Consistently the WORST Bojangles I've ever been too. Food is constantly stale and it's never on par with any other location. You are much better off going to the location in Christiansburg just 10 minutes down the road as they have much better service and quality. read more

I will come back to this Bojangles for a decent fried chicken. However, I can't earn more than two pieces for the strong salt and msg chemicals that might have been used for treating the chicken meat. My stomach is sensitive enough to notice some strong chemical (msg) and/or salt. The automated voice system needs to be updated with a more recent technology lol read more

It's nice they wee open at 0630. We had chicken biscuits and they were delicious. Friendly service and we went in instead of drive thru. Clean and very cheerful employees. Area was clean and plenty of parking and space read more

I would go here for late night eats and sometimes when I get gas. Food: Their chicken tender box is the only thing I'd get here. They have a decent blueberry biscuit for their breakfast menu. Their sweet tea is sweet. Service: Average fast food service. Ambiance: Its next to the gas station read more

Walked in. Waited 10 minutes till my order was taken with only 1 person in front of me. After we ordered, 7 other orders were placed and fulfilled before ours was even started. Employees spent whole time gossiping about personal lives. Walked slower than a sloth walking through a swamp. read more

The restaurant is busy often, but not very clean. The manager always seems to be seeking new employees due to rapid turnover. Of course this results in a messy and dirty look. read more

The food was ok, they did mess up the order a bit with a picky type of kids meal but the overall service was great.

Visited this location after coming home from Louisiana and I was craving a country ham biscuit and mashed potatoes. Pulled up to the window and ordered two ham biscuits. Before I could add that I wanted mashed potatoes the guy told me my total... I wasn't done, Andrew. I said "and" after, then added the mashed potatoes and a sweet tea to my order. Pulled up to the window and it took FOREVER for him to take my card. When he opened the window he at least asked how I was, only good thing out of this visit. He gave me my sweet tea.. it tasted old. Very old. He gave me the rest of my food and my card back with no receipt. To add on some more: no fork or spoon or "spork" was given to me, the guys shirt was soaked (don't know if it was sweat or what) and the picture below is what my biscuit looked like... I couldn't even eat it as a biscuit. read more

Bojangles - a half eaten hot dog in a wrapper - Sandwiches Near Me - Blacksburg, Virginia

If 0 stars was an option I would select it. Extremely rude serving staff. Took 20 minutes to put 4 pieces of chicken on a plate. Never come here. read more

How the heck is this place even still in business? I showed up to pick up a doordash and after I was there and it was the quoted time it was literally supposed to be ready by, they hadnt even started the order. I then waited FOURTY minutes for my order to finally be made and it was a 5 item order and the restaurant was EMPTY. There wasn't a single person in the waiting room near the entire time I was there. It seemed like there was only 4-5 employees working too. Whoever is the general manager for this location obviously doesn't care at all about making it anything quality. Not the first time Ive had an experience like this doordashing here either. read more

It's Bojangles.. so it isn't going to be bad but this location certainly is not good. It must have been a slow Sunday because my supremes were not even lukewarm, just kinda... room temp and definitely old. Also, what kind of Bojangles doesn't have Bo's sauce?? Fries and biscuit were good but I probably wouldn't come here again if I were local. read more

Pretty disappointed with them after our latest, and now probably last, order. The meal was wrong (we wanted to substitute a few tenders in the 12 piece meal since they got rid of all of the normal combo box meals for some reason), they didn't fix the order when it was pointed out that it was wrong (received 12 tenders and no regular chicken) and they charged the wrong amount on top of it (unless the sales tax rate in Blacksburg is now 25%). Food quality was ok except the included gravy was barely half full (and it's just a couple ounce countainer anyway) and the extra side order of mac and cheese was put in the small gravy container size and not the normal individual size (it's approx 3-4 bites worth). The tenders were not raw or pink but could have used another minute in the fryer...not worried about eating them but they were just "slightly" off. The review should probably be 1 star to be honest but I'm giving it 2 stars because the food was "technically" all correct and nothing was seriously wrong with it. We also appreciate them even being open during the COVID shutdowns in the local area. read more

Not the cleanest and I personally won't eat from a dirty place, but nevertheless I still bought some chicken breasts (I prefer white meat) from them and it wasn't the best and the chicken itself wasn't fully cleaned. I would try it again but only if I was really hungry. I'd give them two stars for their nice staff, but the manager is completely rude and unprofessional. read more

Don't let all the negative reviews dissuade you from stepping inside. It seems like they must've gotten their acts together because the service and the food was right on point. Harrison understood customer service. He repeated my order to me, chatted while my food was being prepared, and made sure that everything was included in my order. It's a little hidden gem and I will be returning. read more

Bojangles - the inside of a fast food restaurant - Sandwiches Near Me - Blacksburg, Virginia

Every time I order a drink they just give me a cup of some foul water. I don't really drink or eat until I get home, so I don't know until then. Big Rip read more

Wimpy wimpy wimpy. Never seen 2-3" tenders served at a Bojangles. Thank goodness they have good biscuits.

You guys have helped me through my time as an undergrad and all the way through veterinary school. In undergrad you nurses me back from some mean hangovers, in vet school you have cheered me up after some brutal exams or bad day in the clinics. Y'all are awesome and I am certainly going to miss your hospitality when I finish up here in May, but it will always be bo time in my heart Cheers. read more

I can't speak on behalf of the rest of the stores, but in the past year, the quality of the food at this location (particularly the biscuits) as well as the mood of the staff has taken a nosedive. I can't say they were rude, but they were all mad at something or somebody. I don't know if it's a quality control (or lack of) issue or a change in the product (repeat: biscuits) but this place use to be a class act. I can only hope a change for the better is in our near future. Lifetime local. read more

Most inconsistent food and terrible customer service. Avoid this place unless you need diarrhea

Yesss finally! A fried chicken place that's polite and gets your order right! Food came out hot and fresh too!

I got such bad service and follow up from this establishment that I haven't eaten here in over a year and still will not. I'm still waiting for the District Supervisor's superior to call me. Apparently, they don't give a crap about lost sales. read more

This is a pretty random rating for me as I've eaten at hundreds of fast food restaurants in my day, but this Bojangles was no joke the cleanest fast food restaurant I've ever been in. It was sparkling. I don't know if I came right after a deep cleaning or something but I was impressed. Whoever cleans it should get a raise or at least a high five. Also, the dude at the register was a super nice guy despite my Bojangles inexperience and bumbling indecision. The food was solid, about what you'd expect I'm sure. I've been traveling around the country lately so I've been to many a fast food place but the cleanliness and friendly service really stood out to me at this location, so rock on Blacksburg Bojangles. read more

I've given this bojangles multiple chances but the service and food is the worst of any bojangles I've been to.

Going through the drive-through was told it would be at least 15 minutes because they did not have any dark meat. I asked him just to substitute white meat and there was a significant up charge to do so when it was their fault they didn't have any other food ready. Not sure when fast food fried chicken became a 20 minute wait! Needless to say I will be going to the one in Radford from now on. read more

Your typical Bojangles food, attached to a gas station a few miles from Virginia Tech and only feet from the highway. It's an easy place to fill up, use the bathroom, grab a Bo-Berry Biscuit and get back on the road. It's also a great place for a quick meal if you are staying at the Courtyard which is very close (walking distance). Small location, but packs the same Bojangles good fast food. read more

I love Bojangles as a whole but this establishment is hands down one of the worst restaurants I've ever been to. Most Bojangles I've ever been to have been clean and tidy, quick service, and friendly associates. Not this one. Every time I've been to the one at this location, they've told me it'll be at least a 5 minute wait until any chicken or biscuits are ready. Umm...last time I checked the name of your restaurant is Bojangles Famous CHICKEN 'N BISCUITS. If that's not ready then what is?? Oh yeah, and for Christmas I was given a Bojangles gift card that I specifically saved for when I went back to school, only to find out this location's gift card reader "doesn't work." Great customer service. I will not be going back any time soon and will be taking my business to the one in Radford, despite the 25 minute drive it is from Blacksburg. At least they took my gift card there... read more

No more I'm done . It's not the business. I love Bojangles but I'm not coming back to this one!

I used to go to Bojangles once a week sometimes more, then I stopped after I was overcharged and my drink was wrong the chicken crust instead of crunchy it was soggy. So I decided to go back tonight after six months, I ordered two breast dinner I got breast and wing no receipt, my coleslaw was nasty, there only a touch of gravy on the potatoes, they did not have sweet potato pie as usual and my drink was wrong. The crust on the chicken was nothing but fatty. I threw 3/4 of it in the trash can. What a waste of money. I should have listened to my gut from the last time I went. Do not go if you a good meal NASTY! read more