Oil change, Service was great and the staff was really polite. The price was good . I called and…read morethey gave me an appointment that worked with my schedule.

Excellent service. Great quality at an affordable price. Was able to get in for service rapidly…read moreupon request.

The only place to buy your next vehicle, only a short drive…read morefrom Indiana, ask for Debbie ! Huge selection both new and used.

CROOKS, they are absolute Crooks. my daughter took her car in there for breaks and to have the…read morerotors turned. i also had them quote me for replacement of the rotors. 1- they never tried to turn the rotors, they just put on new ones. 2- they tried to con her saying they had to replace the caliper, which they added without authorization. 3- then they insisted they needed paid for that they would have to take it off and give me the caliper back. Illinois statutes on this matter says they are to return it to the condition that it was brought in. they refused. i will never go back there again. they are the worst car dealership i have ever encountered. dont use them or buy anything from them or you will be screwed. guaranteed!!! pieces of trash and it shows when you deal with them.

We purchased a car from KC Summers last month. We had a very positive experience working with…read moreGarrett Lee as our salesperson. He was kind, knowledgeable, not pushy or showy, respectful, prompt in responding to text messages. We had an opportunity to get a vehicle a few months earlier from a bigger city but opted to continue to work with Garrett because we were so impressed with his professionalism and wanted to keep our money local. Last night, I hit a fallen road sign hidden in the snow after pulling off a one lane road to let an oncoming car pass. It led to a flat tire. When we had difficulty locating the spare, I sent a text message to Garrett. He indicated that he was in Charleston and came to us immediately, where he not only found the spare tire but proceeded to change out the flat tire in his suit on the dirty, wet, icy ground. He ensured that the service team knew that we would be coming in first thing today for repairs and made sure that a loaner vehicle was available. The tire was repaired within a few hours. During a holiday season when consumers and salespeople are tired, stressed and not always at their best, I wanted to highlight what a great job Garrett Lee at KC Summers in Mattoon has done for us.

Beware, especially if you're planning to travel to see the car. I was in constant communication…read morewith a sales man there. I sent pictures of my trade in, and offered repeatedly to do a FaceTime walk around. I had my car assessed for trade ins at my local dealers. I drive 2 hours to buy a car from these guys and I think they just knew they "had me" and didn't think I'd drive 2 hours back empty handed. so they low balled what they gave me over the phone and lower than other reputable dealers in town quoted me. These guys are exactly why car salesmen get bad reputations.

Repeat customer. Fair and competitive prices. I have had tailgate, power windows, convertible parts…read morerepaired over the past 10 years and I have always had great, friendly and dependable service. Thanks.

So there I was, an out-of-town woman passing through Effingham, IL, on a business trip using my…read morepersonal vehicle. My car broke down at midnight. I called L & C, and the man who answered said that he'll take care of me first thing in the morning. I got a tow to them. And, first thing in the morning, they took care of me. I was allowed into the shop to watch the tech hoist my car and make a diagnosis. My cats roaming around the car didn't like it, but I sure as sugar cookies did (because I'm more curious). I needed a whole new drive shaft, and the tech hunted for one while I waited in the lobby. I agreed to letting them order a used part, and I agreed to let them repair one other issue they identified. They let me leave my car with them for the week, because I still had a deadline to get to my business destination. I picked it up five days later with no issue. It's been over a year since the repair. My car has run just fine ever since. Verdict: These guys care about taking care of people. Thank you.

Sunday late afternoon a tire blew on our car. We were able to put on the spare and make to the L&C…read moreshop. He had me on the road in less than an hour with a backup tire. Couldn't have been a better service call and very affordable too! Thanks, L&C!