Body Bliss through Groupon and had a wonderful experience. The spa is clean and the staff is professional, friendly and skilled. The owner, Reggie, scheduled my appointment and their flexible hours easily accommodated my schedule. I had a tandem massage with 2 therapists who knew how to treat someone with spine issues like me. They concentrated on the areas where I had tightness and applied a perfect amount of pressure. Parking can be tricky because the spa is located right on a bust street but I found neighborhood parking and walked less than a block. I will most definitely be back. read more

I actually had a really good experience with Body Bliss Suites, and ran across none of the problems anyone else discussed here. I'm wondering if maybe they have stepped it up over the past few months, or if I just got lucky? Either way, I felt like they were definitely worth the visit and that the services I received were competently delivered. As many people here did, I came in with a Groupon voucher for a 60-minute massage and a mini-facial session. My biggest complaint is the location, because it's really far from every public transportation and the directions misrepresent how long it takes to drive there. The outside of the building also looks really tacky, but maintain faith, because the inside is beautiful and soothing. I was calm the moment I walked in the door, and even though I was almost 10 minutes late, they didn't give me any trouble; I just filled out the entry form and they passed me off to my masseuse. Sierra was friendly -- quiet but in the best way possible. I got situated and she checked in with me about what kind of pressure I liked, where I needed the most attention, etc. I asked for pretty strong pressure and for a focus on my upper back and neck as that's where I harbor my tension and get a lot of pain. The massage overall was really nice. She addressed the issues I requested and generally used exactly the right amount of pressure. Even though she paid particular attention to my trouble spots, she still gave me a full-body experience that was so relaxing and calming, I almost (almost) fell asleep. She even placed hot towels on my back while focusing on other parts of my body, which was really nice and different. To my surprise and delight, I didn't even have to move to another room or employee for my facial -- she just had me turn around and moved forward with the facial. As the steam towels and lotion were setting, she massaged my arms and hands, which was divine. Everything about my visit ran really smoothly, from scheduling and when I arrived through to the moment I walked out. The business isn't perfect, but I definitely thought it was worth a visit and would consider going back even with the distance. read more