Publicly humiliated in front of witnesses in waiting room about my auto accident claim - hipaa,…read morehere I come. They took so long telling me how stupid and dishonest I am that I missed the appointment; then was invited to reschedule - when pigs fly! I'll never know if the doctor was worth the visit - too many rude, incompetent gatekeepers here.

Publicly humiliated in front of witnesses in waiting room about my auto accident claim - hipaa,…read morehere I come. They took so long telling me how stupid and dishonest I am that I missed the appointment; then was invited to reschedule - when pigs fly! I'll never know if the doctor was worth the visit - too many rude, incompetent gatekeepers here.

I don't understand how a pain management doctor can try to screw with me and prescribe me mood…read morestabilization meds when he is not a psych doctor, then talk to me, very condescending, at one point called me an idiot.

Last few years of Active Duty were tolerable with regular visits to James. Every couple weeks an…read moreadjustment, injection, occasional ablation, etc. I would go back for preventative pain management anytime. Thanks Doc and staff, all professionals. 100% top notch!

Dr. Vance is a wonderful physician! He cares about his patients. I wish he knew how much he means…read moreto me. Such a great doctor.

Ok, where do I begin?! Back in high school I was diagnosed with Fibromyalgia. I learned then that…read moremost doctors don't believe in things they don't understand; and they would rather insist "everything is OK" than take the time to figure out the mystery. So you can imagine my surprise when I met Dr. Vance. I went in for a small problem, and then quickly realized that he could solve the issues that I had grown so accustomed to I didn't even think they could be changed. That's right! I had given up on experiencing any kind of change with things like: energy level, moods, sleeplessness, immune system. Right away, Dr. Vance suggested we try tackling some of the bigger problems. I was skeptical, but had nothing to lose--so I said, "Sure, why not!" -Months later, I've got my energy back. -I don't get sick all the time--and if I do catch a bug, it's NBD. -I'm sleeping!! And waking up ready for the day! -I'm in control of my moods, instead of the other way around! ;) Dr. Vance uses a myriad of techniques to address symptoms. He uses lab reports as a starting point, but is more concerned about how the patient FEELS and FUNCTIONS than the numbers on a chart. Dr. Vance has educated me throughout the process, so I know exactly what's going on and why, and I know how to adjust protocols to fix any new problems. WHAT?! Dr. Vance explains information simply, without pretending he's the only one in the room smart enough to understand it! The facility is easy to find, conveniently located, offers plenty of parking, and the support staff is fantastic. Thank you so much, Dr. Vance! You're a Game Changer for your patients!

Favorite place ever. Personalized, specialized, empathic care. Meghan can read your body. You'll…read morewalk out of here floating, like youre finally you again. It's hard work - the therapists will work at your pace that day, if you need soft it's soft, if you really want to challenge yourself (like I do) they can grind hard into you too. Intuitive care.

My second try for physical therapy. I was very disappointed with my first bout at a different…read morecompany. Was pleasantly surprised with the professionalism and concern shown by the therapist. Only took a few sessions to get me back to pain free. Highly recommend this facility and staff.

Horrible experience and a lack of credibility with medical advice. Dr Harris has no empathy or…read morerespect. 5 mins max to tell me I had cancer and walked out like I had runny nose. No medication would ever make me feel better. I've had two prescriptions of tramadol and he put in my report that I was a long-term narcotics and lidocaine patch user. 8 weeks of pain and suffering. Zero answers.

This has been the worst treatment I've experienced from a medical doctor…read more Dr Mildenstein not only gaslighted me as his patient, but as soon as I tried to contact him to let him know that his treatment plan was making my concussion symptoms and neck pain worse, and that I felt like I needed additional treatment for my neck pain, after my X-ray, he ended my treatment all together!

They are worth every wait time you have to give for the help they are!!! You've already been…read morewaiting to have the pain remedied - days, months-etc. what is an hour or even two!?!? You're already at the finish line - and by the way--- I'd give anything to have your place in line - they are very hard to get into.

I have been seeing Dr. Daniel Marsh at this clinic, AND before that, in Caldwell, id. I have…read morefollowed him for 10 yrs. Plus. He is the most professional, kind, conservative on his treatments, amazing at any procedures done, and I would not trade him for the world. You would be crazy not to come to this clinic. And the girls who work here, are INCREDIBLE!!!! EVERYBODY HERE IS SO WONDERFUL, that it actually makes it 'going to the Doctor's ' a very pleasant experience, and sometimes actually fun . Great personalities. Cleanliness is so amazing. The timing is timely. And they really do care. My office experience is always great. And the Care quality is very good. In fact, out of all my doctors, (and I have a lot!!!!) he and the staff, he is the best doctor, and his staff are so professional and kind. Definitely I would definitely suggest that you come here and experience this for yourself. You'll be amazed at the extremely good care you will receive. Not to mention his procedures and everything are so perfect, that when other doctors can see what I've had done in X-rays and whatever, they can't believe how perfect everything looks. But he's very conservative and will not jump into any procedure that you do not want. He does not try and push anything on you. . You will feel confident in his care immediately. And I obviously I cannot say enough about Daniel Marsh. Exodus pain clinic. EXCEPT: HE IS THE BEST. GET SCHEDULED TODAY!!! I promise you will not regret it. Thank you

I'm extremely disappointed with Direct Orthopedic Care. A year and a half after receiving…read moretreatment, I suddenly received a voicemail saying I was about to be sent to third-party collections. I had never received a single bill, letter, or phone call prior to this. No warning--just a voicemail threatening collections. When I called to resolve the issue, they told me there had been an error with billing my insurance. I had spoken with them last June about this exact issue and never heard anything back, so I assumed it had been resolved. I asked them to rebill the insurance, and they said no--because it was now past the statute of limitations to bill the insurance company. When I asked why I was never told this, they claimed they had mailed me five letters. I never received any of them. When I said that, they basically accused me of lying. The representative I spoke to was rude, dismissive, and completely unprofessional. There was no empathy, no accountability, and no willingness to help resolve the issue fairly. It was clear they just wanted to shift blame and be done with it. What's worse is that after reading other reviews, it seems like this kind of billing nightmare is a common issue at this place. Clearly, there's a serious problem with their billing department and overall management. It's a shame because the doctors themselves are great--but the front office and billing staff are awful. Every time I've visited the office, I've encountered rude, unhelpful staff who act like they don't even want to be there. I absolutely do not recommend Direct Orthopedic Care. Unless you want to deal with surprise bills, rude staff, and an office that refuses to take responsibility for their own mistakes--go elsewhere.

So happy with this place! Signed in, got right back, got…read morex-rays, met with provider (Paige) and got instant relief. Why can't this happen with all medical offices?

The worst experience ever !!! I stopped by just to get a prescription refill for my pain pills. I…read moretalked to Dr. Bob Pollman about 5 minutes, we talked about my trip to Europe..Then he asked his receptionist to call it to my local pharmacy.. No care of any kind was provided.. My previous doctor who unfortunately moved away was renewing my prescription once or twice a year.. It only takes few seconds and there was never any charge for it..So it did not even cross my mind to ask if this doctor is going to charge for it. Boy, was I wrong.. For about 5 minut conversation about my trip to Europe, Dr. Pollmann had the nerve to charge Medicare { I'm 78 years old } over $600 !!!! In my opinion this is a clear case of Medicare fraud. He did nothing for those $600 .. Medicare paid portion of it and he sent me the bill for the balance , $236 !!! I would strongly advise anyone to stay away from this place !! I'm filing a complaint with BBB and an Idaho Board of Medicine..I will also notify Medicare and ask them to investigate.. I want to know how the doctor justified $600 bill for doing nothing. I wish I have read the recent rewievs of this clinic !!!

This place is awesome! Dr Lavarias and Dr. Jorgensen have…read morebeen incredible have helped me in being able to recover and enjoy my life pain free. I have had a few issues this past 3 years requiring 2 neck disc replacements and now a L-5 S-1 fusion. They diagnosed me and explained all my options really fast. When I made my decision on what I wanted to do they got me scheduled in a very quick manner so that I wasn't in pain for very long. Dr. Lavarias is incredible with her diagnostic skills and Sr. Jorgensen along with Dr.Lavarias have done an incredible job on my surgeries. I recommend them to anyone who has an issue with their back or neck.