Personal, professional service. always willing to come to my home and provide the information…read morenecessary.

From the owner: Culligan of Monticello is your trusted local expert for water softeners, reverse osmosis systems,…read morewhole home water filtration systems, bottleless or bottled water coolers, bottled water and salt delivery. Whether you’re dealing with hard water or other local water problems, need professional water softener installation, or want cleaner, better-tasting drinking water, we offer customized solutions backed by almost 90 years of experience. Our team proudly services Culligan water systems for your home or business throughout Central Illinois. Trust Culligan for water you love.

So they came to our house to fix a leak and created a new one when I called the girl said call a…read moreplumber I said you all caused the leak when you shut off a Valve that had nothing to do with what was already turned off to work on the system I understand things happen but I would rather it had been taken care of by you guys since you are the ones that cause the problem instead now I have to pay your bill which is fine because we called you to work on our system but now I also have to call the city and have the water shut off because it's the main valve to our house that is now leaking Which never should've been shut off since it was isolated at the valve for the drinking water system I do not recommend these people the girl behind the counter just giggled and laughed and was like well call plumber.

I recommend McAleer Water to all my friends. They deliver salt and check over the softener every…read moretime they are at my house. It is definitely nice that I don't have to carry the salt into my home. They are very friendly and willing to answer questions. They are also very affordable and have a lot of rental and purchase options.

Technician knew the basics, but service rendered was not worth the price of a service call…read more Technician spent the service time reading our user manual, calling other technicians for help, ultimately told us to replace a good water softener because they could not figure out how to program the controller. Softener needed a cleaning, works fine now. Seek other service providers, or google it, if you are not going with a new install/replacement.

From the owner: Mast Water Technology provides water treatments, bottled water and coolers, pools, and spas to the…read morePlatteville, WI, and Dubuque, IA area.

Service is fantastic! Always a pleasant experience. Totally dependable!…read moreThank you to all the staff!

BEWARE! Deceitful and misleading business practices. I had Alan come and give me a quote for a…read morewater softener. I was quoted in writing $240 price for installation and $35 for monthly rental. When I received my bill, the cost was $448.51. The HUGE difference was attributed to extra plumbing and labor. They knew that extra plumbing and labor would be necessary, as it was written on my quote, so why did they not disclose the approximate added costs on the quote? Completely misleading. Avoid this company!

CONSUMERS BEWARE! HORRIFIC COMPANY! I have never taken the time to write a negative review of a…read morecompany but I felt an obligation to warn anyone considering this company to be aware as I have never in my life received such absurd treatment and complete lack of discretion or respect. LIED TO DIRECTLY, LIED ABOUT, CHARGED FOR WHAT THEY STATED WAS A FREE SERVICE, NOT NOTIFIED, SUED IN SMALL CLAIMS COURT WHILE TRYING TO CONNECT WITH ANYONE AT THEIR BUSINESS TO HAVE THIS RESOLVED. Never in my life have I not paid a bill. The explicit details are as follows. We contacted this company and explained that we have a complex water system including well pump, whole house filtration system, etc. We were looking for a company to work with for servicing of our systems. Initially we asked if they provided free water testing. They stated that they did. I explained that we were concerned with Chromium 6, as a national report had recently been released showing that a significant number of counties in the U.S. had been shown to have this toxin in their systems. When the gentlemen showed up to do the testing my wife again stated that we were most interested in the Chromium 6, the same toxin that the movie Erin Brokovich was based. The salesperson spoke to my wife for about a half hour about the price of a new water system. Neither time was a cost referenced for the FREE water testing we initially had them out to perform. A significant amount of time elapsed and I received a call from the salesperson notifying me that my bill was past due... I told him we had received nothing regarding this and asked what the bill was for as we only had the FREE water testing done. He then lied to me and told me he had told my wife that there was a testing cost associated with the Chromium 6. My wife was not pleased to be called a liar, but I figured that the salesman saw many customers and had simply assumed he had stated this. I asked that he have his office send a bill for my review and figured I would work with the company to come to a solution. I received a bill while out of town for work and called them once home. While trying to get a hold of the person that deals with billing in their office on several occasions over the next couple business days, my wife calls me and tells me that I had just been served small claims court papers for the $136 bill. $136! Hardly worth a trip to court when I was trying to work this out with them. UNBELIEVABLE!!! When I finally spoke to someone in charge, an office manager, she was indifferent and unapologetic. THE ABSOLUTE WORST CUSTOMER EXPERIENCE OF MY LIFE!!! Protect yourself and find anyone else.

Fantastic experience! Called to get an estimate for a water softener. They came when they said they…read morewould and called before coming. Got an estimate from another company any they couldn't beat Johnson's price. Scheduled the install of the softener and again they called to confirm and were there when promised. Answered all of our questions! Everyone was super friendly and we had a good felling about them from the beginning!

Always dependable, honest and on time. Professional and positive with their communication. Very…read morefair with their pricing. Service is spot on.

called on Thursday for service call. Said they would be out Friday. it's now Tuesday and I have…read morecalled and left messages. have not heard anything back.

Trouble shooting service was great. Quickly determined the cause of the problem. Corrected the…read moreissue ASAP.