They finally called back, and were able to resolve my problem quickly and at no charge,read more

Never answer the phone. Never respond to left messages. Poor customer service. Unable to provide…read morebasic hearing aid information.

ONLY BECAUSE ZERO STARS ISN'T AN OPTION. I took my dad here today, after waiting for two weeks to…read moreget him hearing aids. He waited so patiently, though he was very excited to hear clearly. As we arrived, he was told that they had cancelled his appointment "for some reason". No explanation, no responsibility, certainly no accountability. No offer to squeeze him in, not even an apology. The girl didn't even look up at my dad. As we were walking out (my 90 y/o dad looking sadder than he has in a long time) we got a "sorry". Horrible experience to just cancel an old man's first hearing aid purchase. We will go any place but here. I recommend you don't make an appointment and wait and then come back to find they have canceled you. This is gonna make a horrible social media post.

I went here to get my mom's rechargeable hearing aids fixed and they were really helpful. They got…read morethe hearing aids fixed quickly, and my mom was hearing again (and pretty happy about that). They were helpful with my mom and the price was reasonable considering all of the hearing aid options out there. I'd highly recommend this group!

Costco gets top quality merchandise and due to large contracts is able to extend a great price two…read moremembers! They're testing and fitting is representative of best practices beyond state requirements... You can't beat Costco!

Last year I left a positive review on the general Costco Yelp site but wanted to my next review to…read morebe specific to the Cole Rd Costco audiologist working in their Hearing Aid Center. Once again this review is about Teresa in their hearing aid center. This time, she did a complete update to my hearing aid that involved a few very sophisticated, technical tests to fine tune my hearing aids. She spent an entire hour, educating me and running those tests that, in the end, fine-tuned my aids to a level I hadn't thought possible. My issue had to do mostly with difficulty hearing conversation, especially in a restaurant environment. One of the tests involved a computerized process that programmed my aids to better hear within the ranges of sound loss specific to me. Teresa is a knowledgeable, charming audiologist that Costco is fortunate to have on staff.

Their computer crashed. So I was told that as a new patient I could get in line for exam even…read morethough I had an appointment. I drove 40 miles one way. Waiting over an hour past my appointment time. That's like telling someone who goes to a new restaurant, bar or any other business, you have to wait and be the last customer served because you're new. Great way to run a business. Not!

The doctor I saw was lazy and unhelpful. Just wanted surgery and nothing else helpful to give for…read moreinformation or solutions. I won't come here again.

I felt like I was bullied into coming as they refused to continue chemotherapy treatment on my…read moredaughter until I cam here for a hearing test, I live an hour and 40 minutes away so them being prompt on the appointment time would have helped us avoid rush hour traffic 16 minutes late and still sitting here in lobby , so thanks to a test I didn't want to come to at a facility way out of the way my hour fourth minutes home is now looking like we'll over two and a half hours home but hey it's only clients time don't matter right

From the owner: Your ears affect more than your hearing and balance--they affect your quality of life. At Idaho…read moreElks Hearing and Balance, we're here to help. As the region's most comprehensive audiology and vestibular rehabilitation provider, we care for adults and children with services such as tinnitus testing and treatment, hearing tests, cochlear implants, hearing aid evaluation, central auditory processing disorder (CAPD) testing and treatment, and rehabilitation and support groups. We also offer comprehensive evaluation and treatment of speech and language delays and disorders resulting from hearing impairment. We'll educate and train parents, and consult with schools, when appropriate. Our balance and vestibular services include evaluations and treatment for conditions such as vertigo, light-headed dizziness, and motion sensitivity; as well as assessment and treatment for people who have disequilibrium, a history of falls, or have a fear of falling. This may include patients recovering from a stroke, joint replacement, or those with Parkinson's disease.

Today was my first appointment with Eagle Hearing after my PCP referred me. Located in downtown…read moreEagle off State St, a small plaza of businesses, the parking lot was already pretty full when I arrived on a Wednesday before 11 am. Fortunately, another vehicle was pulling out and I found a nice spot with a bonus of a little bit of shade. Upon entering the office, which was modern and clean, I was immediately checked in by the front office receptionist. I was called in almost precisely at 11 am, my appointment time. Stormy took care of me. She was very nice, knowledgeable, and did a great job of explaining everything. My audiology exam was more thorough than I've ever had. Once the exam was over, Stormy began to talk to me about my options. My hearing loss, especially on the left, is profound, as she showed me on the exam results. She explained that I did have hearing aid insurance benefits, and said that they would be less expensive, but in her opinion, I needed a custom hearing aid to maximize my ability to follow conversations, especially in public , like restaurants, where the noise level is significant. She then explained that, if I wanted to go private and deal with their office, they had three levels of hearing aids. I did not feel pressured at all, but I felt that I needed the best hearing aid to improve my quality of life. I did not want to try and save money and compromise my ability to understand others' communication, and participate in conversations out in public. Even watching TV requires closed captioning, which my wife does not necessarily appreciate. Stormy took molds of my ears, and I am to return in two weeks to be fitted with my hearing aids. I will have one week to decide if they are worth it before committing to purchase. I am looking forward to receiving my new hearing aids, and will be updating this review once I try them out and see how much I benefit from them.

Impressive! The entire experience was very impressive. The receptionist was polite and…read moreprofessional. My audiologist, Stormy, was extremely professional and a obvious expert in her field. I have been tested before for hearing loss, but the test received today were much more extensive.

HIGHLY recommend!!…read more I was referred from VA because my hearing aids stopped working. I was referred to the community as this is how VA works. My first visit was very informative! Tosha reviewed how important it is to wear hearing aids because it will diminish the exposure to dementia. There was so much helpful information she shared that I didn't receive when I first was issued hearing aids five years ago. I was provided temporary hearing aids which were awesome. I went to Trader Joe's after my appointment with temporary hearing aids. I could hear conversations from the next aisle. It was crazy overload but cool. I think my first hearing aids never worked correctly. When my new hearing aids arrived, I was provided information how to use them in detail. Within days though, my hearing aids would go off and on so I returned to the office. Tosha made some tech adjustments on my cell. FYI, each cell is different so be patient and tinker with it. Overall experience is a FIVE star plus!! I'm so happy I can hear now and I wear them all day. Thank you.

For those who have cochlear implants: Dr Strickland wants to charge hundreds extra for services…read morethat are billed to insurance with codes that insurance will not cover. This equates to HUNDREDS out of pocket for the patient. My son has cochlear implants and she is the only doctor that will reprogram them for pediatric patients in the treasure valley so her office literally told me "she wants to be paid for her extra training" in this procedure. What I have learned: Even if it is out-of-network, you can have the office contact your insurance for a "network deficiency" form and the insurance company will allow your out-of-network provider be billed as in-network. We went to Luke's by doing that and everything was covered by insurance.

My wife had a concussion in early October and after the process of getting all the information into…read morethe Concussion Clinic and St. Lukes, we were set up with therapy sessions at the Idaho Elks Hearing and Balance Center. Elise was assigned to my wife and she was exceptional. Very professional, caring, thorough, and empathetic. She listened to my wife's issues and needs and immediately begun some exercises to help. What we really like is that explained everything. Why was my wife feeling the way she did, and what these exercises were going to do to help. The exercises were great and helped my wife from the beginning and we only needed one more session with Elise. The following week, Elise, called my wife to check on her to see how she was doing. Elise deserves all the credit for caring helping hands.

Brenda is the most amazing doctor I have ever been to. I was…read morein the Nampa clinic for two years without any help. This woman knows it all. She fixed everything in one trip and wanted me to come back to make sure it was still fixed. Amazed!!!!!

I just switched to Hearing Connection, and I am so glad I did. Mr Torres provides services for…read morefree that my previous audiologist charged for. He competent, friendly, and gives good feedback. I am very glad to have found this provider and highly recommend him. His receptionist is also friendly and knowledgeable. All in all, great care.

Kevin is very informative, professional and a great listener. He's helped my dad so very much. My…read moredad is deaf without hearing aids and Kevin has kept him hearing beautifully. Highly recommend!

I'm very happy with the service and the hearing aids. I highly recommend this business for anyone…read morein the Idaho area.

I'm so glad I found this place. I really liked what they said and they had great prices. Gem state…read morewas very easy to find. It's between Milwaukee and Cole.