I visited this location to rent a mailbox. There is plentiful parking and the store is very clean…read moreand newly built. However the staff is inadequately trained. I asked about auto-renewal of a mailbox rental and the staff could not find the form to make that happen. They called the manager who answered the phone and put it on speaker but was unresponsive the entire time I was in the store while the staff person was trying to ask questions about things on which they were inexperienced. They practice bait and switch (3 months free with annual contract), but you don't pay for 9 months, you pay for 13 and get 15. The brochure claims that you will have a street address. However, you still have to use a box number on your address! More training is needed! 1 !

We were not pleased with this particular store. Our package was already packed and addressed. We…read moreleft it opened incase it needed to be looked at. The customer rep seemed very reluctant to send it. After he was told it was a wedding gift he taped it up. It was insured for $50. The charge for shipping seemed exceptionally high. We will not use this UPS store again

So when you pay for a service, you should receive that service right? Well not at this place. We…read morepaid for 3 day mail service and are getting 8 day service. Oh and when you ask for a refund, you know for the services the DIDN'T provide, you have to wait on the refund and say they filed a claim..... it's a scam and I won't ever send any mail through them. GO SOMEWHERE ELSE!

Such great service. Glad that they are in town. Always treated with courtesy and quicklyread more

Came in on 3/7/23 at 5:40pm and the place was closed already. Seems like abiding by your posted…read morehours of operation (close at 6pm listed across all sites) is a pretty basic part of running a business. Wasted my time, will go elsewhere in the future

We went in to pick up our printing and were greeted immediately. Tammy introduced herself and…read morequickly got us our order and we stayed to visit for a couple of minutes because she was just so nice. Loved it.

Staples Longmont popped up as an option for a UPS delivery drop off, since my delivery would…read morerequire a signature. Staples rejected the delivery because "they didn't order it". Because of that response, UPS gave no other option but return to sender

It's Staples. Huge parking lot. Plenty of Staples. Also luggage? And services. I was helped…read morepromptly to get something laminated. However it appeared that only 2 people were working there. There was a huge HUGE line at the shipping services desk by the time my lamination was complete. There were some random objects on a table in which I was interested, but the ly were not marked with a price, nor was there anyone available to ask.

The lady with short hair and glasses is always rude. Everyone else has always been kind, but I do…read moreavoid going there now because of her.

My company has been doing business with Postnet for years and we have always been thrilled with…read moretheir service. Their prices are great, their attention to detail and their responsiveness is excellent. I even had them print, fold and provide envelopes for my wedding invitations. I trust them with my business and my biggest events.

Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

What an awesome place to find that truly has the best customer service! Both gentlemen helped me…read morewith a lot of Christmas presents to mail! They truly looked at all my options to ship out of state! They gave me a discount due to living by King Soopers on Pace St. They have coupons on the back of the King Soopers! I will now always go to Express It Mail Center to mail anything out! I would never have had that kind of service at the post office! Thank you for being a wonderful place to ship out packages!

I put in a change of address, they started forwarding my mail already! I went down and spoke to…read morethem and they assured me it would be corrected. And now it's happened again! I can't keep going down there to fix their mistake. They did this the first time I moved in Longmont too.

I do not have an issue with the post office or staff in and of itself. My concern is that in my…read moreneighborhood, Idaho Creek, the letter carrier is unable to consistently deliver the mail and packages to the proper addresses. I lost over $52.00 in medical prescriptions this year due to this. It also make things difficult to get another refill when this happens. I am also delivering mail to the proper home address when I receive mail improperly delivered to me. I never know if things I order are going to be delivered to my box or if they are being delivered to the wrong box. I would appreciate the Post Master resolving the issue. I have heard from other neighbors that the letter carrier has an attitude about his inept work.

Conveniently located in the Safeway center with lots of parking. Nice people, great service and…read morewait time is minimal

I reused a box that had a hazardous goods sticker on it (UPS had shipped it previously). The guy…read morefreaked out and insisted it had to be "re-boxed" with their overpriced boxes plus fees. He wouldn't let me rip off the sticker even though the box contained only steel parts. Absolute bureaucracy run amok with no common sense. Took it down to UPS and they had no problem with it. I've used this place for years and have spent thousands here. Never again.