Publicly humiliated in front of witnesses in waiting room about my auto accident claim - hipaa,…read morehere I come. They took so long telling me how stupid and dishonest I am that I missed the appointment; then was invited to reschedule - when pigs fly! I'll never know if the doctor was worth the visit - too many rude, incompetent gatekeepers here.

I went in to Idaho spine and pain management and saw Russell Harmony twice for lower back pain. I…read morefound him to be very caring, the office staff were punctual in returning my calls, and it was overall a great experience. If you're looking to go somewhere where you are treated like a person and not a number this is your place.

I don't understand how a pain management doctor can try to screw with me and prescribe me mood…read morestabilization meds when he is not a psych doctor, then talk to me, very condescending, at one point called me an idiot.

Last few years of Active Duty were tolerable with regular visits to James. Every couple weeks an…read moreadjustment, injection, occasional ablation, etc. I would go back for preventative pain management anytime. Thanks Doc and staff, all professionals. 100% top notch!

Dr. Vance is a wonderful physician! He cares about his patients. I wish he knew how much he means…read moreto me. Such a great doctor.

Ok, where do I begin?! Back in high school I was diagnosed with Fibromyalgia. I learned then that…read moremost doctors don't believe in things they don't understand; and they would rather insist "everything is OK" than take the time to figure out the mystery. So you can imagine my surprise when I met Dr. Vance. I went in for a small problem, and then quickly realized that he could solve the issues that I had grown so accustomed to I didn't even think they could be changed. That's right! I had given up on experiencing any kind of change with things like: energy level, moods, sleeplessness, immune system. Right away, Dr. Vance suggested we try tackling some of the bigger problems. I was skeptical, but had nothing to lose--so I said, "Sure, why not!" -Months later, I've got my energy back. -I don't get sick all the time--and if I do catch a bug, it's NBD. -I'm sleeping!! And waking up ready for the day! -I'm in control of my moods, instead of the other way around! ;) Dr. Vance uses a myriad of techniques to address symptoms. He uses lab reports as a starting point, but is more concerned about how the patient FEELS and FUNCTIONS than the numbers on a chart. Dr. Vance has educated me throughout the process, so I know exactly what's going on and why, and I know how to adjust protocols to fix any new problems. WHAT?! Dr. Vance explains information simply, without pretending he's the only one in the room smart enough to understand it! The facility is easy to find, conveniently located, offers plenty of parking, and the support staff is fantastic. Thank you so much, Dr. Vance! You're a Game Changer for your patients!

Favorite place ever. Personalized, specialized, empathic care. Meghan can read your body. You'll…read morewalk out of here floating, like youre finally you again. It's hard work - the therapists will work at your pace that day, if you need soft it's soft, if you really want to challenge yourself (like I do) they can grind hard into you too. Intuitive care.

My second try for physical therapy. I was very disappointed with my first bout at a different…read morecompany. Was pleasantly surprised with the professionalism and concern shown by the therapist. Only took a few sessions to get me back to pain free. Highly recommend this facility and staff.

Awesome doctors and staff. Dr. Shonnard took 35 minutes with me and asked plenty of questions. So…read moreknowledgeable and kind. Sara, on staff, is so helpful and always calls me back when she says she will. I'm sure everybody is wonderful-otherwise they wouldn't have been hired! :) Seriously, IPM &R is truly a godsend. Sure they are busy-but that is good. I look forward to my next appointment, I feel like they are family!

Dr. Adams is a TERRIBLE DOCTOR. He is only concerned with getting the patient out as quickly as…read morepossible. I had three knee X-rays taken two weeks before this appointment and Dr. Adams refused to even look at them. He should have reviewed the X-rays before my appointment began. Instead of being completely unaware about anything concerning my reason for being there. I reminded Adams several times about the X-rays during the brief office visit. As Adams prepared to give me a knee injection, I insisted that he look at the X-rays first. Adams got mad about that and left the room saying it would take 15 minutes to get the X-rays. Why not look at available X-rays? That is what they are for. I had enough of TERRIBLE DOCTOR Adams and left the office. I will find another doctor. I urge everyone to find another doctor.

Brilliant mind focused on improving my quality of life. What more should anyone ask of their…read morephysician! His compassion listens even when my ability to express my concerns is lacking. Dr Marsh is all this and more! I'm forever grateful to my God for being me to him. Also, the folks here at the Boise clinic is equally understanding to listen. They are a joy!

They are worth every wait time you have to give for the help they are!!! You've already been…read morewaiting to have the pain remedied - days, months-etc. what is an hour or even two!?!? You're already at the finish line - and by the way--- I'd give anything to have your place in line - they are very hard to get into.

So happy with this place! Signed in, got right back, got…read morex-rays, met with provider (Paige) and got instant relief. Why can't this happen with all medical offices?

Absolutely unacceptable experience…read more My son received a service here over a year ago, and apparently there was a $50 balance remaining. I never received a bill, statement, phone call, email, or any other notification from this office about the balance. I have also never received a single communication from the collection agency they now claim has the account. To make matters worse, I personally filled out paperwork for my son with my correct phone number, yet today I discovered they have the WRONG phone number on his account. When I explained that I had completed paperwork with the correct information, I was repeatedly told they "don't have" that paperwork. So somewhere along the way, they lost or failed to properly process our paperwork, used incorrect contact information, apparently sent a $50 balance to collections without successfully contacting me, and are now REFUSING TO PROVIDE SERVICES TO MY SON because that $50 remains unpaid. Here's the kicker: I AM TRYING TO PAY IT. They won't take the payment because it's supposedly in collections, I've never heard from the collection agency, and I wasn't given a reasonable way to resolve it during the call. When I questioned how I was supposed to have paid a bill I had never received, the response from the woman on the phone was essentially, "You should have paid your bill." That level of condescension while I was actively trying to fix a problem that appears to involve failures in THEIR recordkeeping was astounding. I understand that bills need to be paid. Had I received a $50 bill, I would have paid it. What I do not accept is being treated like an irresponsible parent when I was never notified of the balance, they aren't even using the contact information I personally provided, they cannot locate the paperwork containing that information, and I am STILL trying to give them the money. I have now requested everything in writing, including the billing history, copies of attempted notices, the contact information they used, information for the collection agency, and an explanation for what happened to the paperwork I completed. A $50 balance should never have turned into this.

This place is awesome! Dr Lavarias and Dr. Jorgensen have…read morebeen incredible have helped me in being able to recover and enjoy my life pain free. I have had a few issues this past 3 years requiring 2 neck disc replacements and now a L-5 S-1 fusion. They diagnosed me and explained all my options really fast. When I made my decision on what I wanted to do they got me scheduled in a very quick manner so that I wasn't in pain for very long. Dr. Lavarias is incredible with her diagnostic skills and Sr. Jorgensen along with Dr.Lavarias have done an incredible job on my surgeries. I recommend them to anyone who has an issue with their back or neck.

The worst experience ever !!! I stopped by just to get a prescription refill for my pain pills. I…read moretalked to Dr. Bob Pollman about 5 minutes, we talked about my trip to Europe..Then he asked his receptionist to call it to my local pharmacy.. No care of any kind was provided.. My previous doctor who unfortunately moved away was renewing my prescription once or twice a year.. It only takes few seconds and there was never any charge for it..So it did not even cross my mind to ask if this doctor is going to charge for it. Boy, was I wrong.. For about 5 minut conversation about my trip to Europe, Dr. Pollmann had the nerve to charge Medicare { I'm 78 years old } over $600 !!!! In my opinion this is a clear case of Medicare fraud. He did nothing for those $600 .. Medicare paid portion of it and he sent me the bill for the balance , $236 !!! I would strongly advise anyone to stay away from this place !! I'm filing a complaint with BBB and an Idaho Board of Medicine..I will also notify Medicare and ask them to investigate.. I want to know how the doctor justified $600 bill for doing nothing. I wish I have read the recent rewievs of this clinic !!!