So happy to find a facility in Auburn that offers cutting edge modalities for aches, pains and…read moreinjuries that actually work to help your body heal itself, rather than standard drugs that just treat symptoms. This is a very clean facility, the staff is very knowledgeable and helpful, and the equipment is new and top of the line, and pricing is reasonable. I am very happy with the red light treatment I have been getting for a muscle strain, and the infrared sauna is great!

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.