I am deeply disappointed to learn that I was unable to receive my meds and appt…read more I am a new patient who requires daily medication, and I called two weeks ago to book this appointment and Request requested off from work However, I received a phone call on the day of my appointment informing me that I would not be able to see the doctor because they do not prescribe my medication. This news is particularly frustrating as this was the primary reason for my appointment. As a result, I am unable to work today and will need to take time off to obtain the medication. It is unacceptable that this appointment was wasted, and I am disappointed that I was unable to access the care I needed. I also completed pages and pages of paperwork for nothing Now I have spent my entire off day which was time for me to get my medicine and relax dealing with issues that are not my fault. They are interfering with people's job life and mental health and that's not OK I have been on the phone all day calling people that will see me today because I need this medication so bad but no one within 50 miles as a new patient wants to see me for days

From the owner: Dr. Ebonee Lyons is a family nurse practitioner providing primary care and telemedicine services to…read moreindividuals of all ages in Birmingham, Alabama. At Lyons Primary Care Group, Dr. Lyons focuses on disease prevention, and health promotion. With a comprehensive approach to wellness that draws on evidence-based medicine, she takes care of each patient as a whole individual. Dr. Lyons has practiced for nearly a decade. A native of Alabama, she began her career in 2005 as a registered nurse in Birmingham. In 2010, after graduating from Samford University in Homewood, Alabama, Dr. Lyons became a nurse practitioner. Five years later, she earned a Doctor of Nursing Practice degree from the University of Alabama. She holds a board certification as a family nurse practitioner. Dr. Lyons uses her education and training to improve patients' overall health and help them enjoy long, healthy lives while providing affordable care.

Excellent care! Compassionate, care friendly service. Long lasting relationship with MedHelp. I…read morehave been there several times for checkups, mild injuries etc.

Medhelp was started with such a caring team led by Dr. Micheal Vaughn, but since his retirement the…read morecare has gone down hill. I had a wonderful doctor there for a few months (Dr. Jerew) that had the heart of a physician, but he moved out of state. Although not a specialist, he helped quarterback my health care. I was turned away by the Covid nurse because I had other issues and she said it wasn't long covid. When asked about my heart rate getting too slow, she said, "drink some caffeine." And yet the specialists are saying my issues originated with Covid. After Jerew, I was sent to Kay Willoughby In October and I told her my struggles with PCPs and that I just needed bloodwork twice a year, treatment for infections (sinus, etc.), and refills for very simple medications that haven't changed in over a year. I offered every opening to say "no, go see another doctor."My specialists send updates and my care is not intensive nor does it require even Pallative care. Just simple refills for very simple medications. I was told last week that Dr. Willoughby requested that I move to an internist. No problem. I started looking and couldn't get an appointment before about a month. then I received a message saying she would not refill medication. These are very simple medications, but I have to be on them. So I'm left with no beta blocker Which is the smallest dose possible, but vital to my health. I do not recommend this clinic any longer. And that hurts my heart because my entire family has been patients for over 40 years.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

Dr Gewin is an excellent doctor I've been going to him for my medical needs for several years he…read moreknows exactly what I need medicine wise as soon as I tell him what is wrong with me whether it be bronchitis or a bad migraine etc he knows exactly what he is doing and he cares for his patients with loads of compassion he is very experienced and will go the extra mile for his patients

I typically really dread going to the doctor, but this place actually made it a pleasant…read moreexperience. I had an appointment with Colleen Donohue. They were only 10 minutes late with my appointment (which I think is great for a doctors office) and the doctor herself was GREAT. She was so friendly and helpful, as were all of the nurses. Though I was a new patient, she made me feel really comfortable and I felt like I had known her for a while. If you're looking for a good family doctor I would check this place out.

I can't say enough about Dr. (Colleen) Donohue and her staff. Maybe it was because I had filled out…read moretheir paperwork beforehand (almost 16 pages, but worth it) and waited less than 5 minutes in their waiting room. I was called back by a very cheery (maybe her name was Shaniqua, although I could be wrong, and I'm sorry if I am!) called me back to the exam room. I wasn't in that room for less than 5 minutes (very unheard of in a doctors office!) before I heard a knock on the door. A young, bright, cheerful, happy woman walked into the room and introduced herself as Colleen Donohue, NOT Dr. Donohue. I immediately felt at ease. As for my exam, it's not often where one feels they're actually being listened to when speaking to a doctor. However, Colleen made me feel as if I knew her and she knew me for years and completely understood me and my needs! She was/is now my favorite doctor! Honestly, I wish I had something else to go back to her for...she's THAT GOOD!!

I cannot say enough great things about Dr. Stone and his staff. All of them! The quality of care…read moreand "bedside manner" is untouchable at One Medical. Our family has made Dr. Stone our Primary Care Doctor and we will never use anyone else. The team at One Medical are always available (a national team is available after hours) for yearly/semi-yearly labs, wellness visits, and sick visits - and you seriously can walk in and not wait more than 10 minutes. We have access through my employer, however, I have referred friends for a private membership who have thanked me time and again for telling them about this great place!

From the owner: One Medical is one of the largest independent primary care practices in the country, offering…read moreextraordinary healthcare to all of our members. One Medical's member experience is powered by intelligent uses of technology, including a mobile app that helps schedule appointments, renew prescriptions, and message with a provider. Consistent, quality care is ensured through up-to-date digital health records and with proactive digital health reminders. And if you can't make it into the office, One Medical makes access to care frictionless with face-to-face virtual video visits available from anywhere, anytime. By seamlessly integrating technology with human-centered care, One Medical is changing the way you go to the doctor.

This place sets the standard in professional healthcare!…read more Arrived 15 min prior to my appt was in and out within 20 mins! No endless waiting around! The Dr and her staff were courteous and caring. Spend the time to listen to my complaint and did a thorough exam. I never once felt rushed or short changed w her time! I got all the information and referrals I needed and even got a flu shot right there in her office! Fantastic personal service!

I see Dr. Ray Browne and I cannot recommend him highly enough. He's efficient, bright, kind and…read morevery thorough. Staff is excellent as well. Every time I've contacted this office, for a variety of needs, I've been assisted in a timely manner and treated with kindness and respect. I wish every doctor and office staff shared their dedication to patent satisfaction.

This was my second visit to Mayfair Internal Medicine. It is easy to make an appt. And the…read morereceptionist are friendly and helpful. I only had to wait in the waiting room a few minutes before I was seen. My blood pressure and temp were taken immediately and I was able to see the doctor about 5 minutes later. All my information was on her computer so she could look back easily at my past test results. They have a lab on site so my blood was taken immediately. Checkout was quick and easy. Last time my doctor sent a letter explaining all my test results with the lab results attached. The whole experience was quick, easy. There is limited parking, but I have always been able to find a place without waiting.

I have been here several years now, but lately, it seems the mentality of the office has shifted…read more One could be seen, whether by appointment or walk-in, fairly quickly, and you felt like the doctors genuinely cared for you. This past visit, I walked-in and waited almost 2 hours to be seen, all while the nurses could see me miserable in the waiting room. And the previous month, I received physical and wanted to ask some more questions of the doctor. The doctor finished and got up, stating he would be back momentarily. He never came back, but sent the nurse back in his stead. The last few times I've been here have made me feel less like a valued client and more like they are just shuffling people in and our as quickly as possible. I may be finding another primary care physician soon.

I have been seeing Dr. Black for over 15 years now. Wait time in their office is always less than…read moreanywhere I go for medical treatment. It is consistently in a timely manner. The staff is always friendly and willing to help. Dr. Black has always listened carefully to my concerns and has addressed them in the proper manner. I wouldn't think of ever going to any other practice.