Moving from California to Idaho meant I finally had to register my car here before my out-of-state…read moreregistration expired at the end of the month. I called the Franklin office to find out what I needed, and the woman who answered was incredibly pleasant and helpful. She explained that because I'm still making payments on my vehicle, I could only register it for one year instead of two (if you own your vehicle outright, you can register it for up to two years). She also let me know I'd need to bring my current registration, driver's license, and the actual vehicle for a VIN inspection. She suggested making an appointment online before coming in. I figured I'd be waiting several days for an appointment, but to my surprise, I logged onto the website around 2:00 p.m. and was able to book a 3:00 p.m. appointment that same day! Since I wanted to stop by Trader Joe's afterward, the Meridian location made perfect sense. I arrived just a few minutes after 3:00 p.m. The office is tucked away in a corner next to a kids store, so I was a little confused at first, but thankfully I rely on my GPS for everything. Once inside, I scanned the QR code from my appointment at the welcome kiosk, received my number, and found a seat among about 20-30 people in the waiting area. I had barely been sitting for a minute before my number was called. I honestly thought, "Today must be my lucky day!" Travis helped me with my registration from start to finish, and he was fantastic. He explained everything clearly, answered all of my questions, and even helped me with my personalized license plates. The plate combination I originally wanted wasn't available, so he suggested another option that I actually like even more. Now I can't wait for my new plates to arrive! This was my very first DMV experience in Idaho, and it couldn't have gone more smoothly. The office was clean, the process was quick and organized, and Travis provided outstanding customer service. If every DMV experience were like this, no one would dread going! Welcome to Idaho, indeed!

I get it. The DMV can be the topic of a lot of jokes. There's even a new show out now called…read more'DMV'. That's not been our experience here. We were at the DMV for title updates three times this past week, and while the popular perception is that Flash from Zootopia is running the place, that's not right. Every staff member was polite, fast, and courteous. Darryl attended to us on the last visit and was very patient with us as we missed a signature on the title document. I also liked how some of the booths were personalized. One booth had multiple sloths. Here are some tips. Book online and save time Show up about 10 mins early Enter your booking ID from your email and get your ticket. You may be called immediately Have the right people attending. If your name is not on the title, whether it's the updated one or the new one, nothing can be done. There is a credit/debit card fee of 2% or something, but there is an ATM in the lobby. Either pay the 2% fee or bring cash or a check. Considering my own experiences with the DMVs in other states, we're very fortunate to have convenient DMV locations with personable folks working there.

Very nice people to work with. Went out of their way to help…read more There was plenty of staff which made the time in and out very fast Any and all questions I had were explained and answered

Go to any other dmv for license or permits. Canyon County dmv has the worst employees that don't…read morewant to work or help customers. Horrible. Avoid. There's no people in line here because everyone know how bad they are and goes to other towns.

I know you need to make appointments here in Idaho for other things than plates but it goes really…read morefast and people are really nice

Quick, and easy to change the title and get a VIN inspection! It was Friday close to 5 and they…read moreknocked it out.

This location is pretty much your typical DMV. Clerical drones working a tiring, repetitive,…read morethankless job and probably for short money. So considering the dreary days these folks have to endure I'm inclined to give a high rating just for showing up to work every day. I was stunned at how many people they process every hour. There is a smaller, "express" DMV just a mile or so away. Almost every client I saw was very young so don't know what's going on in Boise. Their processes are highly automated and reasonably efficient. They get you in and out fairly quickly and with a minimum of fuss. The staff are clearly not happy people but I'd chalk that up more to their environment than anything else. Once they punch out and hit the bar with friends they could well be the life of the party. The Ada County Sheriff has done a very good job building an efficient operation so kudos and five starts for that.

When I moved to Idaho from another state I was anxious and stressed at the thought of having to go…read morethrough the DMV to get an Idaho drivers license and have my vehicle titled in Idaho to get tags for the car, given that my experience with other DMV agents in the past was not pleasant. it was my good fortune for my number to direct me to agent Josh Smith after arriving at the Boise DMV. Josh was kind, informative and patient with me. His knowledge of the regulations and rules of the State of Idaho was very helpful. I can't express enough how he helped my time at the DMV to go smoothly and quickly. Thanks Josh for a good experience at the DMV

You know I really don't like to complain but at the Marsing DMV today I had such a rude worker wait…read moreon me! They only take appointments, which I had, so it wasn't as if she was overworked or overwhelmed by the number of people. I think it takes more energy to be a grouchy, rude person that it does to smile and make even a slight effort to try to be pleasant. Of course we never know what the other person is dealing with, maybe she has a lot on her plate right now! In which case I hope my attempts to be pleasant helped her!

Was very impressed with the ease and speed I was able to get through the process of a first time…read moreregistration of my vehicle. Nice staff and nice seating.

The registration department, the one behind the counter I didn't get her name was very helpful!!!read more

I visited this DMV today to take the written test for a new drivers license. Being a new resident…read moreof Nampa I heard it can get busy at the closest Caldwell DMV so I decided to take a drive to Murphy DMV. My experience could not have been better. First it was a nice drive, second I was greeted by a very nice security officer that directed me to the DMV office. I then was greeted by a very nice young lady named Tabitha who explained and processed my paperwork for testing. She broke any stereotypes a person could have of a state employee (at least where I come from) She was happy, pleasant and informative. I passed my tests and always willing to reward good service with acknowledgement. Great job Murphy DMV!

I have had to speak to several people at this office trying to get some legal documentation and…read morecertificates. I have to say I have gotten Courtney a couple of times over the past 3 weeks and EVERY TIME I talk to her it is truly a pleasure. Having to get legalities in order when you are 3 states away can be very stressful, but Courtney knows how to calm your nerves. She truly has EXCEPTIONAL customer service and she is compassionate. Her supervisor's should give her a great big raise because they do not want to lose her. She is a great 1st point of contact for this organization. Thank you SO MUCH Courtney. You truly are exemplary!!!

Moving from California to Idaho meant I finally had to register my car here before my out-of-state…read moreregistration expired at the end of the month. I called the Franklin office to find out what I needed, and the woman who answered was incredibly pleasant and helpful. She explained that because I'm still making payments on my vehicle, I could only register it for one year instead of two (if you own your vehicle outright, you can register it for up to two years). She also let me know I'd need to bring my current registration, driver's license, and the actual vehicle for a VIN inspection. She suggested making an appointment online before coming in. I figured I'd be waiting several days for an appointment, but to my surprise, I logged onto the website around 2:00 p.m. and was able to book a 3:00 p.m. appointment that same day! Since I wanted to stop by Trader Joe's afterward, the Meridian location made perfect sense. I arrived just a few minutes after 3:00 p.m. The office is tucked away in a corner next to a kids store, so I was a little confused at first, but thankfully I rely on my GPS for everything. Once inside, I scanned the QR code from my appointment at the welcome kiosk, received my number, and found a seat among about 20-30 people in the waiting area. I had barely been sitting for a minute before my number was called. I honestly thought, "Today must be my lucky day!" Travis helped me with my registration from start to finish, and he was fantastic. He explained everything clearly, answered all of my questions, and even helped me with my personalized license plates. The plate combination I originally wanted wasn't available, so he suggested another option that I actually like even more. Now I can't wait for my new plates to arrive! This was my very first DMV experience in Idaho, and it couldn't have gone more smoothly. The office was clean, the process was quick and organized, and Travis provided outstanding customer service. If every DMV experience were like this, no one would dread going! Welcome to Idaho, indeed!

It's hard to give a DMV 5 stars but I have been here multiple times for a variety of reasons…read morepertaining to my work and almost every time has been great. Service is excellent and quick by a DMV standards. Allie has helped me multiple times and always does everything she can to help me figure out what's going on. Today she even gave me contact information for 2 other contact points at the state to help solve my problem because she couldn't. Above and beyond!