Don't do any contact with this business!!! They lie!!! And when your contract is up. They'll still…read morecharge you money for not renewing.. I'd go with any other gym but don't get financially strapped with this gym! Bad idea is Workout Anytime gym. Pick a different one. Plus there is never staff to answer questions and answer phones or resolve any issues.

Pretty solid gym, been a few times and each time I'm satisfied. Only complaint is it's small and…read moregets very crowded but what gym doesn't around 5. Overall good equipment and showers.

Hello Yelpers, This…read moreis actually hard to write because I've had a membership with Planet Fitness since 2016. Today is July 18th 2025 and I've finally canceled my membership. Why? Sit down this may take a minute: I have always paid my bill and have never missed a payment. However, Planet Fitness requires you to have to forms of payments linked to your account. Well I let my credit card, which is the back up expire due to my first experience with Planet Fitness billing me twice. Once to each card. I had a long fight with them but eventually got reimbursed. Since then, having a back up card has been sketchy since they have my banking info; routing number etc. Well, I've been going there for all these years and my information has been expired but never have I had the rudest encounter as I did today. The manager at the Loganville location was the last straw which broke up the relationship with Planet Fitness and this Army Veteran. I have watched so many people never badge in and people not clean the equipment after use and I still stayed there. The reason I mention that, is because cleaning equipment is policy too. She is not running people down making sure it's a clean establishment and holding people accountable to follow that policy but she enacted on a secondary payment that for over 4yrs have been an error and something every establishment has ignored. Well because of your rudeness, I will no longer support it. I canceled my membership! Felt great! She also stated, that i had to drive all the way to my home gym to cancel, however she is misinformed! You do not, you can cancel from your app! Please see the pictures attached. Thanks for your time! If you need help canceling from your app send me an email keith23805@gmail.com

I work the top half of Georgia so I get to go by a lot of Planet Fitness locations. I love how they…read morehave locations everywhere that I can access. Great business model. Ive been to about 9 different locations in the Atlanta Metro. All of them are great except one..Loganville. It can be 11am on a Tuesday where 95% of the place are old white people age 55+ and there is nothing but VULGAR trap music blaring through the sound system. READ THE ROOM! None of the other locations do this...EVER! Its beyond annoying.

I had a chance to meet the new GM Kyle, he shared with me all new & upcoming things and changes…read morethat's gonna be happening here and it's all good. It's upgrades that will happening. It's clean equipment floors etc. I saw a female putting finishing touches on cleaning the day before! I can see more info on a lot new happenings here , and Kyle seems very hands on, all systems go! Awesome!!! Makes coming to this location even more enjoyable . Whoo hoo! ‼ My hubby Loves it here too!

recently had to relocate to CA for a family emergency and contacted the Loganville location to see…read moreabout cancelling, was told I can only cancel in person. Although they were aware of my situation they were not willing to work with me in any other way to resolve this. 100% regret signing up due to lack of customer support.

I can't say enough about this awesome gym and the amazing ladies that workout here. The instructors…read moreare so passionate about what they do and know each of us personally. I am encouraged daily by members and instructors. I have been a member of multiple gyms but never felt like I was coming home. I feel so blessed to be a part of this family.

This gym produces results. I have lost weight and gained muscle definition far more quickly than…read morewith any other gym. Kelly Webb, the owner, genuinely cares about the women in the gym. She and her staff are top notch. I love working out, and it is because of the community they have created within those four walls.

I love this location. I see it had terrible reviews and the only thing I could think of that was…read moreterrible was the air quality. The vents are disgusting and I told them about it. Other than that - all the machines work. Everytime which is a win for me. And the folks inside are actually working out. It's day 25 straight for me so no complaints.

Not very clean in the shower area. Also although I appreciate a working sauna, it is so hot I have…read moreto cover the seat to sit. The pool and jacuzzi are nice although there is a guy that swims in the morning that makes being there so unpleasant as he makes the most disturbing loud audible sounds as he swims. I first thought someone was in distress.

Good gym. No shaming done here. Staff is supportive when you approach them. Equipment is kept…read moreon n great condition. Work out areas are kept clean. However, the locker room and showers could use a major cleanup.: Clean up the locker room and make it look presentable. I'm I'm going The pre cook meals are great. Wish they had an area for smoothies. Al in All this is a great place to work

Anyone telling you this gym is clean is lying. It is F i l t h y, and they bribe people with free…read moreshirts to leave them nice google reviews, which is very shady. They try to make it seem like its impossible to clean because it's 24 hours, when other gyms that charge less and have a bigger area can. It's a small area, there's no reason it should be that nasty. I've seen bugs plenty of times, the bathroom walls have smears everywhere, the floor and equipment is full of thick dust that makes me sneeze all the time. (I have pictures on several different days and several different areas of this filth, if they wanna try and lie). The only upsides to this gym are the 24/7 status and the variety of equipment. It's also not too crowded usually, but man that filthiness is insane. Gyms are already unsanitary, and for it to be that bad has to be a health hazard. You also have a ton of gross, sweaty men who get their sweat all over machines and don't clean them, and they never re-rack their weights. This is not necessarily their fault, but maybe if they enforced cleanliness and common courtesy more, it would not be an issue.

I am very glad that this Crunch was my first gym…read more The establishment is consistently clean, a lot of friendly gym goers that are willing to help and teach, and the machine is always up and running; even if its down for maintenance, it usually take 2-3 days max to fix. Overall, a wonderful gym with multitudes of equipment and resources to help with your fitness journey!!

You say contact them directly. I've emailed with no response. I've been there in their faces 5…read moretimes. Same runaround....unfortunately we have to wait for corporate to handle it we can't do anything. I have been there several times each time asking about my refund but I still have not gotten any refunds. I was charged those 2 $278 charges then 3 $60 charges while in medical leave from the gym. Unacceptable!! No one will help me get my money back.

I can't recommend this Planet Fitness enough! I've been coming in the early mornings, and it is the…read moreperfect time to go it's never crowded, and I can get through my routine without any wait. The facility is always incredibly clean and well-organized, which I really appreciate. Also, the new color update looks amazing! It gives the whole gym a fresh, modern energy that makes working out much more enjoyable. I would recommend the black card membership as you get to enjoy the lovely relaxing massage room etc.

Worst gym experience ever! I travel for work and visit tons of gyms. The staff here is the worst…read moreI've experienced, especially the big gym bro at the front desk. Steph is his name, I believe. Very arrogant, rude and disrespectful. He is the face of why people feel uncomfortable going to gyms and he does not represent the "no judgement zone" atmosphere PF boasts. This location has great machines and equipment but I'm never going back.